Address: | 1720 Middlesex St, Lowell, MA 01851, USA |
Phone: | +1 978-458-1883 |
Site: | kfc.com |
Rating: | 3.2 |
Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM |
ME
Melissa Allen
The KFC on Middlesex St is always ran down and dirty. The tables are always a mess and the floor is dirty and sticky. I saw one manager texting and eating on the floor where customers can see and the place was packed and he didnt help and when I complained the other manager shook his head and did nothing about it! The other employees where very nice and the food was good thats the reason why they get give 5stars. Other than that the place should be shut down for lack of being clean
BR
Brenda Melo
They didnt give me half of my order when i came in they tried to tell me that i got everything considering i was in there not 2 min after my receipts time stamp and they continued to yell at me that they handed me everything till a very nice lady that was in drive thru before me came back saying she hadnt ordered what she had in her bag oh guess what i was what i had missing in mine never going there again
JI
Jim P.
The food was decent. However, this was the single most disgusting restaurant that Ive ever been to. Filthy doesnt even begin to describe this place. The bathroom was dirty with standing water from an over-flow. The main dining area was worse. It doesnt look like the floor has been cleaned in months. Dirt, grime, old crumbs...uggh. Im never coming back here again.
TA
Tammy Jiraud
Unfortunately I have to agree with the others. The food is good but the Customer service is very poor. Doesnt really matter where you work, Customer service is CUSTOMER SERVICE. Say hello, be polite and PRETEND you dont hate your job even if you do. The older man in the drive through is rude and could use some Customer skills as well.
GA
Gabriela Lugo
Customer service is bad and the manager is a pedant, employees are young and poorly educated. The food you serve it wrong and if you ask takeaways you get what is not and when you claim not care. The property was remodeled and has a horrible smell should never clean tables and most of the time the floor is wet. Are deceptive offers
MA
Maria Quinones
No complaints! You cant expect greetings from them, they dont get paid much to have that in mind. Did their job. Clean inside. Just wish that we could choice what we wanted. Like I dont like gravy on mashed potato, no Cole slaw in my order, wouldve loved that instead of the cookie or bread.
JE
Jennifuh Marie
Place is Dirty, found a long black hair inside my pot pie Disgusting! they Mess Up My Order a lot of the time, Some Employees are Rude, Manager wasnt any better, if anything he was prob Worse. I wont Go there anymore! Id rather go to the one in Billerica.
CH
Christina Levitan
I love Taco Bell and KFC but what happened here? The staff didnt care that we were waiting. They didnt care that anyone was waiting at all. Tables were dirty and the bathrooms....uh, what the heck with the bathrooms!?
JA
James Fedora
For Taco Bell/KFC this one is neither good nor bad. Its bog standard okay and decent. If you want middle of the road Mexican inspired food or chicken then this is your place. The food is good and service is quick.
YO
Yolanda Sanchez
There definitely very rude at this store. They dont even greet the customers as they come in.The place is also filthy. The two stars is for the food only. The food is delicious,but the service is terrible.
PA
paige a
The food and service are fantastic, so are the people but its hard to find a place to sit when everythings filthy, including the walls and just about every surface of the restaurant.
AN
Anton San
Service was ok, food was terrible. Chalupa was hard instead of soft, and they couldve at least tried to make good burrito but no. Worst tacos I have ever eaten.
JO
Joshua Reeder
The food is good, but horrible service. I would always say please and thank you and have a good day to the staff, and they would just laugh at eachother.
ER
Erin Tarmey
The food was fast and fresh. But the restaurant is SO dirty. Tables n chairs covered in food. And the floor looked like it hasnt been mopped in weeks.
SC
Scott Campbell
Its a KFC and Taco Bell. A little run down but the staff gets the product out fast and it fills you up. I grab a quick lunch every once and a while.
YG
Ygor Rayso
cheira a gordura, mas é barato e até bonzinho o lanche.
JA
Jason Siano
The store is extremely dirty employees dont greet the customers my friend ordered a grande nacho and it had like no cheese very disapointed
JE
Jeffrey Craig
Consistently having to go back in to fix drive thru orders, otherwise, its just a standard KFC/Taco Bell
ED
Edward Santos
Worst food imaginable , extra crispy extra greasy and over cooked best part was cole slaw never again
JO
Joshua Rosen
A decent KFC, the chicken was hot which is much as you can ask from a KFC.
MA
Mariana Abreu
I love my Kentucky fried chicken but this place needs a major upgrade
AL
Alex Figueroa
The food is self-explanatory, order accuracy is my only issue.
TI
Tina Degree
Very expensive and the food is not that great
JA
James Metilinos
The snozzberries tastes like snozzberries
JE
Jeff Martell
Only KFC with twister wrap
SC
Scott Hughes
It is also a taco bell
KE
Keith Mcdonough
Love chicken bowl
DA
Damian Martinez
Love the food
XI
XiaoLu Jing
Popular site.
JU
Juan Esteban Juancito Rodriguez
Chicken!!!
NO
Norma Robles
love It