Address: | 392 Patriot Pl, Foxborough, MA 02035, USA |
Phone: | +1 508-543-3967 |
Site: | olivegarden.com |
Rating: | 3.9 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
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Brittney Carter
Unfortunately I had a very negative experience and I would have been more interested in writing a personal email to the GM of the Foxboro location however after searching online quite a bit I could not find the email. I was a guest Thursday afternoon around 230pm, so for the most part there were maybe five other tables in the whole place. I was waiting for someone, so I sat at the bar until she arrived. I ordered a "Malibu with a splash of water". This was after I walked up to the bar and the bartender kept her head down as she was cleaning, so I greeted her. I finished my drink which was a normal pour for a corporate restaurant and she returned about five minutes after to see if I wanted another, out of curiously I asked how much my drink was, because Malibu is cheap crap and not strong not expensive, and to my amazement my drink was rang in on the rocks, for my single poor, and cost me 10.69... that in itself had me confused. Fine, I learned I wouldnt order another. My girlfriend arrived so we went to the host desk to ask for a table for two, there was about 4 people standing there, fine, so a younger girl walked us over to the legit middle of the dining room, mind you there is only 5 tables in the whole place, to a table right in the middle of the dining room, we asked if we could have a booth( I know annoying but seriously I could count fifteen empty ones from where I was standing). The hostess then said hold on, left us standing in the middle of the dining room, came back a minute later and sat us in one of the empty booths. Why wouldnt she just walk us over there and figure it out with a server in the mean time I dont know, but you dont leave guests standing in the middle of a dining room, never mind an empty one. Moving along, we get sat, wait probably 7 minutes for the server to come over, as other servers walk by letting us know she will be right with us. We order drinks, and an appetizer, she then ordered it for us on the kiosk, which is cool but then we would have just done that 8 minutes ago ourselves. The appetizer comes out and we order our food at that time. Not one minute later we have a serving bowl of salad and soup, and our hot app? Talk about not being rushed much, and it was then we made it clear we did not want our experience to be rushed. She asked if she should wait a few minutes to out the food in we said yes. About ten minutes later, maybe 15 we get our entrées, of course quickly because no one else is in the restaurant. I guess that time would be appropriate for people rushing in and out but we already had to sacrifice the hot temps of our app and soup by rushing to eat both then there is the food after we expressed we wanted to take our time! The server drops the food off and does not return for ten minutes. Unfortunately I wish it was earlier because my ravioli were cold, which she should have known from the drop off when the shredded cheese they put on top was only half melted. When she did come back I asked for a box, expressing the food was cold, I didnt want to waste it so I would just take it home and re heat it. Not only did she not apologize, not offer something else, or even ask to heat it. She dropped off two boxes and didnt return for a few minutes. We decided to pay our bill off the little table kiosk and as we did she dropped the paper bill, not saying thank you, not extending an apology for the cold food, simply said" oh okay you girls are already paying, ill just leave this here". ( Meaning the paper bill) Mind you, although this probably sounds like a long review for cold food and over priced alcohol and inexperienced staff, the point is that it is ridiculous that people work for their money and go out waste it on an experience like this! ALSO, 3 managers and when I say 3, THREE visited the table next to us of elderly ladies just to say hi. So three managers made it a point to visit these two ladies, but not one touched our table, which received bad service and cold food! TRAIN YOUR STAFF
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Luca Colosimo
Definitely five stars across the board. I am an Italian and I know that the food is far from authentic Italian cuisine , but is quite scrumptious for Americanized Italian food. If you dislike cooking, or are too lazy to make something in your kitchen, than I highly recommend coming to Olive Garden for a tasty American-Italian meal. I typically order the Sampler Italiano for my appetizer, with two options. Not a bad deal at all for only ten dollars. Fried calamari are absolutely delicious and mouthwatering, and so are the mozzarella sticks. Breadsticks are a tad salty at times, but I still love them, so delicious. I honestly loved the risotto bites as well but unfortunately Olive Garden decided to remove them off of the appetizers menu. For my entree, I decided to try the rigatoni with asiago garlic Alfredo sauce on it. I greatly recommend holding the garlic cloves if you order this, however because they are too chunky and are insipid. Raspberry lemonade is also delicious as well and you can get free refills on drinks as well. As for the desserts, I have yet to try one of the many dessert choices that they have to offer on their menu. Will definitely review in the upcoming months. 5/5 stars for anyone looking for an inexpensive dining experience for American-Italian fare.
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Felipe Alves
Never been that much disrespected in my life, they had discriminated me because I dont have a federal ID from US, only my passaport from Brazil.. never seen a só untrained manager in my life as well! I bet that the regional managers from Olive Garden doesnt know that this is happening in one of their stores... pay a close attention to your stores and the way that your employees are treating foreign customers!
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Rebecca fillion
Food was great, service was amazing! Mike was the servers name. Every single thing we needed was already offered before we even asked! Very friendly, great with my kids a 5 star 100% rating from this woman here! Service can make or break a night out and this guy was AWESOME! Hope servers see these reviews because he should know he did a really great job :)
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Nick Marte
Honestly, me and my friends went to all around of Gillette Stadium and couldnt find specific what we were looking for and by that time we were starving. Finally we decided to come here because it looked very nice on Yelp pics and reviews. Since we entered we were happy and we were saying each others "why we didnt come here before"
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Mitchell Nardone
Just had a great dinner here. Visiting in Foxboro and Olive Garden had one of the best reviews in the area, now I know why. We had Portia as our waitress, she is the best! Accommodated our really weird dinner request with absolutely no questioning at all and is definitely one of the best waitresses in a long time. Thanks!
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Aran Rmirz
Es uno de mis restaurantes preferidos y en especial su atención es excelente.. este se encuentra en patriot place en foxborough MA
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Alison Kan
The wait is usually very long, but can be avoided if you call ahead and make a reservation. (Im surprised their website does not have an option for this, only the waitlist.) Food was good, but our server was almost annoying when she checked on us every two minutes.