Fiorentina Italian Kitchen
| Address: | 1833 N Main St, Fall River, MA 02720, USA |
| Phone: | +1 508-689-7957 |
| Site: | myfiorentinaitaliankitchen.com |
| Rating: | 3.1 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–10PM |
Location
Photos 33
Reviews 13
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D H
Years ago, Fiorentina was the undisputed best pizza around here. I mean they slang some absolutely mindblowing pies with fresh ingredients. Its been a long time since ordering from them but even so, since new ownership the wait is RIDICULOUS 90% of the time for reasons I struggle to understand as someone in the industry. Ive never called to complain but from what Im reading it wouldnt matter if I had. Last time, I spent literally $50 on their specialty pizzas and they were both f***ing horrible. One was literally simply chicken and sautéed onions. The Capital. My God, what an amazing pie... 6 years ago. The chicken was uniformly dry, skunky, and overcooked. It had happened the previous time but I thought they were having an off day. The other was the Gabriella which had half the toppings slid off to one side. So, basically I got a fifty dollars of chicken jerky and slopfest. Its so disappointing. I would never order from them again. Go to Barretts ffs if youre down there anyway.
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Jessica Hanson
If i could give them 0 stars I would. We order from them weekly at work, their food is good, but the issue is that they take a really long time to deliver, we eat lunch at noon and we have to order at 11 and we still receive it after noon. We called to order today at 11 and by 1pm the food was still not here, i called and spoke with the very rude man who answers the phone and was told that the order was never made and that he will get it ready, i asked for some type of compensation because waiting over 2 hours is unacceptable. he refused so i told him to cancel the order and we will not be ordering from them anymore, he was very rude and hung up. I will not be ordering any food from them anymore. we have had other issues with them as well, such as them not sending the correct order and then no correcting it, even when the receipt shows that what they sent was incorrect. Avoid this place...the people are rude.
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Jon Varrica
Worst customer service ever imaginable.. placed a delivery order and received a completely wrong order from top to bottom.. called the store to inform them, and was rudely told "well thats what was entered in the computer "... the rude man on the phone proceeded to, what sounded like arguing with other employees, and than came back on the phone and gave another half ass excuse and offered no type of compensation.. no refund, no discount, no nothing.. absolutely terrible.. its a shame they have such incompetent employees considering their food is surprisingly half way decent.. a word of advice, just order dominos and save yourself the aggravation
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Jack Bell
Very disappointed. This used to be a pretty good place but it has gone downhill. I place an internet order which was supposed to take 20 minutes. I arrived on time and was told they did not have my order. They told me that it takes 15 or more minutes before they actually get an internet order. Talk about slow internet. I replied that was BS and would get my food somewhere else. I also noted that the phone did not ring and no one came in while I was there, this was at 6 PM on a Friday night which should be a very busy time. I guess other people have also become disgusted.
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Aaron Correia
By far the best pizza in Fall River. The staff are great, and the prices are very reasonable considering the giant portion size. Their menu has a little of everything and is a great change from the standard issue pizza menu that every other place in the city uses. Their pasta selections and dinner options are that of a high end Italian restaurant, and they still have those standard dishes you get at every other place. And the portions, oh my! The portions coming out of Fiorentina put to shame everyone else in town. Definitely worth checking this place out.
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Angel Vicente
Horrible experience. ordered a delivery wrap with no mushrooms...took an hr and a half got order had mushrooms and came in a sub instead but the receipt was correct????... i call back and was told sorry but if you want that corrected your going to wait another 45 mins...driver was still outside when i called and never returned its been 45 mins and im writing this review...and HES STILL NOT BACK TO REFUND ME!!!!! WILL NEVER ORDER FROM AGAIN HORRIBLE CUSTOMER SERVICE!!!!!!
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Dammit Anders
This was one of the worst meals Ive had in a while I was told they would be here in 45 mins, got here half an hour after that, forgot the pizza for my daughter, my sister found a hair in her pasta, my food was cold, the fries stale, the chorico overcooked to the point of being mostly inedible, and in place of the coleslaw there was only an empty cup. There is no way Ill be ordering from here again. Edit: Its been over a half hour and still no pizza.
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Mark Barresi
Ive enjoyed this place over the past two years, especially the pizza, but im glad i went in to pick me food up last night. Because ill never eat here again because of it. One of the guys cooking the food had no gloves on, saw him cutting up some sausage throw it in a pan to cook then go instantly into the container they hold their pasta in without washing his hands. Cross contamination at its finest. Wonder what else goes on back there.
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Jasmine Ward
My friend and I came here for lunch today! We were greeted immediately and just received great service from the guy at the desk the moment I stepped in the door. His steak and cheese was soo big and juicy not all dry and my chicken Caesar salad was the BESSSSTTTT! Soo much chicken and nice and fresh ! Sooo good for a regular salad and onions added to it.. good food and good service you cant beat that! Thank you guys!
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Dividend Mongrel
I tried this place out because I was craving Authentic Italian food and received nothing even close. The closest thing to Italian was the Italian dressing. First off the Grilled chicken was dry-bland. The French Fries were Crinkle cut Frozen no seasoning- bland.. The Rice was bland.. I thought this was an Italian Kitchen. Fell well below my expectations and I could have cooked better grilled chicken. Damn...
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Jjoo Rr
I completely agree with the last review, we had food delivered, and it wasnt what we ordered, it was close, but when we called he (Andre the owner) said that someone who ordered a similar order (highly doubtful) got switched by the delivery guy, but surprise surprise, they couldnt remedy the issue, and hung up on me!!!! SECOND TIME out of three times, order got screwed up again!!!!!! What the hell????
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Victor Santos
Was a great place to eat, until sold to new owner. All the old cooks left and now the food quality went right down. When I went there, the place was dirty and wait twenty minutes more there and was told it almost ready. then watch the cashier grab my order that been sit there, the hold time I was there wait from the pick up area( on top of the oven). You will never see me there again
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Tabitha Betty
I order here out of convenience but I am disappointed with the one same thing I get each time hoping that maybe it would get better. Its made different every time even though its a simple sandwich. They over charge for what they offer and when Ive gone to pick up Ive seen bugs under the counter twice as well a friend of mine. Just not a satisfying experience yet.
