Address: | 100 Independence Way, Danvers, MA 01923, USA |
Phone: | +1 978-646-9464 |
Site: | buffalowildwings.com |
Rating: | 3.2 |
Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM |
TH
This N That
This is by far the WORST, Buffalo Wild Wings we have ever been to! Completely, Rude, Snotty, Loud Mouth bartender! (Lea) I can not believe the way she treated us. We have literally been to over a hundred Buffalo Wild Wings including in Canada. Our every Tuesdays and Thursday as we travel. This right-in-my-face, head twisting, smirking telling me "oh thats too bad" Smart ass, within the first minute being there at 3pm when I asked her if I can order less then 8 ghost wings because they are too hot after 6. ( 8 is minimum she says! ) I got a can of beer that was once frozen to where the bottom of the can was so round I couldnt figure out how it stood up. ( it tasted like crap! ) Couldnt order my usual so I didnt order anything at all. This might finish off and break my/our cycle of a 2 times a week costumer for the last 17 months of the franchise! Their Tuesday wings and Thursday boneless "nuggets" are Walmart quality, Beers arent as great of a deal. At 8 minimum, there is no 60 cents each!!!! Its a basket now! We went to 99 pub and I got my wings from a adult for 50 cents each. Here is the kicker, seeing you have the worst reviews in the area (management of Buffalo Wild Wings) for a long time, we really hope you keep her.. Work towards 2.0 stars. Oh yeah, my wife didnt want anything to eat also. She felt like we were intruding on the macho bartender in front of her friends drinking at the bar and she just wanted to leave, NEVER to return. Good-bye
A
A Private User
In my 30+ years of going out to eat this was by far the worst experience I ever had. Below my list of complaints; - Sat us at high stools after told we had small children so kids had to sit on our laps unless we wanted to wait again for a booth. - Brought water after fourth request. - Brought napkins and silverware after three requests. - Brought drink without lime. - Didnt take order of everyone at the table and disappeared for 15 minutes. - Told beer spilled and never came back with napkins, had to get ourselves. - Four requests for a extra spoon, finally went and got ourselves. - Our food took an hour plus to come out. - Food was cold over cooked and not worth the wait. - Waiter apologized and made poor excuses four times for his lousy performance which just became annoying and embarrassing. - After acknowledging given us a lousy experience the waiter never offered to reduce the bill. For the first time in my life I didnt leave a tip. I will never, ever go back. I would only recommend this place if youre completed hammered and you have no sense of your surroundings and what your eating. Other than that stay away!!! Stay very, very far away!!! WORST EVER!!!!
LU
Luna Rose
Welcomed to the host smoking outside and no one to properly greet us (me and my fiancée) when we walked in. The phones were ringing at the desk and not even a server picked up the phone. Once we were seated the server was nice, but the manager was a total twit bringing out other peoples food that was sat after us right next to our table and didnt even acknowledge us until he saw me trying to bend my neck to watch the poker game behind me. The fries were cold when they finally arrived at our table 10 minutes after the other table was served. My fiancées wings were barely sauced, and my wings looked like they were sitting out on a heat lamp for an hour. When we left the host was nowhere to be found to say have a good night, you know, normal host duties in any restaurant. If there was proper communication between the staff I would give them another star and nothing more. We will not be coming back to this location.
FR
Fridrik Fridriksson
This place is terrible. The waitresses are rude, the bartenders are miserable and have the worst attitude. I can usually look past that since Im just there for drinks, food and sports, not there looking for a friend. However last night was the worst. I went there with a friend to watch UFC.. During the last fight of the night a manager announced over the intercom that they were closing at 1 and the tvs would be shut off at 1 but we could go outside and watch the rest of the fight through the window.. At 12:55 the Tvs were shut off and we were told that once everyone was out of the building the TV would be turned back on. We all went outside but they never turned the fight back on, so I ended up wasting my whole night at a crappy bar with rude workers and didnt even get to see the end of the fight! I will never go to this place again.
BI
biohazyt
This place smells absolutely terrible. Do any of the other reviewers here have a sense of smell? I have been to this place twice and walked by it numerous times since to go to the movie theater. Every time I must hold my breath because the stench of this place is so potent. It smells like they use the same wet rag over and over again to clean the tables leaving them sticky with putrid slime. It smells like a frat house on Sunday morning. Is that the smell of bleach or semen thats fermenting with the spilled beer? It smells like stale beer, sweat, puke, and rotting meat mixed in a blender and then weaponized into an aerosol for bioterrorism against the citizens of the North Shore. Complimentary gas masks would help. Or just try to clean the place properly once a day.
CO
Condon Clan
I read these reviews and decided to go there for takeout anyway. Yep, they got it wrong. Those other reviewers had it right....You need to review your order....which I did not do. They gave me boneless breaded wings instead of the traditional medium wings I ordered. My order ticket showed it was reviewed by "Cass". I called them and got "Bruce", a manager, and he said he did not have any excuse for me on the error. I referred him to these online reviews. He did offer to replace or send me a free coupon. I declined and when he said "I would like to do something for you", I said, "Why not do something for all your customers and train your employees better and please start with "Cass" because she does not know the difference between bone-in and boneless wings.
GE
Gerard Leary
Visited the Buffalo Wild Wings at the Liberty Mall.I order a che!er cheese burger medium.The waitress said "Oh we only cook medium well" So I said to the waitress well tell the chef that I want the cheese burger medium.Oh he doesnt do medium.I said"go ask him to go out and bring him ocer to me Im writing a restaurant review.No chef. then I asked the waitress for grey poupon mustard or Frenchs.She brought me neither.Then I order a side of mac and cheese but I didnt want a cup for $4.i told the manager that Im 70 and Ill give him a dollar for the mac .The manager said well Im 16 and your not gonna get a discoune.The food sucked the service was worse and the attitude was hostile.This place is a dump. They need to learrn hospitality.Gerard
A
A Private User
We got there at 12:15 on a friday night and they were almost empty, but a waitress came over and said we probably wouldnt get seen, even though they close at 1. We sat down anyway, and a waiter came and said hed try to get us (this was the only semi-nice person). He was working about 3 tables and we sat there; it was clear no one made any effort to come see us. At 12:29, the waitress came over and said the kitchen was closed, but if we ordered in the next minute, we could get some drinks. Numerous friends have complained about their poor service. Otherwise, food is good as expected.