Address: | 3755 Old Ct Rd, Pikesville, MD 21208, USA |
Phone: | +1 410-580-5886 |
Site: | locations.noodles.com |
Rating: | 3.8 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
MA
Magus
I arrived at 8pm today and saw a couple standing at pick up with no manned registers. I Stood by the registers but the young lady that came to the front area went to current pick up customers. I then waited in place while another middle aged lady walked in, directly past the current queue, waited where I had first attempted to solicit service and was called to be served before myself. I had initially walked out in frustration, but came back in to politely air my grievance. I did not receive an apology but instead was looked down at while the customer who was served was quicker to offer explanation than the employee. On top of the inconsistent and reduced portions, which had been the case for about a year now, I dont feel as though Ill be visiting again.
JO
Jordon Nesmith
Ive loved the concept and the menu of Noodles & Company for quite some time. To me, the food is just great. Today, I had an exceptionally nice customer service experience, The gentleman who took my order and brought it to me, Kevin, was very conscientious and kind to offer me a cup for water when I didnt order a drink, and consistently checking to see if I needed anything else when he brought my order and another time in passing. Every member of the staff I encountered was great, even while appearing to be managing a lunch rush exceeding well.
SA
Sarah Miller
I am not the type to leave a review, but I used to love this restaurant! Went today to buy takeout and the people working the night shift gave me an extra full container of ice cold noodles with barely any sauce!!!! My Japanese pan noodles were plain and yellow. Im so disappointed. This is blatantly disrespectful to the customer to clearly put no effort into making sure my meal is fresh and properly made. I wont be going back to a restaurant whose management allows this type of thing to happen!
AS
ashley small
I LOVE the food!!! I usually have a great experience. The customer service The last 2 times has been horrible. this last time I was left on hold by 2 different people for 15 mins each time. I was trying to order over the phone since the Internet ordering service was down. When I called back the 3rd time, I told the young lady that this was the 3rd time I called and I was told that theres another noodles & company in Owingsmills that I should go to of I was that unhappy
AN
Anthony Hardy
Very nice place great food if I have one complaint they dont give you enough food the food is amazing the dishes are fantastic they just dont give you enough they have these big white bowls that gives you the impression that Im really going to get bang for my buck but at the end of the day for the price that they charge it just doesnt measure up but I still give it 5 stars have a great day.
HE
Herman Lavender
The service was quick and friendly. Im not a huge of fan of Noodles and Company food but, this location was the best out of the four locations I have visited. My biggest issue with this location...the trash is directly connected to where the clean utensils and napkins are located. Hhmmm, maybe all locations are like that but I never paid attention?
JA
james sullivan
The service the worst ever. waited at the counter for 10 minutes before I was helped, but not till after ignoring us and skipping us and then being rude. With no apology, I was still polite and said thank you at end and the cashier didnt even say your welcome
CA
Caden Victor Polk
Super nice staff(!!!!!!!!!) and great food! The restaurant was clean, very fast service, lots of good food choices (especially for vegetarians like me) and overall great atmosphere. Will definitely come back again!
RI
RICK LEWIS
When Im searching for something quick, hearty, and fulfilling, this is my spot. The price is awesome, the portions are great, and love steak stragonof; if I spelled that right, lol. Give the food and spot a try.
IM
Im Zuri
This place is quick and inexpencive with a wide variety of pasta options, along with desert options like huge rice crispies and gigantic snickerdoodle and chocolate chunk cookies
DA
Dashanda Gilliard-Johnson
My first visit here was very nice. Each time I go back, the service seems to have deteriorated a little more. Food isnt consistently good. Its a hit or miss.
SH
Shakira Johnson
I love the penne Rosa dish with parm chicken! I come to this location especially all the time. The staff is cool and the dining area is nice.
DO
Dori Donner
the staff at the pikesville and owingsmills location never answer the phone. This makes it very hard to place a to go order.!!!!!!!!!!
CO
Corinne Hatch
The chow mien noodles were really good. They had a fair amount of vegetables and a lot of noodles. I would definitely order it again.
KI
Kim Travers
My Meditereanean salad looked absolutely nothing like the menu. It was really just lettuce and noodles. The curry soup was tasty.
MA
Marlon Hill
Food Is Great Clean Place Everything is in order from staff to the way they make the food very clean good service
ME
Mellisa Donald
I love this place, wonderful personnel who are customer oriented. They have good food at a very reasonable price.
TO
Tommy Barber
A few tables had food crumbs on them. Other than that everything else was good. Nice staff and atmosphere.
LI
Lipaz Baum
Tried the Thai curry, the noodles were undercooked. Chicken texture felt processed.
JE
Jeff Groh
I love the pasta and I dont care that the employees are sometimes cold.
SH
Sheila Sembly-Crum
Very friendly staff who can recommend various meal options
RE
Rena Riley
Great customer service and tasty food for a good price!
DI
Diane Perry
Its usually great but our take out order was all wrong
RA
Rachel Aggudey
Very dirty place. Havent tried the noodles yet
SU
Susan Schmidt
Food is always very good. Friendly staff.
SA
Sabrina St. Rose
Great salads and pasta order via phone
MA
Matthew Arbaugh
Great food and fast friendly service
DE
Denise Smith
I love the food very friendly staff
DE
demetria george
Good staff and very good service.
SH
Sharon Varghese
Good food ...but less in quantity
D.
D.B. Cooper
Great food, bit expensive
DW
dwayne barr
I love noodles and co.
MO
Molly Krief
Not a favorite
SA
Sarah R
Great service
SH
Shewquet taylor
Great place
LA
LaShanda Lawrence
Poor service
MU
Mukesh Gupta
Very Nice.