Address: | 9905 Rhode Island Ave, College Park, MD 20740, USA |
Phone: | +1 301-441-2250 |
Site: | shenyangrestaurant.com |
Rating: | 3.5 |
Working: | Closed 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 1–11PM |
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Juliana Gerard
Fantastic customer service, but inadequate menu descriptions that required that customer service. We ordered chow mein expecting to get a dish with noodles in it. Instead, we got a dish with everything except the noodles (meat, veggies, sauce). I called to complain that they got the order wrong, and the manager insisted that the fried dumplings included with the order (those crunchy strips that come with soup) was chow mein. Ive never before ordered chow mein and received veggies and fried dumplings, and I dont believe anyone other than Shen Yang would call this combination "chow mein." However, an hour later, the we were delivered a free order of Shen Yangs lo mein, which was the closest thing on the menu to what most people would call chow mein. We didnt ask for a free order; I had only expressed disappointment at what they called "chow mein." Very impressed with the effor they went to to guarantee customer satisfaction, but will definitely be making sure to clarify what is in the order if I order in the future from Shen Yang.
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curi lebert
i just now called and made a big order for me and my family. the so called "manager" hung up on me before i could tell her i was paying with a card, didnt tell me how long it would take, or asked if i needed any sauce or sticks!!! I called back, grantged she knew my order but still had attitude. When i told her what my issues were she didnt want to hear them untile i told her i was paying with a card. Funny how then she wanted my card number ande cared what i had to say, i then cancelled my order. She was the most rude person/manager i have ever talked to for a food order in my life and i am 43. i will never call this place again, they are a waste of time!
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Eugene David
Had lunch here everyday! Started to notice the onions were not fresh. No big deal. Yesterday I ordered and my food had rotting bell peppers. being in a rush to get back to work I huffed down my food without looking closely. At end of my meal , when you fork around to get the last good bits noticed a pepper with four huge mildew spots. On the toilet for fourth time this morning! Wont be back again!
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Allison Poirier
Im very picky when it comes to Chinese food. This place is simply perfect. Not too greasy, but not dry either. Everything Ive ever ordered from here tastes fantastic. The people are very nice and the price is reasonable for what you get. I highly recommend the dumplings (whatever they use as a filling is unbeatable) and sesame chicken.
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Beltway Aussie
The food is bland, generic and below average American style "Chinese" food. Id consider it bad if it was located in a rural mid west town. Delivery was over 30 minutes late. 1 star is being generous
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A Banerjee
The food is cheap, but the pork was bloody, with a very fishy smell. Following the food, had a bad reaction and had to throw up. Absolutely not recommended, watch out for meat quality.
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Andro Almario
Ordered your standard Americanized Chinese food. It was marginally better than most Chinese places around here but the service was pretty abrasive.
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A Private User
Horrible customer service. It took so long to put in a delivery order that i had to tell the guy never mind and go with Mandarin Cafe!
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Ira
They charged my credit card $20.72 five total times. Not sure if it was intentional but the food was trash anyways
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SL Nichols
The quality of the food is always fresh and good. Ive never had Chinese food this good!
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A Private User
Amazingly great price for the portions. Good food with a variety of healthy foods.
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Sandi Heibel
Best cheap and quick takeout in the College Park/Greenbelt/Berwyn Heights area.
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Nonie Chowdhury
Awesome tasty food, excellent service and reasonable price!
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Sharonda Wood
I have no complaints. Never had any issues with my meal.
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Tony Gray
Food was really good and fresh. Priced right, to go!
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marvin cabrera
Love it this place all food are good so yummy
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Jason Scofi
No frills, but its a solid place. !!!