Address: | 11002 Nicholas Ln, Berlin, MD 21811, USA |
Phone: | +1 410-208-1977 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Lisa Stephenson
Should give zero stars. We went hour and 15 before close and were hurried so much we barely got to eat anything. We had each had one piece of pizza when she asked us how many boxes we needed. Then proceeded to "clear away trash" all of our plates and napkins. At 855 the server started using the Bissell and basically running it over our feet. She then tells us the doors will be locked in 2 minutes and we need to go. I have served for 10 years and have NEVER seen anyone be so rude. I tipped 20% because that is the minimum I will ever tip but after being kicked out like that I seriously considered asking for it back. To top off the whole experience both servers working asked a lot of really personal questions about my 2 month old and details about my labor/delivery and breastfeeding. My 9 year old goddaughter was with me and I had no desire for her to here about tearing and stitches while eating dinner. Especially being asked by total strangers. I will NEVER go back. What is truly sad is that is where my goddaughter wanted to go after winning her softball game. Even she asked why the server was so rude.
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Robert Riley
Rude, and def not whats expected at a Pizza Hut. They were terrible, and we are Pizza Hut fanatics. They hand is a menu, then tell us they dont have most things on it, because they are privately owned. The whole time we were placing our order, the lady was saying, "no cant do that", growling, and saying "let me explain how this works" when I ordered wings!! My son spilled a bit of soda, and I went to the counter to ask for a rag, she said "we dont hand out towels". I should have just walked out then, but I cleaned it up with napkins. I should have said "Yea I get that, I dont want to shower, just clean off the table". Anyway when we were all done, we had about 3 large pizzas left (It was a big order) I asked for 2 large boxes, she hands me 1 medium and says "you cant got it in here, try". I go back to get the 2nd box because obviously this didnt work, and she was so upset that she had to give me a 2nd box. Save yourself the hassle, go 15 minutes down the road, to 131 St in OC, there is a Pizza Hut there, EXCELLENT!!
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Wajid Ahmed
I will not go to any pizza hut again I went to this place and I wanted sit and eat there they got order and asks to sit here they did not ask whether its carryout or you wana date here. When I said I wanna sit here they told me you cant sit here. After that they called some one he told me his name is Chris and he said you cant sit here we have some policy. I dont recommend this place and will never go to pizza hut again. I only came here to sit and eat form ocean city that far. There were lot of place on my way where I could order Cary out.
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Tyosha Lyons
ZERO STARS ✨ for this business!!!!......The first racist Pizza Hut Ive ever been to!!! A Church Group of 12 was turned around and told we could not eat there. Was told that they were not going to cater to us. When the manager Chris was asked to come and address the problem he refused to. Stay away! Especially if you are African American!!! They look
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Sarah Campbell
I really LOVE Pizza Hut Pizza. Especially, the pretzel crust. Yum! However, the service here is absolutely atrocious. Be prepared to wait ten years for everything you ask for.
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Ursula Clopper
Gross! If I wanted to have Pizza that tastes like cardboard it would be cheaper to use newspaper, put sauce n cheap cheese on it and bake. Never will eat there ever again!
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Kristina Velez
Hidden location in a small plaza, service was fast, food was hot and delicious
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Billy Fenyes
Food was great, service was excellent, and building was clean.
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john yousef
Great deals and food came fast with excellent service
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steve wheeler jr.
Exellent service and great food!!will go again!!
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Jeff Gunn
Not the best and pretty rude if you ask me
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Hiep Thong Nguyen
The staffs were not really friendly
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Ty Blake
Awesome staff, great atmosphere
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Geoff Beers
Just not a fan of this "pizza".
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Jeannette Spohn
Get the pretzel crust pizza
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A Private User
To good to have $10 deal
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MakeDafloorshake 1
No Good.
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Beverly Brown
awesome