Address: | 2530 Steven B Tanger St, Gonzales, LA 70737, USA |
Phone: | +1 225-647-7679 |
Site: | starbucks.com |
Rating: | 3.2 |
Working: | 4:30AM–9PM 4:30AM–9PM 4:30AM–9PM 4:30AM–9PM 4:30AM–9:30PM 5:30AM–9:30PM 5:30AM–9PM |
MA
Marissa Briones
4 out of 5 stars. Overall a good Starbucks to go to. They try to do a good job. But it really depends on the type of worker you encounter that day, which I think is an 80/20 situation, with 80% of the workers doing a good job. In fact, the first time I came here, I didnt know they have just closed, but they accommodated me at the drive-thru. I appreciated that, especially after a long drive. They always got my drink right. The dining area is almost always clean and the condiments cart well-stocked. The baristas, the ones Ive dealt with, have been pleasant. Mason was nice and helpful; same with James. There are a few more whose names I dont know yet. Its a good place to visit.
LE
Lena Truong
Starbucks near the Tanger Outlets took 35 min to prepare each persons coffee on Jan 22. All of the workers seemed at ease, working at a very slow pace despite the entire lobby and drive thru being filled. The cashier was very awkward and unwelcoming, did not greet me or ask what Id like, just stared at me with a blank look. I stopped by on my way to New Orleans for a quick pick me up thinking it would only set me back 5 minutes. It set me back over half an hour for a simple coffee. Will never come to this location again.
TI
Tia Price
So my sister and I went here and not only was the employees were working slow but also she made my sister drink which was a Carmel frappé with extra carmel incorrect 3 times and my sister tasted it, she remade it by using the same blender that wasnt clean then she added flavor and remade the drink. Not only did this disgust us but this will leave a horrible feeling on the Starbucks it self as a company and I have been a very regular customer for over 2 years in New Orleans. This will leave a distasteful on me.
JO
Joshua Smith
I come through here quite a bit and decided i wanted to try a starbucks breakfast, it was very upsetting that they couldnt customize my sandwich but was quickly informed i could buy a 2nd sandwich that i did not want.. Alas I always get a venti white chocolate mocha.. Normally i have zero complaints but this particular time all it taste like is they put whip cream on top of steamed water... Very disappointing
FI
Fiona Tully
I am a gold Starbucks member, and this is the worst Starbucks Ive ever been to. I ordered an iced latte and got a hot one instead. And after they fixed it I had white specks floating around in my drink. They also messed up my friends order and gave her a hot latte instead of an iced one. The only reason I even gave them one star is because I had to.
JO
Joseph Coco
Fast service. Decent coffee, good latte. Friendly service, maybe too much so, they all seem to be buddies and hang out here on their off hours. My friend spilled my drink and they cleaned it up on the spot and replaced my drink. Free internet, nice leather seats, wooden chairs at tables, and a long table for meetings or expansive work.
LA
Laura T
Just took 15 mins for us to get 2 tall mocha Frappuccinos...the girl behind the counter seemed confused on the fact that one had an espresso shot it in at kept skipping ours to make some for the drive thru...they werent short staffed either...there were at least 5 people working.
AF
Afra Gerstenfeld
Worst wait at a Starbucks Ive ever seen. Took 7 minutes to be able to order with 1 car in front of us at the drive through then another 10 to get a drink. Has happened more than once and gave them another chance. Never again. Do NOT use this drive through.
ST
Staci Guillen
Worst Starbucks Ive ever been to. Took 7 minutes before someone even came to help the 3 people in front of me, then took another 11 minutes to make my drink. And no, they werent short staffed - there were 5 people behind the counter. Ridiculous!
TO
Todd Tyrtle
Good, consistent coffee and food quality. With its location next to a highway and busy street filled with trucks its not a great place to relax on the patio, though. Insides not that bad and its rarely that crowded.
MA
Matt Smith
Drive thru is always closed why? Maybe hire more people, waited in line inside to buy drink, they dont take hundreds, walked out with nothing, was pretty mad, not coming to this one again, Ill drive to highland
SH
Shelby Runyan
Baristas are extremely slow. I worked in coffee for 3 1/2 years on a manual espresso machine. Starbucks uses automatic espresso machines.. There is NO reason they should take so long to make drinks.
OL
Olivia East
Came it at closing not realizing they were closing, and they still supplied us with much needed coffee and were happy to. If i were closing i wouldnt have been as nice. Great staff.
JA
JAMES REGINA
Great store, Josh could work on his attitude. Always having a pow wow in the back but that James kid got his stuff down. Ricky also seems like hell be a pretty cool boss.
RY
Ryan Cook
After 45 minutes the coffee still wasnt ready, and people further up in the line were also complaining about their orders. Just go to the one on Highland.
NI
Nic Garon
Drove all the way out here around 8:35 and theyre closed. The girl Who wears a face full of makeup is rude and messed up my order. Get crabs Starbucks.
JU
Julio
Las bebidas me encantaron, lastima que el servicio es un poco lento
TO
Tony Duell
Terrible service. Waited over 20mins for a regular coffee and bread. Not even busy. 1 person trying to do it all and dont care attitude. Terrible.
SH
Shannon LaFaye
Slowest Starbucks ever and drinks wrong. Pathetic. Corporate needs to visit and retrain. Bathrooms dirty and electric blow dryer doesnt work.
CA
Carlos Estevez
Relaxing and clean atmosphere. Nice drinks and food products as other Starbucks. Staff somehow slower than other stores though
SE
Sergio Chairez
The nastiest, slowest Starbucks ever! Ben to lots of them but this one is the worse of all. So sorry to see this in the US.
ER
Erin Reine
This location is super small, the bathroom could have been cleaner, and the staff was ok. My drink was fine.
LI
Lisa Bercegeay
Excellent blends of coffee with fast, accurate service. Labeling of each cup is an excellent move!
TI
Timothy Estrada
Its Starbucks. This one is small. Parking is limited. People are nice. Hard to get back out to street.
KU
Kurt T. Bellow, Jr.
Service at this location was great as suspected. Staff was friendly, iced coffee was made perfect.
ED
Eddie Fuentes
Posted business hours say it closes at 10pm. Its 935pm and theyre closed already. Enough said!
CL
Claudine Paki
Friendly, happy little vegemites.. Great people and ciffee was out to me in 3- 4 minutes .
DO
Domannic Theriot
Wait is over 20 to 30 for a a coffee that taste like **** and pay $5. Not anymore.
AN
Anna A
Still slow. Seemed like they are training new people. Coffee was good though.
JA
james singleton
Coffee good, service prompt at 6:00pm but the sugar/milk area was dirty.
AM
Amanda Walker
Slowest Starbucks Ive ever been too. Customer service is subpar as well.
A
A Private User
Would be nice if all these places online would list the business hours:(
JE
Jennifer Wakefield
SLOW!!! Ive been in love since 4:57, its now 5:24. Beyond rediculous.
CH
Charlie Dantzler
The wait times were really long when I went and they were very busy.
CE
Cee Jay
They can be quicker and more politely to the customers...
JO
Joshua G. Daigle
Quite literally the worst Starbucks in this country.
SE
senticri
10 min to get an iced mocha from the drive through.
FA
fallen_star09
Customer service was good. Manager was very kind.
BR
Brandi Alford
Very consistent fast delivery of ordered items