Address: | 1215 N Dixie Blvd, Radcliff, KY 40160, USA |
Phone: | +1 270-351-1333 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
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Kevin Melton
By far the worst Pizza hut I have ever dealt with. I ordered online tonight and received the normal email that stated the order was received and I checked the bank account and confirmed as well. After a little over an hour I called to check on the pizza. After 4 attempts and no answer I called a different number and got a call center. No help there. I call the store back again and finally got someone on the line. I find out that they were having computer issues and was not able to deliver. The worker said I thought someone called you to tell you. So, almost two hours later I find out I dont have any pizza and they still charged my account. I would look else where. I always give places a chance but this was three strikes in a row. Your out, Pizza hut.
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wrexx
Believe the bad reviews! Went in there around 3:45 and for some reason the eating area doesnt open until 4:30. Went somewhere else. Came back around 9:45 that night and you guessed it, eating inside closes up at 10:30. Plus they were already sweeping/ mopping the eating area closing it up. We got the hint. We counted at least 8 people there sweeping,mopping,closing up with no customers but us and it still took them 10 minutes to take our order nonetheless. Kept an eye on our pizza since a guy was handling someone elses pizza in between mopping sprees without washing his hands. Pizza was good and prompt after we were helped so thats an extra star. Would never return.
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Jose Torres
I called and was put on hold and forgotten. I drove from Fort Knox and when I pulled up to the parking lot is when Melissa the manager started taking my order. I finished placing my oder because thats what my girls wanted. When I mentioned that I was in the restaurant and would like to finish placing my order, I asked as to where the person taking my order was she mentioned with a very sarcastic tone, "in Texas." No apology just more attitude from the person that is suppose to be in charge, Melissa the manager.
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SGT BB
Military discount on tuesday only. Avg pizza hut store. Clean floor/lobby. Do not get thin pizza. Mens restroom needs updating. The toilet is a little higher than normal. The bottom of the urinal is nasty. It looks like a corporation actually makes a signed poster in English and Spanish for washing hands properly step by step. I guess they had some problems and issues
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A Private User
I agree with everyone else I personally have waited 2 hours for delivery more than once and seriously they forgot my pizza and only brought the drinks and bread dinning in is no better iv waited far to long before. I even got my drink they always close 1 hour earlier or at least try to iv banned this restaurant from my list of places to go
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Michael Thompson
This has to be the most filthy Pizza Hut on the planet. I will never eat there again, this is not the first time I have eaten there and now I know its normal state is just disgusting. I would be ashamed if this were my restaurant. I really cant believe it passes health inspections.
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Angela Haley
Well we walked in and this place is never busy and it says please wait to be seated, so we wait about a min if that for the waitress to say go head and sit wherever, she goes on to say "i will be with you eventually". There was 3 tables with people that is it.
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christie bowman
My sister had me order dinner online for my family on her, but when I tried to pay with her information they wouldnt let me. They wouldnt even let her call in. Then they acted put out that I canceled the order. No worries, Dominoes took care of us!
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Jesse Smith
It was a pretty good experience the pizza was good I got it pretty quick the only thing I have a problem with is I felt like I was rushed when it comes time to order the woman seemed impatient but all in all I would give it a 8 and I will be back
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Alex Us
I ordered at 6:01, it said it would be here at 7:01. But it didnt get here til around 7:15, I already have to wait an hour, this is ridiculous. On top of that, the pizza was not at all hot, like its been sitting for 30 minutes.
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Shirley Carr
Ate lunch at the buffet. Food was good, but the waitress was extremely rude. Still left her a 20% tip. Complained to the person at the cash register. Got a call from a male employee saying I was the rude one!
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AMBER DAVIS
They messed a simple one topping pizza 3 times. Large pepperoni pizza & Coke. Each pizza had No Sauce .... " where they do that at" really! Then they didnt want to refund my Money!
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A Private User
ordered online food was cold by the time it was actually delivered never received any feedback from management after filing complaint on telephone and online. BAD FOR BUSINESS
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silversparrow40160
I could not see the menus on line unless I was signed in. Signed in to what? If I wanted an account I would have created one but I dont want one and now I never will.
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Samantha Gallagher
Took several minutes to get drink order. Pizzas were raw in the middle and had to be sent back. Will not be returning.
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Amanda Sorrells
Girl on the phone huffed at what I ordered and guy in the back says, oh that must not be good. Rude and lazy!!!!
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Lessli Realivasquez
CALLED 2 TIMES TILL THEY FINALLY ANSWER THEN WAS PUT ON HOLD FOR A VERY LONG TIME AND THEY WHERE STILL RUDE.
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A Private User
Not awful but not what you expect from Pizza Hut. The pizza was OK but the service and wait time was awful.
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Superlove 101
The help was awesome but you may think I am lie because I am a kid but just ask my sister and parents!
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Andrew Kluck
Took our youth group here for dinner. The staff was friendly and helpful and the food was great!
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Thomas Holsomback
It took me 45 minutes to get my food its bad customer service loans water there again
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Mary Smith
Service was good, normal wait time, thin crust was crispy and tasted great.
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tyreck parker
Horrible service walked in to dine in to hear the dining room is closed at 3!!
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Hannah McKenzie
The staff was very accommodating, very nice and the food was great!
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Ron Mitchell
Pizza good not great and we never received a drink refill.
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Paula Olive
Great service today. Young male server did a super job!
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tammy mudd
Great food, waitress, prompt service. Good prices.
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Becca R
Amazing staff and fast service. Food was awesome!!
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Haley Allen
Kind delivery driver, came 20 minutes early!
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Ashley Damon
Horrible service will never eat here again
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Richard White
Awesome great service and of great pizza
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Michelle Crenshaw
Server was nice. Pizza was nasty.
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Chad Courtney
Good food and great service.
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John Horton
Pizza buffet was good.
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David Easley
Super fast and courteous
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E H
Fantastic server!
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Theresa And Darrell Humphrey
Great service
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Chris Conner
Nope. ..yuck
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mary clarke
Fast service