Sweetly Scrumptious

Reviews 11

SH

Shannon

I called to schedule my daughters birthday party and the lady that answered the phone took my information and said that their "scheduler" was out and would be in the next day and she would give me a call. I never received a phone call the next day so I called again, and the girl that answered said the "scheduler" was out! I explained that someone was supposed to get back to me and she said she would call the lady and have her call me. I never received a phone call. I called a third time (only because my 6 yr old was really looking forward to having a cupcake party), again the "scheduler" was out so the girl asked me what date I wanted to have the party and I told her, she said that she was going to call the "scheduler" as soon as we hung up and have her call me right away, again NO phone call. I gave up and booked the party somewhere else. Today (4 days before the date I wanted to have the party) I get a phone call from a girl wanting to confirm my party details, I explained to her what had happened and that I booked the party some place else, and her response was "okay well I was just told to give you a call to confirm" not a single "Im sorry" I would give less than a one star if I could.

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Justin Brown

Went in for some cookies, but there were flies ALL over the inside of the cookie display case. A few were dead/dying, but at least 5 others I saw at one time were flying around inside there. When the employee came up, another large group of flies flew off from the front counter area where the cupcakes were at, unprotected. Took it down to 2 stars because the deserts are fantastic, but this place has GOT to get an exterminator in there to set up some fly baits. Appears to have been a problem for at least the past month or two talking to friends and coworkers that have been in there.

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Joshua Locke

We scheduled a cake testing for our wedding and the service was terribly unorganized. The person we scheduled an appointment with had something come up, did not bother to notify us, and did not even prepare pictures of wedding cake options to show us or cost estimates of wedding cake options. On top of this we were charged for the testing, something we had not been notified of in advance. This was a terrible experience.

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Rachel

Completely unorganized customer service. I placed an online order for a birthday. The day it was supposed to be delivered, I called to make sure it was. The lady couldnt tell me one way or the other. The gift recipient never got it. So far, Ive had to call three times to try and get a refund and get the run-around each time. Dont offer an online service if you cant keep up.

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MA

Marcello Perez

Exceptional Customer Service! I placed a really important "special" long distance order of cupcakes for my sons birthday who resides in KS, and Wesly was super nice and professional about getting the order delivered on-time. I strongly recommend this bakery to anyone who accepts nothing but the best. Thank you=)

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Anthony Cohens

They did a awesome job delivering when I needed it most. My sons 19th Birthday deliverying to our place of employment for a fun surprise!!!! Today another of my sons turns 16 and I am excited to do business with them again.

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Gena McPhail

Just traveling through and stopped and got a wedding cake cupcake. Absolutely scrumptious! The most moist and light cupcake Ive had in years!

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ER

Erica Wentling

Sweetly Scrumptious is my go-to bakery for everything sweet!

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CA

Cari Aaron

The absolute best cake I have EVER had!

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AM

Amara fun

Taken by cake pops there so good

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RE

reuben breeden

Filled cupcakes. Nuf said

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