Address: | 2839 NW 86th St, Urbandale, IA 50322, USA |
Phone: | +1 515-253-9223 |
Site: | panerabread.com |
Rating: | 3.8 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–8PM |
MA
Maureen Backstrom
Panera is one of my favorite spots for lunch. Homemade soups like Tomato Basil, Chicken Wild Rice, Chicken Noodle and Black Bean are my favorites. Soup menu varies from time to time. A large variety of sandwiches available, not just ordinary ham/ cheese combinations. Turkey cranberry is just one of the many delicious sandwich combinations available. Half sandwich/soup or half salad/soup available combos are available too. Summer menu includes more salads. Sweets are out of this world, and can include cookie for 99 cents with meal. Shortbread cookies are sumptuous! Thats only one of the numerous treats. Chai drinks, coffee drinks available plus fresh made bread, soup bowls and more plus bagels. Theres a choice of chips, a baguette bread or an apple with meal too. Eat there or get to go. Promise of antibiotic free chicken. This company is very community conscious in their commitment to the community. Baked goods are donated and are picked up nightly for distribution to local food pantries. Not many restaurants make such a commitment, and I applaud them for it. With-fi available. Prices are very reasonable.
NI
Nia Vassilonikolidakis
If you havent been to a Panera, you are missing out! Great healthy, alternative to fast food. Im not much of a deli sandwich person, which is what most of their sandwiches. But, they have flatbread sandwiches which are delicious and they have great salads. I personally love going to Panera for a quick breakfast - specifically the breakfast souffles! These are a must. Plus, they have the best chai Ive ever had! Rich and creamy.
KY
Kyle Biggs
Someone stole my soufflé! Or something like that. Either way, the staff rectified the situation quickly, and even sent me on my way with more than I ordered. Im sure food theft is exceedingly rare, but in my unusual case, I was taken care of (and I wasnt throwing a fit either). That and the food I did eat was good. It didnt blow my mind, but for the price, speed and customer service, Id say they were spot on.
AL
Alyssa Lentz
I did the rapid pick up and not only was my order not there when I arrived but when I got back to work and opened my salad half the lettuce was rotten, I called the store and the managers response was "huh thats weird sorry about that" good thing there are lots of other options for quick pick up lunches downtown.
JO
Jodi Lynn Reeves
The food was ok but apparently everyone in the store this evening is new. New employees a make mistakes and that is not their fault, it is management. Managers be nice to your employees and dont leave them out their to sink. Maybe that is a clue to your retention problem.
RA
Rachel Peller
I came to Panera because of the advertised WiFi. I was able to connect, but it was incredibly slow. There was only one other person with a device open, so that wasnt the issue. The manager apologized but did nothing more about the problem.
GI
GINA CRUM
Twice now go in at 9am and no bagels and told over an hour wait. Plus terrible service. Line to the door with one employee working the register while 5 other employees plus the manager make no effort to open another register to help people.
SU
Suzanne Johnson
Usually give a 5-star, but today store not busy and they forgot to make my drink. When they did make it, after I had to go ask for it when my meal was ready, no apology nor offer to accommodate my charges. Poor service! No excuses.
MI
Michael Sullivan
Food is only redeeming part of this Panera because the service painfully slow and disorganized. The registers are laid out in a way that you never know where to stand to order and it allows people to constantly line jump.
MI
Mike Huff
Food is great, service is lacking. One individual behind counter filling a bagel pack order, other customers have to wait. Some time ago, there were at least two people behind the counter to assist customers.
MA
Matt Shasta
Seems to be poorly managed. 630pm and out of brocolli cheddar soup? Grumpy manager literally yelling at his employees to finish making the sandwiches. I just walked out.
WI
Wilhelmus VanderKallen
Great food. Great enviroment. My only complaint is the server refused to use my name, then called me something different :( This took all the personal experience away.
TR
Trevor Jessick
I love panera, but this location could use some staff assistance and needs to keep their tables/eating area cleaner. The food was of course fantastic.
RO
Roberta Alene
Slow waiting for service standing in line. Terrible wait time, friendly staff, but under staffed. Ran out of artichoke souffle waited 20 minutes.
OL
Olivia And Kaitlyn
Terrible service took a hour just to get my food reduclous never eatting there agian. Also didnt have any food there. Worst manager ever
JA
Jackie Ebling
I love the place.only thing is, the music was so loud and every onr was trying to talk over it.Made for a unpleasant dining experience.
AM
Amber Gonzalez
Love being able to order online and pick it up quick! Great food! Absolutely love being able to have my bagel bread sliced!
BE
Ben Diehl
Slower service at peak time (11am on a Friday). Staff was friendly and apologetic, order was accurate and tasty
J
J Christian Connett
Love the breakfast item selections and lunch menu. I recommend the Iced Green Tea for a wonderful, cool drink.
NI
Nicolene Papp Hodgkiss
Placed a rapid order for a bagel, it turned out to be out of stock so they gave me two substitutes!
JE
Jennifer Wise
Staff are always friendly and are always in as good mood. The food was spot on and hot!
JE
Jenn Goodell
Love their new clean eating menu. The broth bowls are really good, as are the salads.
HO
Holly King
This is the Panera we normally go to. Staff is always friendly, the food is good.
HA
Hannah Graham
This is the worst Panera, always running out of things and has the rudest staff.
BR
Bryan Welch
Good coffee and bread, but service is slow and things are frequently forgotten.
BE
Ben Bailey
Has long wait times, but amazing food! (Espeacily the Mac And Cheese)
SY
Sydney Prohaska
Did an online pick-up resulting in missing food and sloppy packaging
NI
Nikki Niehaus
Food is good as always but the service is slow. Worst Panera by far
SP
Spencer Keroff
My wait time for broccoli and cheese soup to go was 20+ min.
LY
Lydia Stench
Food is great. Often crowded and parking is a headache.
MU
Murphy Whitsitt
Always great food, einstein bagels still better though.
MA
Mary Wilkening
Nice, clean and very family friendly. Plus free wi-fi!
PA
Patrick Lee
Delicious muffin and quick line. Always seems busy
WI
William Newman
It was exactly what I expected from a Panera Bread
MA
martha Gasca
Amy is delightful, food is wonderful, perks rock
RV
RV
Great place for lunch if you dont hit the crowd!
TO
tosha lazarus
it is a fun dining atmosphere with a patio too
RI
Rita & Jack Forever Simpson is the best of all
Omw
JI
Jimmy Lela
One of the best Paneras in the area.
JE
Jerry Smart
Very good sandwich and salad.
ST
Steve Johnson
Run of the mill Panera Bread
AM
Amy Meyer
Wonderful Chai and treats.
RO
Roberta Randall
Good food and service good
LE
Len Sniegowski
Great service, great food.
DA
Dave Makin
Pretty standard Panera.
CH
Chris Lyddon
Good food fast service!
JE
Jeremiah Beaver
I love this place!
JU
Justine Desmond
A little pricey
KA
Kayce Wheeler
Love it all!!
CO
Connie Griffith
Good food.
KR
Kristen McLaughlin
Love it