Address: | 500 Spring Valley Dr, Middlebury, IN 46540, USA |
Phone: | +1 574-825-0441 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
MI
micah fenwick
Poor service, low quality in both service and food. When I complained theyd refund or replace my order but only after much arguing and now, due to the numerous amounts of complaints, wont even do that. They think the issue is with the customer, not the store despite video and photographic evidence to the contrary. The poor service ranges from the hourly staff, to the manager even to the GM. I wouldnt recommend this place to a starving person thats how bad it is. Corporate office has you email a complaint and then has the local store get back to you within 3 days. Ive done this multiple times and no response. Sadly this location needs an entire new staff or to be shut down. Its giving other pizza hut stores a bad name.
MI
Michael McCoy
I order via phone and last several months they have had no "specials" (but you are given the choice to look online for any specials). While I may appreciate having a couple of different pizza options in Middlebury, Pizza Hut is not doing much to retain old customers or attract new ones.
ST
Stacey Miller
Horrible! Waited over an hour for my order that I was told would be done in 20 minutes. Place was full of people waiting too. Kid just kept telling everyone 5-10 more minutes. Pizzas were both over done and not even hot when I finally got them. Will NOT be ordering from here again.
SA
Sandra Hoover
Just ordered 2 LG meat lovers and wings. Got there and forgot to make pizza. Then when got pizza wings were cold. And no sauce. Pizzas put in a smaller box. GET NEW HELP. Omg I you know why I go to goshen. Bad bad place to go
VA
Vanessa Miller
I always have a pleasant experience whenever I go there. I appreciate how clean the building is and how polite the staff is. They are very respectful and provide a high standard of service.
ST
Steven Daniels
What you would expect from a Pizza hut great pizza and standard service time. I gave it a four stars, because it is not a place to sit and eat. The size of the restaurant is small.
RE
Rebecca Hatfield
Great food and awesome service, but the 2litters are way too much, $3 each. OUCH! You can get them cheaper in a gas station.
AN
Andrew Gould
Pizza is what youd expect, but this location was very messy and unkempt on my last visit, had to clean my own table.
KO
Korey Baker
always out of the dough that I wanted for two days really getting frustrated have to go to Goshen to get what I want
JA
jade Ringler
Very good not a long wait time and right in the middle of two others for me so I think it is perfect!
JO
Joann Stepp
Ordered cheese sticks and when I got home they had given me garlic toast with cheese.!!! WTH.
CI
Cindy Pettit
Food was good. Service was pretty good for not calling ahead of time.
AL
Alex Mast
Pizza is as you work expect from Pizza Hut. Service was good.
SH
Shawn Chapman
Food was good, friendly service. Cant complain.
JO
Joseph Webb
They dont deliver but are on line as a delivery
EB
Ebony Poindexter
Great food and service at the one on 31
SE
Sexie Moma
I hate Megan he sucks at working there
ST
Steve Trethewey
Good food, decent carry out service
GO
GO ND
always right, always hot
AL
Alexis Peters
love this place :)