Fancy Fortune Cookies
| Address: | 5124 E 65th St, Indianapolis, IN 46220, USA |
| Phone: | +1 317-436-7690 |
| Site: | fancyfortunecookies.com |
| Rating: | 4.3 |
| Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
Location
Photos 13
Reviews 5
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Niki S
I have never written a negative review in my life but the disappointing and unprofessional manner in which this company treated me is necessary to write about. This company is an absolute joke. I ordered fortune cookies for my wedding as the concept is really fun. Unfortunately, the product I received was incorrect (wrong messages, wrong flavour and broken cookies) and any attempt I made to contact the company to rectify this issue was met with silence. I emailed and called this company on multiple occasions to try to get my correct order and heard nothing. Until.... I threatened to write this review and then miraculously the company contacted me to let me know that they are so sorry and that they would refund my money. However, since sending the company my account details for the refund I have not heard back from them, I have emailed them on multiple occasions and they ignore my contact. This was 4 months ago. I have to say I believe that the positive reviews for this company must be falsified. I wouldnt risk making a purchase from this company, it will become a very expensive mistake to make. My order cost over $350, you would think this kind of business would be important to them, obviously not!
KA
Kateryna Villanueva
I had to call the customer service and ask them to move the delivery date much closer. They were very accomodating and understanding! Shipped pretty much next day without any extra charge. The cookies arrived in a box. Very delicious vanilla flavored cookies. Great experience! Id recommend them for sure!
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Julie Woldin
I love everything about this company - customer service via phone and email, and the products. Just ordered over 300 cookies for a company event and they are beautiful and tasty (the black raspberry ones are just awesome). Love Love Love this place!
KR
Kristen Cook
They made a bunch of cookies for our wedding and they were gorgeous. We got to personalize the fortune inside. Very friendly people, too.
AM
Amanda Stone
These fortune cookies are so fun. They taste good and the customer service is amazing.
