Burger King
| Address: | 100 E Jefferson St, Shorewood, IL 60404, USA |
| Phone: | +1 815-744-5298 |
| Site: | bk.com |
| Rating: | 3.2 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 69
Reviews 47
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skyler kerr
So many things went wrong that was inexcusable and unacceptable. To start off the person at the counter obviously was new and wasnt trained right at all. He also didnt know how to listen. Our orders were completely wrong. Some of it was the cashiers fault and some of it was the kitchen. When we got the food. It wasnt only wrong but it was cold. It was gross. My girlfriend sent back her order, got it redone and it was still wrong and cold. Then we got our whole order redone. Which at first was nice, but we got it back and it was still completely wrong. Almost everyone who worked there was incompetent. The service was horrible. They need to do a employee rehaul because the people who work there now cant do the job right. Was not happy. I never have issues with fast food like this. Especially burger king. But this one was different in a bad way
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Robert Louis
I prefer BK over MickyD’s. Always have. The char broiled Whopper. Yum. At the BK in Shorewood, Il. in the USA, I enjoyed breakfast: 2 Croissan’wichs for four bucks. Soooo good! Coffee cannot be beat; on the contrary, I believe that it’s the best in the area. Served with a smile. Consistently. And the expression “Cleanliness is next to Godliness” is apt here (while I compose this review, sitting in a booth where I actually can dangle my feet—great plus for persons who are tall). Five-star applause. Clearly, a no brainer. Come one, come all. Find us on Facebook, too.
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Rachel Schoell
The trainee was barely aware of his job, always needing help and congused on the most simplest tasks. He should not have been left alone. I asked for NO tomato and somehow he put in EXTRA tomato. Plus did not hear half of what we said. The kitchen did not make my or my friends sandwitch correct and ended up having to get my entire order refunded. Only plus side, they did remake my food for free. I wont be coming back here.
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susan miller
I like going here because I like the flame broiled burgers. I have never had a bad experience I have never had the wrong order and my food is always been hot. I order my fries without salt so I usually have a short wait. I like using my Burger King app on the phone and the girl at the drive up or man has eyes been courteous.
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David M
Poor management and planning. Limited time offer item and you get a "sorry notice" taped to the menu board. Food always cold within 3 minutes of picking up the order and the drive thru is beyond slow. If you want a decent Buger King experience you have to go to another location.
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Camille Gomez
This place has a new dining room and thats it. Several times now I have heard the managers berating the workers. The service is turtle speed slow. The food is cold. The soda machine is a pain to operate. The bathrooms are never clean. The drive thru is so slow.
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Raymond Weiner
Horrible service. People before and after me. Waiting 15 min. They have no idea what I ordered. Very poor service. What happened to fast food and good service. Avoid the Shorewood Burger King Very poor If I could rate negative stars I would.
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Cheryl Frazier
The manager Alex treats his customers and employees poorly. The orders are always wrong and he physically tried pulling my bag from me when I declined to have my order fixed. I was in a rush, I didnt have another 20 minutes to wait.
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Danielle Vickers
Absolutely terrible. Employees can be heard making fun of customers. Tables and floors were very dirty. Then when my daughter and I received our food it was under cooked and cold. I will never be coming back to this location
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james mcgrew
Staff spoke broken English. Ask for fries with no salt and lite mayo on 2 Whopper Jr. Fries were loaded with salt and burgers had extra mayo and were also loaded with salt Place was clean but it was also 10:30 AM
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Kyle Schafer
The staff was doing their jobs very slowly food sat waiting for 5-10min whole one staff member was busy and other staff members just walked by it several times the sandwich maker moved like she just didnt care
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Laurie Markowski
Not so clean and not one garbage can on the outside. Could use some updating. Service was slower than I would like but not too terrible. Plus side they do offer the two taco deal.
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Brianna Harris
our serivce was good and i come back again great serivce and we did the drive-in and ashely is great serivce and the food was good and burger the grill and juice was good.
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Alan Oder
This is a vary nice Burger King restaurant, newly remodeled, with a indoors air conditioned kids play slide area. Right on the corner of U.S. 52 & IL RT 59.
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Caleb Woehr
Seems that this is the only BK that has it together. Always get great service, quick and accurate. Food is good too. Keep it up Shorewood BK
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brandon ambrose
Double charged my card in drive through. Then told me I had to dispute it with the bank. They would not refund the double charge.
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nik pe en
Great service and great people.workers are so nice and great. Way to go Burger king of Shorewood. You guys rock at night
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Micheal Nathaniel Rees
The staff is awesome, the food is BK quality. Coke Freestyle inside is awesome. It was a little dirty though.
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Bob Barzyk
Really friendly woman behind the counter. It felt like I was at an In-N-Out if you know what I mean.
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Cindy La
Clean! And the workers were wonderful at breakfast time when most people are grouches.
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Bajan TDM
Quality service and good food, has a nice remodel done, and has nice clean areas
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Melvin Walls
Taste is authentic, service was fast during my visit, rebuilt restaurant.
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Mike Lorenzo
Hit or miss. I ordered a whopper off the broiler and got a raw sandwich 2x.
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A Private User
I love the manger here. She is so freaking awesome. I just want to hug her
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Deborah Anderson
It takes a long tme to get the food and the people are not very nice.
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Becky Wise
Food was goof. Needs garbage emptying they were over flowing.
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piano 7
The food is ok, but the people served with a smile.
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Jim Kutak
Fries were cold. Fish sandwich bun had no flavor.
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Luis G Mancera
Needs to be a little faster for a fast food place.
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harold carlson
Manager was very rude to me and other customers!
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Dennis Larson
Great place to eat. Always got my order right.
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Jeff Siegmund
Remodeled recently. Staff is always pleasant.
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Dan Mckinnon
It isnt great but the people hate their job
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Frank Kloski
Burger king great food great service.
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Philip Gray
Very clean , fresh food, nice service
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Julie Westfall
Took awhile at the drive through.
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Steven Keeley
Quick, as burger king should be
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Kevin Wolcott
Food is okay for fast food.
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Ryan McGrail
Slowest BK I have ever seen
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Michael Lesniewicz
Food ok. Nothing special.
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Doc Banner
Clean and friendly service
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Shirley Debella
Clean and prompt service.
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Kevin Winquist
Worst burger king ever..
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Larry Ross
Quick service
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alex philipose
Bad food.
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Ryan Zydek
Slow
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bali kasami
Ok
