Address: | 201 W 2nd St, Rock Falls, IL 61071, USA |
Phone: | +1 815-626-0158 |
Rating: | 4.3 |
Working: | Closed 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–9PM 11AM–9PM Closed |
UB
Uber Man
Walked in with my girlfriend to a desolate restaurant- except for a cook eatting at one of the back booths and walking away without a word said to us. Sat at the booth for 15mins before seeing a server or even receiving a menu... Then, finally after about 30mins, got our food and my girlfriend has not one, but 2 black hairs wrapped around her guacamole, so it was an easy spot. We sat there for 10 more minutes while she waited for the server to come back, only for it to be not our server xD The attendant almost didnt want to take the food away after my gf stated she didnt want a recook.. 15 mins later, she brought a re-cook back.. We had clearly already lost our appetites, but they brought the order back anyways.. And charged us for it when we didnt even touch it.. I received a total of 2 refills while my gf, having water, only received that one glass the whole time.. In conclusion, can confirm- NO BUENO. Worst restaurant experience in my life.
CH
Chelsea Halinski
Terrible service, walked in waited 10 minutes for someone to get my drink order. No refills on drinks or chips. then after 20 minutes my food not only had one hair in it but two! Told them I didnt want it remade, remade it and it came out completely different...then didnt see them again until they gave us the bill. Didnt even compensate for my hairy food or give an apology. Ill never be going back!
JA
James Watson
Good food. Great people. Owner came and visited with our group while we waited for our food. I wish more restaurants understood how to make their customers feel appreciated. They also always have brought out a small dish of their special for the day to let you sample the deliciousness.
AM
Amanda Torres
Ive lived in many states and Ive eaten at a ton of Mexican restaurants, especially in Florida, but none come close to La Familia! The chips are made fresh daily, and the salsa is just amazing. Dave and Maria make it super personable, and the service cant be beat!
BR
Bryan Young
Excellent Mexican food. Fantastic light and airy fried chips and those come with a small pitcher of salsa for you to pour from. And you absolutely need to order a beer just to enjoy the presentation on the mug. Finally the food was top notch and very tasty.
A
A Private User
Food was excellent. The people who ran the place were very nice. The portions were a little small. The chips were the best I have ever had. The bathrooms were very clean. I will eat there again. Nice place fair prices. 2 adults and 1 child $21 for lunch.
ER
Eric Suter
I have not ate here in a while but I was a regular at one time and it was awesome the food was always consistent. The staff are very friendly and welcoming. I would definitely recommend if you are in the area.
RA
Raquel Martinez
Went there once but when u see the owner mingle with the customers but skips your table or doesnt bother to even acknowledge u thats just plain rude have not returned since
JA
Jamie Griffin
Fast service, excellent tortilla chips & salsa, everything fresh, very nice people. Will definitely be back!!
CH
Chris Campbell
Shrimp enchiladas are Awesome. Good food selection and family owned and operated. Service was excellent too!
NI
nikki roberts
They treat us like familia...*(family)* and call us by name..visit with us.. very welcoming
A
A Private User
What a warm and welcoming place! Food is excellent, service was A+++ We WILL come back!
PH
Philip Newton
Outstanding. Mexican home cooking. Great service. Excellent food. Modest prices.
AM
Amanda Smith
The Friday night bacon wrapped shrimp fajitas with the whole beans were AMAZING!!!
DO
Donald Foley
Excellent food. Very nice and efficient staff. Very clean environment.
MA
Matthew Whittaker
The food is always great, but the atmosphere and service are excellent.
DA
David Chavez
I wouldnt take my dog there, the food is BLAH & is way to expensive!
JE
Jennifer Como
Amazing food great service nice environment friendly people
A
A Private User
Great homemade chips and salsa. Pre-dinner soup is awesome.
A
A Private User
People are always super friendly & food is great!
LI
Lisa Motz
Owners are friendly and the food is excellent!
D
D V
Friendly atmosphere and service. Good food.
SE
Sean T Dillon
Great food and excellent service. .loved it
A
A Private User
Great food, best specials on saturdays!!!
RA
Rashaad G Lane
Food was delicious and out pretty quick
AL
Alexis Rivera
Great food. Great people. Recommended.
DI
Dion Garcia
Always great food, love their Gorditias.
KE
kelly hagel
Always great food and service! Love it!
AL
Alex Klein
This place is crazy good and authentic.
GA
Garrett Polson
Great soup great food and great seafoof
YV
Yvonne Vicks
Carnitas are amazing! Great salsa!
CH
Chris hynes
Decent food but more tex-mex
A
A Private User
I wouldnt eat there again
AN
Andrew Kennedy
Great place great people
SA
Sandra Skrogstad
Good food good service
SC
Scott Bell
Great food and service
DA
Danielle Wy
Best in town!!!