On The Border Mexican Grill & Cantina
| Address: | 1915 Glacier Park Ave, Naperville, IL 60540, USA |
| Phone: | +1 331-472-8740 |
| Site: | ontheborder.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 17
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Samuel Kim
We came here to eat last summer and there was an incident where my son was smelling my drink which was alcoholic and the manager sort of yelled out that he couldnt drink it which startled him. I told him that I wasnt letting him drink it. I didnt think much of it until we were leaving and he felt apologetic and told me that he would buy me a drink next time on him. I thanked him for the gesture and told him it wasnt a big deal. Fast forward 8 months later, my wife is meeting up with her friends at On the Border, I get stuck with kid duty, which is fine by me, but figured Id call in to see if they remembered the "drink on the house". I spoke to a very helpful young lady who got the manger, Jose, on the phone. I explained the situation and he said not to worry about it and told me to let my wife know just to ask for him. So she goes and I am running after the four kids and get a text from my wife that they had a great dinner and the manager Jose took care of all their drinks! Amazing! Their managers "get it" over there and know what customer service means. Even though I didnt get to go, I was so utterly impressed, cant wait to go back and enjoy some great food and customer service myself! Thank you for taking care of my wife and her friends!
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Matthew Ervin
I placed an order through grubhub (no this isnt grubhubs fault) I ordered to sets of nachos when they were delivered one of the nachos was made completely wrong I had no ground beef or beans it was dry chips with shredded cheese and one little square chicken piece. This place is always messing up food its ridiculous. They dont even offer to fix the problem and send me more. I dont get how you can knowingly send chips with barely melted cheese out for delivery. You obviously dont care about the quality or presentation of your food, and you dont seem to care about what the customer thinks.
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Dharmesh Bhagat
After waiting for 20 minutes for a seat and then an additional 10 for a server, we were served some Mexican food that would have been excellent for bar food, but definitely left a lot to be desired for a sit-down restaurant. I have visited other On The Border restaurants before and had a much better experience- maybe it was just because they were understaffed, or because it was a busy (Saturday) night. Either way, I feel like my money and time would have been better spent at a Mexican restaurant, or even an average Chipotle.
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Tin SJ-R
I had an early dinner with my husband in this restaurant. We had our little one in her stroller and the moment the receptionist saw her she had us sitted in a convenient booth to accommodate our babys stroller. The chips are really good! I had queso chicken and it is so delicious, the chicken breast is not dry. Veggies and sauce is very tasty. Service was fast too. Shout out to our server raffy who was very polite & even gave us another bowl of chips. Price is OK. Well definitely come back & recommend to family & friends.
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Andrew Giuliani
Enjoyed this restaurant very much. I am Celiac and they have a dedicated Gluten free menu. Ate at the bar. Staff was well trained in gluten allergy awareness. Margaritas had great flavor/balance. Salsa had great flavor and pep to it. Guacamole could use a bit more pep but overall nice flavor. They have 2 happy hours. Second one is Monday - Thursday 9 pm to 11.
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Blake Humphrey
Food was barely over room temp but tasted good. They werent that busy so Im sure they must have been short staffed. Good margaritas and decent service. Overall better than cooking yourself but nothing is crave or rush out to eat. Perhaps it was the taco special that was the issue. Churn and burn? Also the bus boy seemed as he wiped a table and left it dirty.
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Alicia W
The food was awful! I ordered steak fajitas and it was the worst steak Ive ever had; the bell peppers and onions were raw instead of sauteed, and the food severely upset my stomach. Lets just say I was in and out of the bathroom for the rest of my work day and the entire evening. Never again! Avoid this place like the plague. Youve been warned!
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A Private User
I ordered the vegetarian quesadilla. When I was cutting it open, there was a big piece of MEAT in it! What was it doing in there???? I sure complained. The manager on duty told us that the quesadillas are pre-made from somewhere (not made in the restaurant) and acted surprised that it was in there. I sure WONT be eating here anytime soon.
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evelyn sance
Best tacos Ive ever eaten, and the largest ! Little pricey somewhat on the beers, but I liked the service, and the atmosphere along with the food... they also have specials.... go check out those large tacos for yourself... also get FREE chips and some of the best salsa ive eaten there.....GREAT FOOD !
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Greg Wright
Great food! not the greatest portions for the price. The steak fajitas had servings that would not fill a 6 year old lol. I ordered over 75 dollars just to feed 3 adults and 1 toddler without any alcoholic drinks. We are all under 170lbs. Nice people but if your on a budget I wouldnt recommend it lol
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Vitalis Stoloka
Came with my wife . Ordered pitcher of Sangria . We were told that by Illinois Naperville law we cant sell pitcher its not legal . Selling only by glass. All menu full of pitchers, the other bars near by selling pitchers . This is bulsh....t . No explanation given . Will never come back
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Neelabh Pathak
Nice Ambience. Decent Food. Not too expensive.i experienced Slow Service and seemed mismanaged.They even bungled my check and had to wait 20 min to get it corrected. Though manager was very nice and took off one beverage for the trouble. Ill try again hoping for better service.
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Heather Mueller
i ordered take out and the staff was nice but the food was gross. I took a couple bites and something tasted like it has gone bad, i ended up throwing it away because I didnt want to get sick but still ended up with diarrhea for several days. Will never go back.
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Roz-Linn Finn
My family orders On The Border for an easy dinner at home. The staff is always excellent and orders are perfect with all the extras included. The online ordering system can be a bit tedious. I would recommend calling in your order if you are getting it to go.
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shadow moon
I left thos place sad. The food does not give me joy like ohter mexican restaurants. The food is bearly mexican. No wonder there is only not mexican people when I came there. Would not recommend to a mexican food lover. Who puts bbq in a meat taco.
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Chuck Swing
This isnt good mexican food its food service food you can get tastier more authentic mexican fare at Chipotle. Im shocked On The Border is still in the Chicago area the one out south near River Oaks Mall closed its doors over 10 years ago.
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A Private User
Every time I go into my neighborhood On the Border the food is fantastic! Quick, hot and full of flavor! I would recommend this Mexican restaurant to any of my friends! Oh... and 2 People can go there for under 20 bucks!!! Just try it!
