Real Time Sports
| Address: | 1120 W Devon Ave, Elk Grove Village, IL 60007, USA |
| Phone: | +1 847-534-5000 |
| Site: | realtimesportsbar.com |
| Rating: | 3.8 |
| Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–2AM 11AM–3AM 11AM–11PM |
Location
Photos 100
Reviews 10
A
A Private User
This is the worst establishment I have ever been to!!! Me and some friends decided to go here for the Hawks Stanley Cup Finals. I called ahead to reserve a table. They told me that they would not because people did not show up and they lost business. Now, fast forward to the Bears Packers NFC Championship game. Me and my wife show up 2 hours early. We found a table near the big screen with no chairs we asked the staff for some chairs and they grabbed the manager. He stated that he would leave it up to the crowd on who gets the chairs. We looked for seats and found to my disbelief that most of the tables were reserved. This was a complete 180 from the Hawks game a few months back. We still found a table with chairs away from the big screen. Just after the first quarter, there was a raffle for a jersey. They stated that the raffle would take place at half time. Half time passed and still no raffle. After the game we asked the waitress when the raffle would take place. She stated that it took place already. The manger then came to our table again. I told him we did not here the numbers raffled off. He stated that they were and that was it. I told him that we never heard it. He proceeded to tell me I had two seconds to calm down. I then became irate. I told this so called manager that I was not irate but upset at the whole experience. He did not care at all and said better luck next time. This would not fly at my place of work. And I would be severely reprimanded for such attitude. I hope they wise up and find a better replacement. A manager that will follow the rule that the customer is always right. I am usually a very calm person and would usually be very understanding. If I could give zero stars, I would.
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DaNumber1Mami DaNumber1Mami
I have no words for how awful the service was. And if you stay in the hotel next door, use their coupon. It gives a better discount than that of the use of your room card. I waited a good hour for someone to take my order. What I thought was supposed to be a kids meal turned out to be a scam. They made my son a pan pizza alright and didnt bother to say that they were charging me for a pizza twice the size and that it was no longer a kids meal. The manager BEN scammed me. If someone says, it is my first time here and I have a special needs kid who wants his food a certain way, you should tell them off the bat that you can do something but, it will cost 20,00 instead of 5.95. His response in the end, " Well, she should have just known! " Wow! So, now, I will share my awful experience all over the internet.
RI
Richard Hall
Horrible experience...2 nights consecutive! It takes entirely too long to receive food orders. Tonight,ordered the quesedillas for an appetizer,which was very good,then I ordered the chicken & ribs. My employees ordered the t-bone,and the other fish & chips. My ribs were over cooked to the hilt,and dry as can be. The chicken was like eating leather. The t-bone was as hard as a bone,and the fish was half burnt. All potatoes were burnt,and dry. Returned the chicken & ribs after eating two bites of chicken,and 3 ribs,yet the manager only took $5 off my tab. Not good customer service at all by only reducing a $95.00 tab by $5.00. Must admit that we had the clam chowder,and it was very good. Overall,this night,along with a bad night before leaves three rather unsatisfied customers.
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John Smith
Food is decent. Like most other people say, the service is pretty bad. Only reason I go is because I can walk there in 5 minutes. Ive been there at least 20 times, and maybe had 1 good day of service. The waitresses are almost always new there and are extremely slow, as well as the ones that have been there for a while. The bartenders are pretty good, though. My most recent visit there to pick-up food was not good, the girl behind the front counter was texting on her phone for a good minute or 2 before I had to say something to make my presence known. Rediculous. Once again, I go for the food, its not bad at all. Pizza is great, too. Prices are pretty high, but it is a bar. Drink specials are reasonable.
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Stephanie Geist
Customer service was awful, it took about a good 2 full hours to get our food for a VERY SMALL order. Me and my family left and they didnt even apologize. However, food was amazing, but you cant enjoy the food when the customer service is bad. We took food for takeout because my uncle had to go to work. They gave us the food, LAST MINUTE when we literally opened the door to walk out. Were most likely never coming here again. Dont waste your money on this place//all you get in return is disappointment. And its not even to say that there were lots of orders coming in. WE WERE THE ONLY ONES THERE. AND WHEN WE GOT THE FOOD IT WAS COLD. Our waitress name was Nicole.
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Julian Honeycutt
I am here from out of town and this place is close to where I am staying. I do not recommend this establishment purely from the stand point of customer service. Their servers act as if they didnt want to serve me and my co-workers. Yesterday a waiter remembered me from earlier vists and the first thing out of his mouth without me placing an order or giving me a menu was "Are you taking this to go?"....The funny thing is I still gave a tip to be honest with you. I later arrived to pick up my order because I refused to eat there..He brings me my food no bag, no condiments, no napkins, etc. Just a Styrofoam food container.
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Jeff Krantz
Clean, Great food, great drinks, priced right. Great (personal) employees,. Great amount of all sports monitors. (And one extremely large screen). Excellent sectional dining ,bar, private party,and outside areas. Pool table,some top quality games, (no gambling). Multiple lavatories. Something for everyone food wise and entertainment wise. With now some live entertainment. Undoubtedly the best lunch,dinner,beer,shot,martini selection establishment in Elk grove vil. Il. Enjoy a night out here...
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Nahomi Mainor
I had a fantastic evening last weekend! First, I went to Hitz boxing at the Belvedere. Than our group had amazing food at Real Time Sports. Everything was so fresh and delicious. Our food came out fast and hot. Great job kitchen staff! The wings were huge, tasty and perfectly seasoned. Liz was our server and she gave us FREE popcorn and was very accommodating. I cant wait to go back for another wonderful meal. Real Time you always provide fast service and a great dinner.
RI
Richard Menzia
Our family are regulars here, kid friendly (as long as there is not some big event going on) with big comfy booths, great beer selection for the parents and easy on the wallet, if you stick to the specials. Also, according to our kids they have the fastest and most reliable WiFi.the individual nachos are big and only $6 if you dont get with meat (you still get chilie and tons of other toppings). Ask about daily drink and meal specials.
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Chris McGrath
Came here for lunch with some co-workers. I ordered a half-pound burger stuffed with bacon and cheddar, even bigger than I thought and really packed full of those ingredients. Very delicious and some tasty, fresh potato chips went with it. The Wednesday special of loaded nachos were a hit with a number of my friends, I may try those next. Will definitely be back!
