DQ Grill & Chill Restaurant
| Address: | 1 Collinsport Dr, Collinsville, IL 62234, USA |
| Phone: | +1 618-345-3633 |
| Site: | dairyqueen.com |
| Rating: | 3.8 |
Location
Photos 33
Reviews 22
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Theresa Antoff
Sweet server and made our blizzards perfect but at 8:45pn 7/24/17 we walked in and it smelled like a sewer. All serving counters and floor was an "over mess" with hot dogs fallen all under the food service window behind the counter. Not one person trying to clean for service. It really made us question the cleanliness of the ice cream machines it comes out of too. I would have never known this just driving thru and not walking in.
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Sarah Harding
It would be a great place if the whole staff wasnt a bunch of just-turned-16 year old girls standing around doing nothing except messing up my order. UPDATE: Didnt go back since I last posted this. Took a chance and went today, and once again, my order was messed up by such a rude staff! This girl repeated my order and it sounded fine, but I was very wrong. Will NOT be returning.
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Rachel Kelly
Almost every time Im here my order is messed up. They forget onions, add ranch when I asked for something plain, or give me a burger thats room temp, which is gross. I love DQ, but I dont go to this one anymore, the service is not even average.
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Blake Blackard
Just got a 6 piece chicken strip meal. They gave me a 4 piece that was equal to about 2 1/2 piece meal two of the strips were smaller than my pinky finger. Update: they gave me a new chicken strip basket
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Amber Schaal
The employees are friendly but one of the female managers is absolutely terrible at talking to customers. She is rude and disrespectful, and the reason i wont shop at this DQ anymore.
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Jeffrey K
Restaurant is nice. Parking lot is small. Would be hard to get a travel trailer parked easily. Fast service. Always satisfied. Kayleen was fantastic help. We will be back.
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DANIELLE BLACKARD
Good food, the workers put the ice cream in with my hot food and caused it to melt and we watched the manager be extremely disrespectful to her employees.
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jonny Taylor
They need to learn how to talk to a customer I will not be back there and will not recommend any one to go there !!!!!
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Charity Young
Well this says its 24 hrs today. But the drive threw lady says nope been closed since 1030. So. Whats the truth?
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bbc Morris
Fast and very friendly service. Chicken strips meals were very satisfying, and the chili cheese fries were Yum!
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A Private User
Clean, fast, fun. I like the music at the tables (volume control is a little sensitive though.)
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Lisa Hathaway
Restrooms were absolutely disgusting. If you need a bathroom, I would go next door instead.
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J Romero
Clean DQ, good customer service. If your in the mood for a blizzard swing on by.
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Matthew Gillenwater
Very clean with a friendly staff. Also DQ surprisingly has a good variety of food
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Jonathan Emert
Of course good ice cream...but they secretly have really good food
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William Barrett
Faat and good
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Chad Adams
They have more Blizzard flavors than Caseyville DQ.
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Brad Coons
Always super quick, and accurate with your order!
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clyde nobles
Kids like the food and ice cream
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Dwayne Estes
Hot meal and clean restaurant..
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shelley greenwood
We LOVE our Collinsville DQ!!!
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Lynn Bieser
Pretzels are sooo good
