Address: | 1039 W Belmont Ave, Chicago, IL 60657, USA |
Phone: | +1 773-929-7955 |
Site: | mitierramexicana.net |
Rating: | 3.1 |
Working: | Closed 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
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Lala Hernandez
Visitamos este restaurante el sábado 5/7/2016.. La espera fue de una hora que no me molesto para nada. Llegamos a las 6:45 y nos sentaron a la hora. Ordenamos la comida que no fue mucha un aperitivo, una parrillada de carne para dos, un coctel de camarón, y una jara de margaritas. La margarita no llego hasta 30 minutos a la hora la comida no había llegado. Nuestro mesero nunca regreso. Le pregunte a un manager que checara la orden y salió con el aperitivo todo frío el coctel equivocado y la parrillada sin pico de gallo ni arroz ni vegetales. Nos dijo que se les acabo el arroz! Decidí irme porque no ofrecieron traer el coctel correcto. El mesero y un manager se estaban mirando como tontos a cada uno de no saber como corregir esta situacion. mas de una hora y media de espera por la comida. Llegue a las 6;45 y sali a las 8:45 con nada. Y yo no fui la unica en quejarme mucha gente se estaba quejando por el mal servicio y tanta espera.
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Matthew Jenkins
I went to this restaurant for a friends birthday dinner this evening and after we were seated it took them 20 minutes to even come by and we had to ask for service. Once the server came by Julio and told my friend he has 5 tables and will be there when he can. Took another 10 minutes for him to come over with our drinks. We finally got our drinks after being there for 30 minutes and put our food order in and when our food came it was terrible. The rice was evidently from a box and the refried beans from a can. Worse off when we approached management to tell them about their service they basically said "yeah were understaffed" and left it at that. I would not recommend the food or this restaurant to anyone terrible experience and they do not care about their customer satisfaction. I wish I could say this was an isolated incident only for my party but reading all the posts its a common denominator that the service is extremely slow and this service is poor. If you read your customer reviews over the last year nobody gave you more than two stars and you should focus on fixing your internal issues and Stefan your restaurant appropriately to meet your customers needs.
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Brian Truslow
My wife and I were looking for Mexican Restaurant near the Wit Theater. I have been to Que Rico before and enjoyed it, but my wife informed me Mayor Emanuel had said this was on is top ten list. So we decided to try it. The decor is typical the atmosphere was quite loud which is fine if you dont mind shouting. The salsa was very good. The chips were average. The service was great when it came to the chips and salsa. We were never without. The margaritas were your average cheap tequila and store bought mix in a plastic mug. The prices were average for Chicago. The food was below average. My wife said the fish tacos were the worst she has ever had. I ordered the mini grill with a variety of meats. It was NOT worth the $17.00. The food service was a little slow and we finally had to ask the manager to bring us our check. If this is what the mayor is highlighting as must eats in Chicago I would question his other top ten. We wont be back. I would recommend Que Rico as an alternative.
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Guenda Castro
Honestly, coming here for mothers day was a horrible decision. If I could give it negative stars I would...after being seated we had to wait over 20 minutes just for the waiter to ask us for our drink order. When my waters finally arrived I found chips floating with my ice. The food is way overpriced and not at all a good quality. The meat is chewy with 60% fat and and 20% bone. The pork chops were so hard I couldnt cut it! We also paid the extra $10+ for shrimp and only received 4 shrimp soaked in garlic, they were not worth it. The service was horrible, we couldnt get their attention and they forgot to give us enough silverware for our table. Oh and my favorite part...we ordered guacamole as an appetizer...over half the bowl was filled with lettuce and only the top had guacamole. How ridiculous! They take the tip out themselves which came out more than $40. Im never going back and I recommend you just go to a different restaurant.
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Jonathan Santos
This place simple "SUCKS" the only good experience was that the server opened the door for my wife thats in a wheelchair. After that they took a long time just to get our order and it took them more than 30mins just to come out. In reality we never saw it because we walked out. Never had before but never had to wait more than 30 mins when we were the only table in the restaurant. I would love for the manager to contact me but of course when we left the server said it was already coming out but it was ok that we were leaving. You can see he didnt even care that we were leaving.
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Heather Fang
if i could give them zero i would. i understand that we came in as a large group, but they didnt need to treat us with such disrespect. everything the menu said our meals were going to come with did NOT. the portions were tiny. they gave us a menu that was one page and the other night they gave us a 3- page menu. and they completely overcharged us and refused to split our check. what if some of the people didnt have cash? how did they expect us to pay for it? this place was ridiculous. margs were good tho
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Reynel salgado
Do not go here expecting a huge festive Mexican restaurant. Their menu is only one page with no fountain drink options and the menu doesnt have no pictures of food whatsoever. They serve you hot beer and drinks claiming that its cold enough. They serve raw and uncooked meat and food. They have an empty restaurant and still drag to attend tables it took almost 30 mins just so the waiter can come out nd say if were ready on an empty Friday night. This place is a joke dont come here!
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A Private User
We stopped there, following a friends recommendation. Delightful experience. The staff is highly professional and very friendly, the food good and the atmosphere incredible. People are going there to have a taste of home (Mexico) and a good time. You can eat, drink and dance. Yet it is a very family oriented place. So, forget you are in Chicago - or in the USA - for the night and dive into something different. You will not regret it!
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Jorene Ooi
The food quality is low. I got the veggie tamales and fried ice cream. Neither stood out to me. I actually struggled to finish my food, because it was that unappetizing. In my opinion, there are better Mexican places around. While I didnt get any drinks, I think Mi Tierra could be a good place to grab some drinks, as they have some enticing drink specials.
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Paulette klarin
I had the Chicken Enchilada Suizas & thought they were very good on Thurs. June 18, 2015 afternoon. I dont drink so cant speak for the margaritas. Service was fine, no problem. Some restaurants overcharge but I thought the price was fair. I wish I could speak to someone about the ingredients in the enchiladas (private question).
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A Private User
the food is good but there is no way you are getting a parking spot near the restaurant. the eating tables are so small you can barely eat . and if you have family forget it the place is so small that you are going to feel the back of the person next to you and people screaming so loud you are not going to be able to eat in peace