Address: | 126 GA-61, Villa Rica, GA 30180, USA |
Phone: | +1 770-459-2611 |
Site: | kfc.com |
Rating: | 2.6 |
Working: | 10:30AM–12AM 10:30AM–12AM 10:30AM–12AM 10:30AM–12AM 10:30AM–1AM 10:30AM–1AM 10:30AM–12AM |
TH
Thomas Harning
Friendly cashier, ok food, bad upkeep. Food: The food from the Taco Bell side of the restaurant was prepared ok (distribution of ingredients in item was a little unbalanced, not as bad as some restaurants). The fried chicken from the KFC was dry and to chew as if sitting cooked too long. The mashed potatoes and biscuit were good. Speed: The preparation of food seemed particularly slow considering how the place was only moderately busy. There didnt seem to be any sense of urgency in getting everything done. Restaurant Inside/Upkeep: The trash cans were all full, resulting in some trash left on tables. The tables without trash, were nearly all unwashed, with bits of old food stuck on them. The mens restroom had a broken hand dryer casing leaving exposed electronics and mechanisms. This is quite a safety hazard for children. There was no soap or toilet paper. There WAS sanitiser, but that is certainly not a suitable replacement for soap for customers OR employees.
DA
Darin Moser
I wouldnt even give this place 1 star. This is KFC and Taco Bell together in 1 store. Yesterday the wife wanted KFC, so I went to get a family extra crispy meal. Went through the drive through and waited 40 minutes in the line with maybe 4 or t cars in front of me. Get to the window only to be told they had no crispy chicken. I declined the order out of disgust in waiting so long to be told they didnt have what I ordered. Came home with nothing. Today, I went back for Taco Bell and went inside this time. Ordered food after waiting 10 minutes with 1 peraon in front of me. I ordered a chalupa meal and a 5 dollar box deal. After waiting 30 minutes I went to the counter to refund and leave. This is when the little boy from the prep station walked up and handed me the food with an atitude. I was beyond pissed off and I will never go back. 2 strikes is enough for me!
CA
Casey Hannah
Some of yall need to also understand the service is slow yeah but let me see some of the teens that put in there are lazy as hell bc my wife went in for a open interview and the manager had 15 people coming for it only 4 showed up and everyone of them was hired on the spot but when it came time to work only 2 came in the other 2 didnt show up now my wife is working there going on her 3rd day so some of yall need to stop griping so much and act like adults its hard when you got 30 people that will pile in all at ounce it makes it hard on the staff
MA
Marie Dampier
If you dont mind standing in the puddles that run the length of the counter, come on in! This is a place that doesnt respond to complaints about the dangers of falling. No matter what manager or employee I mention this to...most they say is, "yeah, we know" : ( Ive even asked if they could put one of their doormats over the water...But never fear, there are at least 7 wet floor signs in the way, so guess were safe.
J
J Rich
If you want good chicken go down the road to Big Chic or even Bojangles. I only go there because my kid likes it. The people are nice. But God awful slow sat in drive thru for 25 freaking minutes one time. This is your warning that your order has a high chance of being wrong in some shape, form, or fashion. You have been warned. This place sucks. They should tear it down a build a KFC and a separate taco bell.
KY
Kyra Rockhill
Experience with them has sucked so many times! Recently ordered thru drive-thru which was my first mistake. Order the 10pc Chicken Share, and they were old and grey. Also tiny, literally the size of my pinky finger. Good news is it only took them 20 minutes to serve me old chicken... LOL. I called back and ole Tuwanna was short with me, no clue why. Crappy service and wow is that food old.
FR
FRED FLINSTONE
Update Sept 2016: They close earlier than on their door says. The rest of the story is that you have to wait for the simplest order. They run out of chicken. They like to waste your time. Talk about it with someone and was told the same experience. Better go to Popeyes is faster. Two stars bc the food is good.
LE
leslie shook
They are not even worth 1 Star! By far the worst service and food in Villa Rica besides Krystals. Extremely RUDE staff and management who could care less about servicing the customer. If you want SLOW service and food thats dropped on the floor and still given to the customer, this is the place for you!
MI
michelle love
the mangers are kind of rude there, not sure what goes on.. probably wouldnt wanna know. theres always one person runing the drive it seems like and you can try to go inside but, theres 20 million people in line and just one person ruining the inside counter packing chicken and doing it all it seems
GI
Gil McDougal
The management has got to improve here. They literally do not care if you eat here or not, and it seems they rather you didnt. Service is bad and slow. Food is generally acceptable, but by the time you get your order you are ao frustrated its difficult to enjoy.
KO
Kottyn Campbell
Food good service good manager not good poor customer service the floor was very slippery even tho it wasnt wet several ppl almost fell including myself and the manager didnt take 30 seconds to speak to me so I never had a chance to let her know
AM
Amanda Martin
The wait is ALWAYS WAY TOO LONG!! I understand that there are two restaurants in one, but there should be more workers then. I LOVE eating Taco Bell and KFC, BUT I HATE GOING TO THIS ONE!!!!!!!!!!!!!!!! Food is usually pretty ok though!
MI
misty boggs
This is a kfc/taco bell in one so if theres that one person in your family who just cant seem to ever agree on the place to eat well here you go . Good food friendly staff and clean accommodations, also handicap access right up front
A
A Private User
Waited 17 min. to place order. Told I had to wait 15 min. for chicken to cook. After 17 min. told I had to wait additional 3 min. for corn to cook. After waiting for 15 more min. I ask for a refund and left....
SE
Sean Trantham
The workers there are EXTREMELY friendly. I always look forward to going in and seeing them. The service is not the fastest and the floors could be a lot less sticky. Food is great though.
A
A Private User
this place sucks! very slooooooooooooow . seems like to me no one cares. I like tacos and chicken but you can almost drive to Douglasville and eat and come back in the same amount of time.
MA
Matthew Momtahan
The drive thru line regularly wraps around the building. Service is inexplicably slow and has been for years regardless of the numerous times their sign has read "new management."
NA
Nancy Back
Daytime manager at 3:15 pm on 1-12-17 not friendly at all. Not clean, sticky floor, inspection rating is only 95. Very slow service inside and drive-through
BO
Bobby Shope
This is one of the worst Taco Bell KFCs I have ever ate at bad service rude employees all around awful place would not recommend my dog to eat here
JE
Jennifer Walker
Food was cold and not right last time I went. Time before took forever for three tacos, visit before that they were out of soft taco shells...
AN
Angie Hightower
Place was dirty and it took a while to get the food. Order wasnt correct and had to eat with no plates. Ate on napkins. Chicken wasnt good.