Ranchero Mexican Restaurant
| Address: | 901 GA-138, Stockbridge, GA 30281, USA |
| Phone: | +1 770-507-9970 |
| Rating: | 3.9 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM |
Location
Photos 100
Reviews 17
AD
Addie Taylor
This restaurant has the absolute WORST service of any restaurant I have visited. When we arrive we were quickly pointed to our seat. The waiter did not even bother to walk us to the table. We decided to order water for the table in addition to our drinks. I was the only person who only ordered water. 10 minutes passed...no water. When they brought out the chips, I asked again for my drink, and he said ok. 15 minutes later, we had already asked 2 other waiters for a water for me...nothing. Finally, my waiter (with the glasses) came back and I again, asked for water. He was like yeah yeah Im bringing them. I said but I dont have a drink. His response was, "Im busy." I stop him right there and said I need my drink now as I am the only person without a drink. He looked like he was taken aback and apologized and then went to get my water, after 30 minutes. Very unprofessional establishment. The food was good, especially the rice, but good food does not outweigh terrible service. Especially when there are other options in the city. Will not be returning. Ever.
AQ
Aquarian Thoughts
Worst customer service EVER. Never will return. Ordered food for take-out for a large party of 8, drove 20 minutes there and the entire staff was confused upon my arrival. Supposedly they never received my order. Showed them my cell phone and the 10 minute conversation I held with them and they denied the phone number was theirs. So i called the number in front of them and the foolish host tried to hang up the phone in front of me like I wouldnt notice. Beyond unprofessional and dishonest (and had sticky floors and counters!). Needless to say I wont be returning. Went right down the road to another Mexican establishment and to my surprise a more extensive menu.
KA
Kasondra Calloway
Ive been going here since relocating here from CT. On Yesterday I went to have lunch as I do often. When I was done I asked for check, The waiter gave me my bill, I gave him my Debit card with the check. After 10 minutes goes by I asked for my card. The waiter Demitrie insisted that I did not give him my card and stated in front of the entire establishment that I was crazy because I didnt pay. After 15 minutes of going back and forth with him and demanding my card. He comes back and I have your card at the register. HE DIDNT APOLOGIZE FOR THE EMBARRASSING/ HUMILIATING BEHAVIOR TOWARDS ME. I WILL NEVER GO HERE EVER. THEY ARE RACIST PIGS!!!!!
JO
Jon Smitherman
Been here twice. First time server took forever to take our order and when he finally showed up he walked away to talk to someone before we could give him the order. Showed back up 15 mins later. Rarely checked on us and when we had a accident with a spill, was nowhere to be seen. The 2nd time waited to be seated for 15 minutes and found out the people before us have been waiting for 30 mins. The party before them gave up after almost an hour. The food is decent but there are way too many options for Mexican food in the area to put up with this bad service.
DI
dianna hicks
The food is decent and the drinks make me keep coming back for the last 5 yrs......however...The service is horrible..the waiters (almost all of them) are moving so fast that they do do not listen to what you are asking for and 9 out of 10 your order will be wrong ....then they look at you like oh well its what you got...and thats why they get 2 stars ..oh and the MGR doesnt listen either....if you order frozen its on the rocks..if you order burrito you get a taco, want chicken you get beef...
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Larry Starke Jr
The food is excellent and if youre not a meat eater ask for the vegetable chimichanga (its not on the menu). It was way better than expected. The service was poor. No one is available to seat you yet theres a sign asking you to wait to be seated. Chips and salsa come immediately but you have to flag down the waiter and they dont check on you. If Service was better theyd get a 4th star. Go for the food and fresh cold beer.
AL
Alex Maddox
They need to hire more staff. I literally couldve walked out and nobody notice, thats how much attention our server gave us. There were people all over the Resturant raising their hands trying to get the attention of a server. Never once did they come back to ask if I wanted a refill. When I finally got someones attention I had already eaten as was waiting 20 minutes before someone came.
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Lisa McCleskey
Small, cozy, clean family restaurant. My very discerning friend treated me to chimichangas which were rolled and delicious. Even the beans were very flavorful. They make everything there including the blended salsa (yum) and accommodated a special request with a smile. Such friendly service is a treat. Per my friend, it has been consistently delicious for years.
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Nisha Jennings
The food was decent but the service was bad. The waiter got my order wrong and never came back to service our table. We ask 2 other employees for help with correcting the order. The help nor the correct food ever came. We didnt get refills on drinks, chips, or salsa. And, the waiter had the nerve to ask for a tip.....Never going back!!!
JA
Jason Morris
The chicken and shrimp fajitas tasted good, but we ordered quesadilas. The manager even argued that I didnt order quesadilas, though my wife and two daughter clearly heard me say quesadilas and I pointed to them on the menu. The pork tips didnt taste like anything but just pulled pork, as well.
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BrittanyxBoo420 x
I love this place!!!! Ive been coming here since was around 5. BEST Mexican restaurant in Stockbridge hands down. Amazing seasoned food, great margaritas,cheap prices, good chips and salsa. The waiters are great too :) always cracking jokes, and making you feel welcome. Love this place!
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Simply Clean
Almost broke my tooth on something hard in my burrito and they didnt even take my food off tried to tell me it was a bone smh .. ok , Ive had better ... this will be my last time here la parilla is much better .. guess this is what I get for trying something different...
MC
Mckenzie Garber
This restaurant allowed a fraudulent charge to go through even when I called them with enough time to cancel the charge. They are clearly more concerned with getting their stolen $40 than treating people with respect. I would not trust my money or stomach with these hacks.
SO
sonyapeaks
More like 4.5 stars. Service is good...mostly male but responsive and quick. This is a more authentic Mexican restaurant with lots ots of menu choices. We have been here a few times and the food is good in fact the last time my flautas were excellent. Drinks are okay.
JA
jay J
It use to be my favorite spot until today..THERE WAS A DEAD ROACH IN MY TEXAS DRINK AND THEY SAID IT MUST OF CAME FROM THE ICE!!! Disgusting!!!!!!!!!!!!!!!!! -5 star...... then he aka the waiter told me the owner lives in Mexico when I asked to speak to him ......
DI
Diamond Smith
The food was delicious but the to go service sucks. I waited an hour for a shrimp nachos fajita that i placed an order for over the phone. I asked several people if there was someone that could check on my order and didnt get any replies until I got my food.
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A Private User
Great food, its been my favorite mexican restaurant for years, even through changing to the stockbridge location instead of fayetteville. Great food, strong drinks (a good thing!), and the friendliest wait staff of any restaurant Ive ever been to.
