Burger King
| Address: | 2807 Panola Rd, Lithonia, GA 30058, USA |
| Phone: | +1 470-545-0417 |
| Site: | bk.com |
| Rating: | 2.9 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 100
Reviews 30
TA
Tacara Combs
Horrible experience. Young girl in drivethru argued and got smart with my husband because they were out of BBQ sauce and we asked her what other sauses u have? she didnt want to tell us, she said " all the others" what is all the others mam? We asked her politely she gave us a attitude we asked to speak to management the young girl in drivethru was getting smart with her manager right in front of everyone. Wow I was shocked like what is going on here. Manager said "Im sorry about that" and walked away. (Seems like she was scared of the disrespectful young employee)Didnt say anything to her employee while she still yelling in back or Ill handle the situation she did and said nothing. I asked her for that employee name she said "just say Dae Dae! (The corporate) "lady will already know who u refering about!" told her wow I will be calling corporate about this incident on both of them. I had my kids with me it was a embarrasment. Didnt even eat my food at all went somewhere else.
A
A Private User
This place gets NO stars from me. Sadly, I am not left with the option so by default they get one meaningless star. This particular location does no justice to Burger Kings new breakfast menu campaign. The coffee tasted like it was there from yesterday and reheated. Ive tasted reheated coffe before. It was horrifying that they would serve this. My chicken biscuit was old and hard. The biscuit fell apart when I opened the wrapper! No joke! In fact, the only joke is the service I received in this joint. The cashier was, for lack of a better term, ignorant. Straight up and down. She was speaking English and I didnt understand her. Duckrey Enterprises ( or whomever owns this establishment now) needs to step in and handle this Burger King location. Its a sham and they are stealing peoples money.
WE
Webster Userer
Edit on 7/15/16. nothing has changed.....this restaurant is highly prejudiced against whites. this has been going on for more than a decade that i know of. they hire gang punks who treat all whites with contempt. they make you wait longer for your food, the mess up the food. and if you dare to complain about anything, they gang up and argue with you. i have complained before but BK does not care about equality or diversity. apparently the managers are gang hoodlums too. do not go there!!! In fact, avoid this exit completely, it is ghetto and dangerous at night.
AN
Angela Renae
This is literally the slowest Burger King Ive ever been to . Ive been to the drive thru twice with 20+ minute waits for my food . Today I came inside thinking maybe itd be faster , NOT . They also do not have any of the drinks in the machines stocked except for Coke & Water , so I paid for a drink I couldnt even get . Last , the manager (Lakeisha) is so rude I didnt want to ask her for ANYTHING and she is currently exchanging words with the lady working the counter , in front of a lobby full of customers ! Like , what is going on for real ?!
CH
Chris Taylor
i went too this location last night to enjoy two whopper meals but it didnt work out like that i gave the lady my money she snatched it.. out of my hand then i seen throw my food.. across counter then she started cursing and this is the manager Im talking about not employee then i asked to speak to manager and she threw a full drink in me and my wifes face worst service ever be ready to deal with these attitudes at this location its full of low class hoodlums they will never be nothing in life but some bk WORKERS!!!
TI
titus161
They take FOREVER to get your food ready, despite all the employees in the back. Youve got a line of people waiting. Couple was waiting 25-30 minutes for 5 burgers and a few onion rings; kids were getting fussy. The employees are rude and dont even apologize for the wait. Just give you your food and send you on your way. No "Have a good day" either. Hate this place.
PA
Patrick Jasper
This was by far the absolute worst Burger King Ive ever been to. We had to repeat our order 4 times and then wait 20 minutes for it to be ready. No apology was offered for the wait, and the staff was completely inept and lacked any customer service abilities whatsoever.
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J Doe
Dont bother going to this location after 10pm. You wait in a ridiculous long line in drive through only to come out with cold food. I will NEVER go here again. That is why THE COOKOUT is taking all of their customers. HOT FOOD FAST and Cheaper.
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Shanice Smith
I sat in the drive thru for twenty mins only to get served cold food. This is just horrible and then I called to complain several times and no answer I will be calling the district manager and someone needs to fix this mess......
AN
Andrew Obinwanne
Dont waste time on this establishment. Where customer service ducks and the food is not fresh. They are a neighborhood burger King and Ill travel 10 miles to another burger King instead of this place.
CH
Chris Bell
I love this burger kings i ordered my food in the drive thru and the order taker was friendly nd the cashier was to then the foos was fresh when i got it they really made me feel welcomed..
AL
Albert Lawrence
Its 8:30 AM on a Monday and the inside is closed. No signs in the window. Employees working the drive thru only. No communication whats so ever. They really need a 0 rating.
DA
Dale Moore
Reminded me why I quit bk for breakfast. This was exceptionally bad as im quite sure my sandwich is at minimum a day old. Mmmm. Doesnt look a thing like the menu.
MA
mario ponder
Good customer service is nonexistent at this location. I love Burger King but I cant deal with the rude cashiers that work here. Take your money elsewhere
TE
Tenecia Richardson
How u run out of fries?? Im talking about none in the building at all.... Then they were forgetting people orders and having to refund money smh
AN
Angie M
Nearly 15 minutes for a sweet tea. Had to call the manager from my cell while still in the lobby because nobody would help. Worse treatment ever
NI
Nicole Gamble
The wait time here is just ridiculous. 20 minutes plus in the drive thru I am sure they lose a business just based off that.
JO
Joshe Martin
They cut you off when youre ordering your food and the pay window is too high up. They always have attitudes as well
AN
Annie Mcclain
Went to Burger King with my grandson the burgers were hot fries were hot the staff was friendly the place was clean
DA
Darron Wright
Takes much too long to get food , should be less talking and standing around. Better professionalism.
IR
Ira James DuBose Sr.
To many young people taking up space that can be used for peoples that really need the work
NA
naturally free2
This burger king had fast service the food was fresh and hot. Cc service excellent!
CH
Chani Sanders
I love there whopperritos because it is good and awesome at the same time.
WI
William Wright
Great place to eat food was hot and the employees greeted me and was nice
CA
Carmen B. Lewis
The staff was friendly. The food was decent. The restaurant was clean.
NI
Nicole Seymour
They were very slow, I spent more than 15 mins in the drive thru
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robert sutton
The kids play area smells very bad. And the lighting sucks
KY
Kysha McPherson
Good service but hate that Milkshake machine Never works.
A
A Private User
Service sucked. Waited for over 40 minutes for a whopper.
KA
Kandance Grant-Barnaby
Customer service classes needed for staff and management
