Address: | 11585 Jones Bridge Rd Ste 500, Johns Creek, GA 30022, USA |
Phone: | +1 770-751-4580 |
Site: | publix.com |
Rating: | 3.9 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
PA
Patrick Cunningham
All-in-all, its a Publix. Not much to hate. However, the folks who run the deli need some help and are the reason for my poor review (except the assistant deli manager- you folks need to promote that man. His super over-the-top customer service is awesome, and I love every second of it!). Outside of that guy though, its an operational disaster. The real manager, as well as several of the female employees who work the deli counter are ice cold. There have been several occasions now where I intended to order multiple items and didnt simply because the person helping me clearly didnt want to be bothered with my patronage. The hot food bar is almost always empty, whether its lunch/dinner time or 3pm in the afternoon, and you are lucky if you catch them at a time when they actually have some wings or whatever. I frequent the hot bar/sandwich station more than I should lol, so this part is kind of a sticking point for me. Last but not least, you have an employee that works at this location by the name of Madison. Please tell Madison that back talking his managers in front of customers when asked to do something is unprofessional. Please also tell Madison that if hes going to get high at work, he really needs use eye drops. Kid walked back in from somewhere in the back a couple of weeks ago, and his eyes were so red he either had just smoked a little bud or someone hit him with some pepper spray. Im not judging, Im all for legalizing and what not, but have some pride!
JE
Jeff Lentz
Way above and beyond service! I called the store looking for a Namaste gluten free cake mix for my sons birthday the next day, and Assistant Manager Justin Mollette not only promised to call around to other Publix to find one for me, when that didnt work, he found one at a competitors store, went out and bought it, and brought it back to the store for me. Whats more, he refused to charge me anything for it. His kindness made our familys day and made my sons birthday even more special. Thanks Publix!
IN
India vs World Information dude04
My family goes to Publix once in a while. Me and my mom dont like the smell in Publix because the smell is strong and horribley disgusting because of the meat or cleaning substance, so I choose Kroger over Publix because Kroger is better. The smell makes me want to gage, throw up, and cover my mouth and nose with my shirt and jacket. The Staff is very nice and the bakery is good is 5 stars. I would appreciate it if they would find a way to reduce the horrible smell.
KA
Katie M
This is truly the best neighborhood Publix. Jeff always greets my family by name and he manages the friendliest staff of any grocery store. Mary the cashier is such a delight! A grinning cashier that looks you in the eye and really seems to care how your day is going is such a rarity these days!
TI
Tim Hibler
I waited 10 minutes to order a sandwich, when the lady finally came over to me, said she had to help another customer first. I was the only one waiting. Very unprofessional! Will never come back!
JO
Joseph Loredo
Ashli and karla in the bakery did a great job!! They did everything possible to help me with my order. I highly suggest this location to anyone. Thank you!!
RE
Renee Sloan
Tracy in seafood is so helpful. She has great customer service. The othet employees are also very nice
TO
Tony Narcisse
A smaller store but always clean and never crowded. Excellent for quick trips to grab standard items.
CH
Chris Lyles
This location usually isnt too busy. If you shop at Publix, this one is a good choice.
VI
vidya sankar
Love the deli section ..it is open late and the staff are very courteous ..
SC
Schea Kelly
Not the newest store, but its close to me and very nice customer service.
GI
gina clines
Nice staff, clean isles, easy to maneuver around the store.
MA
Maurice Smith
Always a super friendly staff and its so close to my house
ST
Steven Bae
Cashier didnt say a word at check out. Maybe she was a AI
BE
Betty Maka-Robins
Love my neighborhood publix... most friendly staff.
RO
Robert Laubscher
Fast, convenient. Had all the items I was needing.
MI
Michael Tomaka
Very friendly staff. Always go the extra mile!
KY
Kyle Zemel
Great workers and they are super funny too
EL
Ellen Keel
Excellent customer service, as always.