Lake Burrito
| Address: | 3050 Keith Bridge Rd, Cumming, GA 30041, USA |
| Phone: | +1 770-272-4235 |
| Rating: | 4.4 |
| Working: | Closed 11AM–3PM 11AM–3PM 11AM–3PM 11AM–3PM 12AM–8PM 12AM–3PM |
Location
Photos 100
Reviews 16
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Ty Davis
Ive been struggling about writing this review for a month or two because I dont want to talk bad about any place, but I think its important that people know what to expect. My wife and I love LBs food. Its really fantastic. And we were regulars until about month or two ago. And I have to say, its been a bummer waking up on a Sunday morning and not going because it is literally the only Mexican food I like. But man...customer service did us in. Unfortunately my son has an odd dairy allergy that doesnt allow him to have liquid dairy, ie milk, whipped cream, yada yada. And we ordered him the same thing every time - the pancakes with nothing on them since they come with a caramel/milk sauce and whipped cream. And a month or two ago my wife was ordering his food, thought she ordered them the way we literally have for months straight, but they came out with the full toppings. No big deal, right? We told them, and the first response was, "You will have to pay full price because you never told us that these needed to be plain." Thats probably not verbatim, but you get the point. I mean...weve ordered the exact order for months. And when my wife raised the concern with the owner, she told us that the wrong order was totally our fault. And then when my wife went to talk to her about it, the owner dug in and argued with my wife. The owner, during the conversation, even made the comment of, "I cant believe you would talk this way in front of your kids." In a conversation where my wife never cursed, raised her voice, etc. She literally just expressed that she was unhappy with the customer service. So to wrap up this long story...yes, the other reviews about the poor customer service of LB are correct. Go here long enough and youll see the service first hand. And yes, the other reviews about the great food are also correct. But to me, the bad service outweighs the good food.
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Brita Long
My friend and I met for lunch at Lake Burrito. It was our first visit. I picked it based on proximity to my new house, plus the quality of the reviews. I also read through the menu online first, so I wasnt surprised by the prices. I had the fish tacos. They were so good! My friend had the soup with chicken, plus a side of guacamole. The guacamole needed salt, but was otherwise good. She enjoyed her soup as well. I really liked the atmosphere. Its an airy space with lots of plants. My friend and I lingered over lunch, talking for about 2 hours, and no one bothered us or seemed upset that we were still there. I will be back!
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Shae Shae
I have been to lake burrito once with inspiration from hearing about it on instagram. I did soon learn that for the same price as getting burrito, 2 tacos, cheese dip, chips, guacamole, and drinks; I couldve ate a long horns or Applebees getting a steak and two sides. I have also seen negative reviews on here in which the owner has responded in a very immature and unprofessional manner and I will not be revisiting. If food quality is your motto, more importantly it should be customer service.
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Kelsey Trevor
HOLY TACOS!!! Tucked away in an inconspicuous small strip mall near GA 400, this small taco/burrito joint is rocking! We love the positive atmosphere and decor! Walk up and watch them build your order then walk away with food in hand. The ingredients looked and tasted fresh, and the folks behind the counter were friendly! DELICIOUS fish tacos & guac! Im a guac snob but I give LB 2 thumbs up!!! We will definitely be back! I want to try the nachos next + the sopa de pollo!!
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Adrienne Schuchman
Absolutely APPALLED by the shear lack of customer service. The uncouth manager is a pure example of someone who is clearly new to the restaurant industry..or any industry involving service to the public based on his loutish response to a reviewer below. Accusing a guest of creating "alternative facts" and being unaware of what high quality food is deplorable and blatantly disrespectful. Do yourself and your wallet a favor and go somewhere else.
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Pascale Chambers
Family run business with excellent food and friendly sevice. My favorite is the Burrito bowl with stewed chicken. I had the fish tacos for a change the other day and they were the best I ever had. I also like the fact that the family is eco-conscious and do what they can to support the enviroment, from using paper cups to compostable to go containers. Way to go Lake Burrito!
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Brooke Benton
My burrito was mainly rice and beans. Hardly any chicken. Might as well go to a sit down Mexican restaurant. There was no ac and I didnt find the service to be very friendly. When i was leaving i saw the staff spraying windex on the glass where the food was!!! Couldnt they wait until closing hours to clean the glass thats in front of where the food that sits?? Yuck!
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PK Graff
Update: The breakfast selection is delightful! We finally had a chance to get in and were we impressed, price was a little step but the food was amazing!!! Friendly service and fresh ingredients. You do pay a little more over the competition but I believe it to be worth the money. Guac is tasty but chips can be hit or miss. Chicken and steak are top notch!!!
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Bradley Wyle
This place has the best steak for their burritos. They use local farm market produce. They are very generous with the amount of meat used. They are trying hard to be eco friendly, like paper straws & bowels. I give them an A- at the moment, all they need now is their liquor license. They are much better than the chain burrito place a block away.
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Shelbie H
This was my first time at Lake Burrito and I was excited to try it (considering I have heard good things).The food is fine... just fine. When I got to the register and saw my total for a burrito and guac I was surprised. I voiced my concern over the high prices and I was informed that "this isnt the dollar menu". Wont be back
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barry glasco
Great we finally have a good breakfast place out here on the lake. The food is great the people are great. BAD NEWS they open for breakfast when ever they damn well please. Been there twice on Sundays where they are just randomly closed. Second time I had 6 guests in tow. Thats not how you run a successfull business. word.
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Miranda Serwitz
Best quick Mexican Ive ever had! The staff and owners are so extremely friendly and have actually become friends over the years! Prices are extremely fair considering the quality and hard work that goes into each dish! Also I highly recommend the weekend breakfast! Best pancakes ever!
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James Jenkins
Awesome place! Awesome people! Good Vibes abound and the food is magic. This is an awesome place to hit before or after hitting the lake. Everything was so flavorful and fresh. Moes and Chipotle cannot come close to this place. Its a whole other level.
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Shelby C
I love Lake Burrito. The two owners rock. And i love how they stand up for themselves to difficult customers writing reviews for dumb reasons. Rock on Lake Burrito. Keep on being an awesome restararunt with fresh quality ingredients!
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Iveth Caruso
Really good food and great service. Forget about chain restaurants. This is a local restaurant that uses fresh quality ingredients to make delicious food. The fish tacos are my favorite!
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Patrick Christy Cox
Great place to eat. The weekend breakfast is awesome. I also like how they use cod for the fish Tacos. Since the Sisters took over and changed the name its been a much better experience.
