Address: | 400 West Peachtree St NW, Atlanta, GA 30308, USA |
Phone: | +1 404-577-1001 |
Site: | mellowmushroom.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 12–11PM 12–10PM |
CO
Corey Foster
Visited Saturday, 9/10/16 late afternoon. Let me preface this with my hopes that this was just an off evening for this location. I have had many great experiences at other locations, mostly in N.C. But this was possibly the worst restaurant experience I have ever had. We were seated quickly as they were only moderately busy. It took 10 plus minutes for our server to get to the table after being seated with no silverware or napkins. Drink orders were taken. 10-12 minutes later our drinks arrived with one missing and again no silverware or napkins. We quickly ordered food and reminded the waiter of the missing drink. He came back with the drink a few minutes later. Our appetizer arrived and it was the bright spot of this experience but again with no napkins, silverware or plates. Warm & tasty as ordered though. I finally asked for napkins & silverware. Some entrees finally came after a very long wait. I asked for silverware & napkins again and watched the waiter proceed to dry off plates instead of rushing right back with my second request. The soup and salad that were ordered never came. The 2 of 3 entrees that did arrive were not warm at all. The grilled onions on one were even cold. The other was supposed to have grilled onions that were raw. We reminded the waiter about the soup and salad. We promptly told him not to worry about it when we realized that he had forgotten to put them on the order. We finally had to get up to go ask again for silverware & napkins and for the third entree. We finally got the silverware & napkins and the third entree came a couple of minutes later. It was supposedly fresh from the oven but it was only luke warm. This whole time we were being told that they were short staffed while we saw 3 & 4 employees just walking around doing nothing. The worst part though was a waiter who simply did not care. He even walked away toward the end while we were talking to him. The manager finally brought the bill (after we asked for it two times) and apologized but it was past the point of making things better.
PE
Penelope Foreman
We walked to this branch of Mellow Mushroom having searched for somewhere that catered to both vegan and gluten free options. First impressions are good - lots of space here, great quirky decor, a nice buzz from the customers already seated. Although it wasnt especially late, our server seemed to be in a hurry as missed out a lot of small details like bringing us plates and cutlery, and topping up drinks. Besides these small hiccups, he was knowledgeable on gluten free options and helpful on placing orders. The food itself - my vegan friend chose pretzels which as a starter that were both an enormous portion and apparently delicious. My wings were also very tasty, and a decent price for the portion size. Im used to English prices and portions so these starters felt like a small main course! My main choice was a gluten free pizza with vegan cheese (yay Coeliac and lactose intolerance!) Its the first pizza Ive been able to eat since my diagnosis so I was always going to love it - however, pragmatically, the base was flat and a little bland, and the vegan cheese doesnt melt like the real deal. These things aside, it was still a mighty fine pizza. Id say this restaurant is good for casual dinners, group dining, and a handy place to take your friends with dietary requirements where theyll feel comfortable ordering something. Thank you for making pizza possible again!
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Sourav Dutta
After a late evening tour of the Aquarium, we were ravenously hungry. The weather was cool enough, that we had decided to walk around and that only fueled our appetite. When no decent restaurant seemed to be open and all hope was lost, suddenly we saw the glimmering hope of a funnily named Pizza shop (we later realized it was a chain). Boy! what a revelation. We had the Maui Wowie pizza and it was finger licking good. It had the perfect combination of veggies and generous amounts of cheese spread on top of a super thin and soft crust that was baked to perfection. The jerk chicken meshed superbly with the seasoning and other toppings. The restaurant was almost empty and we had a gala time freaking out over how good the pizza was. We also ordered a calzone to go as we were too stuffed to eat anymore and yet reluctant to not try something else. They have a huge indoor seating area thats spread over two floors. The ambiance is casual, good enough for catching up with friends or reveling in a group. The food is fresh and tasty, although can be a bit expensive. Not that we were given any opportunity to complain about our food. To sum it up, we were thankful and super glad to have stumbled upon this treat of a place.
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Bill K
I went with a group of 5 for lunch on Thursday afternoon June 9th in downtown Atlanta on Peach street. After waiting 50 minutes, none of the orders came out. The manager came over to the table and apologized for the delay and told us that he would not charge us and that the orders would just take few more minutes. We asked for them to go because we couldnt wait any longer. After about 5 minutes, 4 of the orders came out. My grilled chicken salad never arrived. The manager asked me again what my order was and that he would be right back with it. After waiting 10 more minutes, the manager never came back so after waiting a full hour for a simple salad, I left without anything. Thanks for nothing Mellow Mushroom. I should have went to Jimmie Johns next door.
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Joe Wildman
The location and appearance of the store are very nice, and the taste of the food is great. But in my experience, thats about it. Order fulfillment has typically been horribly slow, and on multiple occasions, I have waited over an hour for a order of pretzels (or similar small orders), which is unacceptable in my opinion, especially after a significant wait just to place a to-go order (which also appears to be typical). The staff is generally friendly, but me and a few of my co-workers have been harassed, and on some occasions, been denied service, due to our affiliation with a "competing" delivery service.
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Asiri Haven
Order took 30 minutes to get after others at table recieved theres. Was told they made a mistake 20 into everyone else eating and they are remaking it. The remade orders bottom was burnt giving only burnt taste. As well as the order was missing toppings. Upon talking to a manager to cancel my order waiting for the rest of the table to recieve their bill. They give me one to go that I didnt want as well as a bill for it. Only had a water to drink making the bill for the pizza I didnt ask for. They werent busy. I wont recommend this place to anyone or return.
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Stephanie Rivkin
Not only were the pretzels and pizza incredible, but the staff is wonderfully friendly and accommodating. Theyre up for whatever swaps, changes, additions, etc. you might want to make. If you like soft pretzels, even a little bit, the pretzels are a must-try. Theyre not your typical butter brushed, browned, salt-covered pretzels. Theyre lighter in color, come in different flavors, and are absolutely delicious. Also, they come in threes, but you can split flavors within a single order - for example, 2 of one flavor and 1 of another. Delicious.