Old Castle Restaurant
| Address: | 3830 Sun City Center Blvd, Ruskin, FL 33573, USA |
| Phone: | +1 813-633-3331 |
| Site: | oldcastlerestaurant.com |
| Rating: | 4.3 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
Location
Photos 100
Reviews 7
A
A Private User
Worst service ever. They ignored us repeatedly. They dont have proper window treatments to block out the burning afternoon sun which was really annoying. They should have paid us to eat there, even then it wouldnt have been worth it. They charge for soda refills and the soda comes in a 12 oz glass with half ice for $2.25 ARE YOU KIDDING ME?! This isnt Germany, we dont pay for refills in this country, not for soda. They advertise 25% off on dinner on Thursdays but then dont tell you ahead of time that certain items do not qualify as dinner Entrees. The food was so GREASY that I want to throw up. Im worried Im going to get food poisioning as soon as I ate my food I started to feel terrible. The waitresses are so completely unaware of their surroundings that they let us sit there without a drink refill, they didnt bring mustard or ketchup for the sausages. While we were leaving some people came in and stole our table from waiting guests (who were waiting to be seated at our table), these people were waiting for about 10 minutes, the other people just walked past them and sat down where we were!!!!! This place is really outdated and they are oblivious, these are all things that I HATE about little restaurants. It makes me want to eat at corporate places where you can at least get a decent level of service and food, oh yeah and free drink refills and server who actually comes by to see if you are okay. I remember why we havent eaten there for about 3 years, once it cost us $150 for 4 people to have lunch, my mistake for giving them another chance. Feeling sick to my stomach, abused and screwed over is NOT how I want to feel after spending good money to eat out. So good for them, they got their $40 out of us, but were never going back there and I would never ever recommend it to ANYONE.
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Alan King
Absolutely atrocious. This is not the first time I have been to this eatery but this maybe the last. Where to start..... Okay so we order drinks and everyones arrives apart from mine. 20 minutes later still no drink and the server comes to take our orders. how about my drink first? I ask, the tattoo strewn server apologizes and disappears to get m y drink, or so I thought....Instead he tends to other people and I still wait another 10 minutes for my drink. My wife noticed that the person serving us was in the back drinking beer which may explain to some degree his piss poor service. We place our orders and we wait an eternity for our meal. Eventually the server arrives and tells us it will be another AT LEAST 30 minutes on top of the eternity we have already waited. So eventually the meals arrive and you would have thought that the one and a half hours we waited for our meal would have meant it was at least hot? Wrong.....there were six of us and everyone had a warm to cold meal. We complained and were met with apologies but nothing more. And for 20 bucks I would expect more than two small slices of lamb. All in all, an atrocious night and one not to be forgot.....for all the wrong reason. Most of the clientele were elderly, maybe they were too old to realize how bad the service was tonight, or maybe like us, they wont be back! Several hours later and I have added this addendum to note that I have spent most of what is left of this evening on the toilet with a very upset stomach.
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Douglas Robbins
My wife & I went for lunch on a Saturday. After we were seated a couple of minutes later a family of four came in and was seated after us. They received there menus right away and had there drink order taken. Mean while, we are still sitting there waiting. They received there drinks and had there order taken. We were still waiting on menus, and to have our drink order taken. After that we got up and left. They obviously didnt want our patronage. We went back the following Friday for dinner, giving them another chance. We got drinks and food, but I had to say the service SUCKED. Everyone around us seem to get service, throughout their meals. We got our drinks, didnt see our waitress again until our food was brought to us, and didnt see here again until it was time for the bill. I must note that we have been going there for at least three years and never had a bad experience there. BUT, We will never go there again, and I would not recommend this place to anyone ever again unless you really like very poor service.
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Stephen Parker
TASTY, OLD WORLD MEALS. TASTEFULL OLD WORLD ATMOSPHERE. You will be WELL FED, & EXTREMELY SATISIFIED, with Authentic German Recipes,. Meals are served in hearty portions, by pleasant -&- efficient servers, who hustle to make this a memorable occassion. Both lunch & dinner choices are everything youve hoped for. Begin with Potato Pancakes, or choose from an extensive selection of Appetizers... Hearty Entrees of Schnitzel, Brats, Bratten, prepared with choices of meats; Beef, Chicken, Pork or Veal. Select sides of Spaetzle or Mashed Potatos , cabbage or kraut. * On tap, true German Brew Selections, + Sangria & Wines. *** Friday & Saturdays offer LIVE ENTERTAINMENT. AN OLD WORLD PLEASURE AWAITS YOU !..!..! RESERVATIONS ACCEPTED
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T Rphy
Went on a Monday. The cabbage was awesome, the best Ive ever had, the bread was excellent, but the meat and other things were only average. Until I try the place in the weekend (with a weekend chef) thatll be the best rating I can give them. Will go back. One peeve: we walked in with a similar family, sat at same time, but their orders were taken 15 minutes before ours, their food started arriving before we got to place our order, and they completely finished eating, when our foods was just arriving. Their start to finish was about 60 minutes, ours: 90 minutes. Also, a couple came in about an hour after us, and their food was served about 20 minutes later. (40 min. faster than us)
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RENEE NELSON
Fantastic lunch/early dinner. Great value, quality, and service. We started off with a couple potato pancakes (delish) w/chunky applesauce, as well as the pretzel with sausage and cheese - So glad the server recommended it. The slices of sausage were delicious. The pretzel was tasty as always. For the main meal, I had the Hunters Schnitzel and my hubby had the sampler platter. Too much food, but everything was fabulous (their mushroom gravy is amazung). This was the first time weve been able to get here since the re-open. Food was incredible, fresh, and hot. Although our server had many tables, she was attentive and our glass was never empty. We will definitely be back.
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Chad McClellan
Wow! This place has amazing tasting food! If you are not certain what some of the authentic German made dishes are, then the friendly server will be happy to answer any questions you may have. I have tasted several items from this location and everything has tasted great! Prices are average for a sit down restaurant and affordable. The place can get busy quickly during peek eating times. This is a place I will eat at and take others to eat at for a choice different than all the American or Mexican places all over town. Were lucky to have such a skilled cook, making these dishes for us in this area. Some days they also have live music. Dont pass up this strip mall gem!
