Address: | 350 East Nine Mile Road, Pensacola, FL 32514, USA |
Phone: | +1 850-478-5258 |
Site: | locations.popeyes.com |
Rating: | 2.4 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
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Tiffany Simmons
Greg is right. They NEVER have the correct order. Im getting sick of it. I usually never complain about food but they seriously ruin it EVERY. SINGLE. TIME. In the last two months Ive gone to the one on nine mile FOUR times. Im pregnant and I constantly crave Popeyes lol. They got the order wrong ALL FOUR TIMES. I just got back from there about an hour ago and not only did they forget to put some items in there, whoever was operating the drive thru was so rude. Ive had her ALL FOUR TIMES. She literally told me thank you and drive to the window to pay three different times because she wouldnt let me finish my order. Paying 30$ for food and not even getting all of it is infuriating. She does this every time.
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Grace Resendez McCaffery
Check your food before you leave. For twenty years Ive been going here because its closest to my house, they give me plain chicken 50% of the time that I order spicy. I keep thinking theyll get it right, they havent. Its disappointing and ruins your dinner when youre craving Popeyes, drive over there, wait for them to make more chicken, only to get home with the wrong food. At least they will give you a free meal on your next visit if you complain, but theyve ruined several of my dinners over the years. Ill just change the channel when their commercials run.
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Yar Noslen
I like the flavor of Popeyes chicken, and I love their red beans and rice...but...I just returned from Popeyes (Nine Mile Road), with their ten piece chicken meal, and this is what the pieces consisted of: 4 wings, 3 legs, 2 thighs, and 1 breast piece. Thats right, seven of the ten pieces were wings and drumsticks! I consider this a complete rip-off. Ill probably visit Popeyes again, but Ive learned to ask first what the pieces consist of and then check at the counter to make sure they arent ripping me off again.
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Jessica Palmer
If I could rate this place a zero, I would! Food was sub-par. Didnt receive one of our meals, which, we ordered a lot so it was a mistake, thats fine. But, the lady behind the counter said, "ok, hold on" and turned around and told her manager that she had to leave.... but never told him about our missing food!! Co2 on the drink machine was empty. Couldnt even throw our trash away because the garbage was overflowed. Very disappointed.
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Janessa Jenkins
This place doesnt even deserve a 1 star! This was my first time eating popeyes EVER! I was lured in from the shrimp basket commercials and so me and my boyfriend decided to try it! WORST MISTAKE! UGH. The order taker was very rude and he rushed us through our order! UGH. To have a first experience like this is horrible. I suggest to everyone. . .just go down the road to ZAXBYS. Im sure you will have a much better experience!!!
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Katelyn Williams
After several visits to this location I can honestly say the only consistent thing about this popeyes is how horrible they are. Customer service is some of the worst I have seen. The food quality is non-existent. You can also throw your order being correct out the window.
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Chester Holland
I stop going there about 2 years ago . The manager very rude. The chicken was very small peaces. I email the company a complain that went back to manager. She call me and said do I have a problem. She has a very bad attitude . I do shop at NO Popeyes never again. KFC
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Timothy Flanigan
DOUBLE CHECK YOUR ENTIRE ORDER BEFORE LEAVING. Twice Ive been to get family meals Both times I was shorted a box of chicken! They always correct it the next time we come and mention it, but then the next time they miss stuff again...
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Jimmy Albert
Extremely slow service and lack of preparation during a dinner rush. They took my order and then my money and asked me to wait, which I did, for 15 minutes. Not happy, left me feeling as if I should just make it at home.
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Yvonne Heaney
This place needs a competent manager. Its total mayhem and the attitude of the employees is not up to par in a respectable business. They think they cant be replaced. . They need to clean house and start over.
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Aaron Godwin
I love eating here. Food is great and some good blackened ranch dipping sauce. Sometimes a little busy and dirty tables. Watch out for the car size pot holes in the parking lot. Staff is friendly.
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Lindsey Eberhart
The cashier answering the drive thru line had a BAD attitude! So uncalled for. I hate this location. Never a good experience. Wont be returning. If I could give it -0, I would.
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John Dilgard
Aside from the 10 minute wait to order, my fries were cold and soggy, one chicken tender had fat all in it and another one had hair in the breading. The biscuit was still good
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Andrew Kim
The worst place ever! The size of drum sticks is that of chick wings!!!!! The breast meat is all dried up and horriable! Dont go to this place.
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Ryan L
Didnt get the order right, hard dried up chicken. The coleslaw is bad. Biscuits and the red beans & rice are the only thing that are good.
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Gg S
I was about to order when I realized the lady beside me was getting a refund on a order because there was a hair in it!
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Michael Palmer
Messed up literally everyones orders and forgot food. Customer service is not good.
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Johnny Overmind
So thankful I live next to a Popeyes that doesnt suck and has awesome service
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Brandon Saucier
If the service was even half way decent, this place would rock.
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Lonnie Orr
Went to make an order at the front counter and was ignored.
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randy saulsberry
Horrible attitude from the cashiers every time i go there
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cedric Johnson
This site should change their closing time to 10:00pm!
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Richard fechter
The reviews are accurate. Worst service and slow.
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Dale Crow
Seems to be a well-run store and fairly clean
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Kathy Patten
Amazing! Great food and very nice staff
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Kermit Baker
Love that chicken from Popeyes
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Marcus Roy
Its Louisiana Fast!
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Christian R
Disappointing.
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trea thebeatman
Great food
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Christopher Wiggins
Cool