Address: | 4650 Donald Ross Rd, Palm Beach Gardens, FL 33418, USA |
Phone: | +1 561-630-4545 |
Site: | burgerbar.com |
Rating: | 3.6 |
Working: | 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–12:30AM 11AM–1:30AM 11AM–1:30AM 11AM–12:30AM |
TH
thalita D
Worst costumer service. Food is overpriced for the quality. Our waitress was not attentive at all during the time we were there, and we had to wait to get silverware and plates while our food was getting cold. Ordered a dirty martini that wasnt on the menu for 12$ That tasted like cheap vodka and water. Far from a Dirty martini. And they claimed to have used kettle one. (Which I know was not the case) we were never given the option or asked what vodka we preferred. Beer and wine is the safest option for drinks at burgerbar. The waitress Olivia was more occupied talking and socializing with her coworkers then taking care of her costumers. We never complained. Then the bill wasnt correct, at that point we had to say something. then the manager Dave came to talk to us and was extremely defensive and abrasive. I would not recommend this place to anyone. Very poor costumer service, condescending management and average food. Not worth the money considering there are so many better places in this area.
LA
Lauren Clark
The food is always good but the service has been hit or miss lately. I recommended the restaurant and took my boyfriend here for the first time. The restaurant was pretty much empty, it was Memorial Day, and the waitress was definitely new. She asked him three times what he wanted on his burger, when all he asked for were some items not to be on the plate. His burger came out first, which wasnt what he ordered, and I waited another 10 minutes before mine even came out. She didnt get anything right, and she wrote everything down. Not one manager came over to our table to apologize. Thank god the food is good, I really think that was the saving grace. I hope the service improves. The food is great but when there are only 2 other tables besides ours being served, there really isnt any excuse for the poor service, new server or not.
ST
Steven V.
I went to burgerbar today with a few friends after the beach. We went to grab drinks and appetizers since it is right around the corner from our home. Our friends are from out of town. We waited for 5 minutes and no one came over after we were seated. I then went to the host to inform her. She said she would send someone over right away. We saw the manager walk by but never approached the table. Another 10 minutes went by without anyone acknowledging us, we left upset without even being able to have a real experience. As a manger you should have taken a drink order for your server if they were running behind. At least acknowledge your customers. I will think twice before returning to this establishment. The place wasnt even busy...
BA
Barbara Bechtel
This is usually one of my favorite places to come to get a good vegi burger. Unfortunately tonight was not a pleasurable experience. My first disappointment was upon ordering, I think a charge for a side of sauce is rediculous, especially when we then requested hot sauce for the chili and buttet for the roll ww receives huge wasteful servings that wwre not charged for?The vegi burger was sub par also. The portabello was meager in size as was the roasted red pepper on top.My Mom ordered the chili and said it was completely boring and sent it back. IMO consistency is one of the things that make a successful restaurant along with not nickel and diming the cistomer. Server also not so attentive. Bad experience all together.
AL
Al Pradetto
We have been going here for years. Last night was a huge disappointment! The menu has changed lacking a lot of our favorites. The burgers have also gone up to $15.00. They no longer have the buffalo chicken dip. We tried the spinach dip. It had no taste, very bland with flavorless chips. Thre of us ordered the "hot mess." All three were basically flavorless. The meat was particularly bland and very dry. The fries were not fresh obviously left under a heat lamp for some time. Apparently there must be new owners who thought they had to change a successful menu as well as raise the prices. They have lost us as customers.
MA
matthew sech
Good burgers served on dissection platters! If you ever had took a anatomy course and had to do a animal dissection in lab, you will recognize the little metal trays they serve the burgers on in place of plates... This one thing ruined this place for me... I couldnt get over it... Im sure they make great plates and look hip, unless of course you had A&P Lab, then you will only be able to think of that while eating your burger... Its a shame too, great burger and fri place... Dear owners: buy some China and Ill be back and update this post
CI
Cicero bazna
I went there for their Tuesday Special of Sliders. The waitress clearly forgot that she had greeted us and kept asking us if we wanted anything to drink. Their beer selection is limited, overpriced and taste like hair gel mixed with diesel. When the sliders arrived, the bread had a texture of something that was picked up stale from Walmart and the meat was overdone and had the feel of road kill. Never Again..avoid ..I would have expected better food in a North Korean labor camp!
FR
Frank Cecere
Seated quickly, than a dead calm. No one came to table to serve or say hi. Approaching 15 minutes a server rescued us from leaving because she saw us waiting. Hope the rest of visit is better. I will keep you posted. Well 1st try very over cooked. Waitress asked if I could eat it as it was. I had it redone and it came out the right way. Hard to get good service. I will not be back.
KA
Kara Mahunik
Absolutely awesome! Greeted by a friendly hostess than sat outside at a high top table. My server was Enrique he was very attentive, friendly and hilarious! had the bacon Mac n cheese for n app it was delicious and burger was phenomenal! Enrique informed me of the promotions like 2 dollar slides on Tuesday and Thursday is ladies night. So glad I decided to check this place out!
DA
DAVID H
I want to say it was about the crisp, greaseless and tender calamari. I also want to say it was about the burger which was cooked to perfection. But it was REALLY all about Corinne, that rare server who is as accurate in her menu guidance as she is vivacious and engaging. Yes, its about Corinne, who punctuated a great meal with personality and grace. Were coming back.
BL
Blake Bickerstaff
Food was okay. Service was okay. Ordered a burger medium well and it came out medium rare. Sent it back and it was still a little rarer than we would have liked. Wouldnt care that much other than the fact that the burger was for my girlfriend and shes pregnant (which we did tell the server.)
RA
Rapid Health
I like the funnel fries....and that is it!! We got raw "grouper" if it even was grouper, a disgusting turkey Ruben, and truffle fries that were not worth $8 for a small. Jupiter and palm beach gardens have such amazing places to eat this should be crossed off the list! PERMANENTLY!!!!
BR
Bruce Gavin
We were seated quickly, but everything went downhill from there. The server was slow to take our orders for drinks and for food. The food was grossly overpriced, and came out burned. When the cheque finally came, they had automatically added a 20% gratuity. Avoid this restaurant.
FR
Fred Fogel
The lobster mac n cheese unimpressive! I could have gone and picked up a tail from Publix grocery store and put more meat. If thats what there calling it. In 8 and yes I said 8 plates. We all know how much elbow macaroni costs. SERIOUSLY THOUGH