Address: | 18750 NW 2nd Ave, North Miami Beach, FL 33169, USA |
Phone: | +1 305-652-5831 |
Site: | bk.com |
Rating: | 2.7 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
TA
Tara Thomas
This morning I ordered a egg and cheese crossanwich with a #10 (5 piece French toast meal) with and iced coffee. My order was taken by the manager in the drive thru. I will say it was early but he was moving very slowly and i was in a rush. My daughter is taking her SATs today and the meal and iced coffee was for her. After the lengthy stay in drive thru at this fast food restaurant I briefly checked the bag to make sure everything was there and it was. When we made it to the SATs we were early and decided to eat in the car . When i took the crossanwich out it smelled like vomit the paper that wrapped the crossanwich was oily leaving me to believe that they took sausage off my sandwich and gave it to me. The French toast sticks were distorted and warped and didnt look appetizing at all. Needless to say i went back to BK after dropping her off to her SATs. I asked for the manager and he told me that I was one of the first customers and my crossanwich was fresh, while he had more than 20 breakfast sandwiches just sitting there in the warmer looking oily just like my "fresh" crossanwich. After arguing briefly about freshness I asked for a refund and he gave it to me. I also took a pic of the 20+ ready made breakfast sandwiches. EAT HERE AT YOUR OWN RISK!
AU
Autism Mommy
First time I went they had nothing but cheeseburgers than tonight 40 minute wait for a burger and onion rings than they messed up the order and took another 20 minutes for a small onion ring!! And they only have me 5 rings! The cashier was rude and not once even looked at me. Also answered me with his hands instead of words to say no when I asked fir onion ring sauce this place is a joke!! Also they had cardboard alone along the floor and boards on the Windows dId to current rain leaks. This location should not even be open!!!!
WI
Willie Tee
Management is poor. Employees are disrespectful. The Survey offer is a bad deal. Manager and employees in a conversation circle. Resturant is under construction. I tripped over floor tiles that are under construction. Construction related materials are scattered everywhere. Should be closed during construction. Bathroom is coed and unsanitary. Area/District supervisor needs to step up to the plate and address concerns immediately. I question my continuous loyalty to Burger King. This place is a bad example of Burger King.
MI
Mithsuka Paul
One of the worst BKs ever ! I dont even think the cooperation cares about customers satisfaction. Its all about money to them because if you really cared you would of been stop the nonsense of waiting nearly 16 minutes to get out order.. Theyre understaffed and you, as the corporation, or the management needs to hire more people. Thank goodness Taco Bell is right across the street.
MI
Michael Bazini
Despite being under construction I had one of the more pleasant Burger King experiences Ive had in a while the food was scrumdelicious and the counter help were very friendly and attentive and actually save me lots of money by having me go for their two for ones instead of trying to force an upset by getting the meal instead
AL
ALAYSIA MORRIS-MILES
VERY EFFING HORRIBLE. AVOID AT ALL COST! DRIVE THRU WAIT WAS LONGER THAN 20 MIN AND I WAS AT THE DAMN WINDOW. MANAGER WAS SOME YOUNG BLACK/VERY DARK GIRL WITH A GAP, LOOKS LIKE SHE CAN BARELY MANAGE TO WHIP HER ASS RIGHT MUCH LESS MANAGE PPL! THE LIGHT SKINNED CURLY HEAD BOY AT THE WINDOW SEEMED SLOW AF.
RO
Roymer Perez
HORRIBLE SERVICE! Would give it 0 stars if possible. They ALWAYS make you wait. Any time, any day, drive through or walk in. Crew is rude and extremely ghetto. I work a few blocks down and I rather drive a couple miles more and go to another BK. Save yourself the headache and AVOID this place.
DE
Dennis Hamm
Poor customer service. Some drink/ice machines not working. Tray with ketchup packets moist and sticky. Floors dirty and unkempt. Old fashioned decor... neds revamping from store to employees. Manager dont seem to care nor enthusiastic.
RO
Rontanr Corp
Everybody in MIAMI knows this is the Burger King that has the Best deal on Whoppers and Chicken sandwiches( 2/$3.99). Pretty much thats all you go to this particular BK for...the Cheap ass WHOPPERS...its been that way for years!
MI
Michael C. SR.
Couldnt get coffee in the afternoon are you for real in Miami drink coffee all day and night went back in the morning the coffee was horrible I dont know what to say everything else is okay feel sorry for but coffee come on
TI
timothy mobley
The young lady making the sandwiches desrves a raise. . Didnt complain she stayed busy and got the food out fast as she could..This place still under a little construction but should be nice when they finish. .
JA
Jade Falloon
Kinda run down and the cashier was not nice on the day I went, she acted she doing me a favour. They are desperately in need of a cashier that can do basic math without the register
MI
Miranda Cabrera
Got in the drive thru yesterday for my favorite Chicken Nuggets. The service was extremely fast. The person at the window was very freindly and nice. The food was fresh and hot.
NI
Nikki B
Very DIRTY!!!!! You might get sick if you eat here. The Cashier grabs your fries with their palms down and all around the top of your fries. Disgusting!!!
CA
Cathey Scott
The onion rings and strawberry shake was perfect, but the fish was burned all the way. I couldnt take it back because I was on the highway to Georgia.
14
144000 2300days
Bad service and the food was terrible overcook fries salty and the Whopper was soggy in the Brit was squished flatbread soggy lettuce old lettuce
JA
Janssen Balboa
The place was dirty. Poker with the mgr. lady and she said ..what do you want .. Like if I wants it something for free ...,very bad actituded
NA
Nayca Louis
Me and my boyfriend brought food there it got both of us sick the food is horrible I would never eat Burger king because of that place
FE
Fernando Hernandez
Worst place ever. The shake machine never work. I work close and I always go there and they always have the shake machine broke
AN
Anthony Esquivel
I have been going there for a long time now and they never have mayonnaise, they always say "We dont have today" for months.
GA
Gabriel Souza
comida aprontou rapidamente e bom atendimento!
LU
LUIS FERNANDEZ
every review here is 1 star now i know why very bad service they should fire every body there. its time to clean house
SH
Shirnette Atteloney
The cashier at the drive through got my order wrong and was rude when I told her about it and it wasnt corrected.
TR
Tracer Trace
Typical fast food service, nothing exceptional. I only go to the drive-thru, but always quick and food is hot.
JA
Jan
Worst service ever, they make you wait alot even if you walk in or drive thru. Whopper was delicious tho!!
AL
Alexis Dominguez
They need better customer service and better organization. The orders are always wrong in the drive thru
JO
jon bony
my mama told me if I didnt have anything good to say dont say nothing at all. But this is ridiculous.
TE
Terry Stafford
the soda taste like water the bathroom was nasty and floor was dirty the workers very unprofessional
TA
Tammi King
The wait.was too long. It took 30 mins.to get my food.i was in drive thru. Thats just too LONG
#Z
#ZamFam Club
Love Kenny jlo Christina Carol they are a great management team when does jlo come back?????
JO
Jorge Hernandez
Crew works fine but store needs to remodeled very outdated hot ,bathroom stinky not good
NA
Nabel David Yordi
THEY DO NOT DESERVE 1 STAR! TRUST ME AND GO EAT ACROSS THE STREET AT LASS CUBA CAFE.