Address: | 275 NE 18th St, Miami, FL 33132, USA |
Phone: | +1 786-762-2238 |
Site: | pizzapazzamiami.com |
Rating: | 4.2 |
Working: | 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–12AM 11:30AM–1AM 11:30AM–1AM 11:30AM–11:30PM |
CO
Codis Kirschner
I still think they do pizza well, but experience last night was a negative star experience. Ordered two bowls of pasta. Ignoring that the sauce was horrendously over salted, the pasta came out very undercooked. Not al dente, but still semi raw (this was a hard dry boxed rigatoni). The first waiter i explained the issue to, said he told them not to send it out like that and that he wouldnt have served it like that, then he explained they dont have boiling water. I didnt understand how thats possible. He explained they cook the pasta in the morning then reheat. So basically Im paying for reheated leftovers? Reheated how, in a microwave? He mumbled something about a free dessert then walked away probably with no intention of making that happen. Our waitress then came over and asked if we were done (making no mention of a possible problem as my meal was clearly uneaten). I then tried to explain the issue to the waitress and she argued with me. First saying thats not possible because no one else complained (there were only two other tables filled in the whole place at the time). Then she proceeded to say it was just my opinion. So congrats on trying to win a stupid argument about whether the pasta was in fact undercooked, youve lost a customer from your local neighborhood. The icing on this whole cake. She eventually agreed to take one bowl of pasta off the bill. I put my credit card in the the receipt book and another girl who seems to barely understand or speak English picked it up. The. They brought it back to me and told me there was no credit card inside. So here again, I had all 3 employees argue with me and tell me that there was not a credit card inside until one of them finally found it somewhere over by the cash register. All while this was occurring, the owner and the chef were hanging out outside chatting with friends. I debated even leaving this review as I wasnt feeling like putting forth the negative energy. But when I woke up in the middle of the night with awful stomach cramps (maybe your reheated pasta is going bad), I decided to go ahead with the review. My stomach is still in knots this morning. I could only image what would have happened if I had more than a few bites. Sorry guys, I wont be back.
TO
Tom M
4 star 5 star no way. They dont know the first thing about how to make things right when they screwed up. "I am just a server sir. I cannot do anything." Whine whine excuse excuse and no taking of responsibility for when they screw up. Its my neighborhood place but when I have to pay $14 for a pepperoni pizza and they cant get it right and cant make it right makes me mad. I can buy a lot more pizza for less money they ought to make things right immediately. Save money go elsewhere.
LI
lisa st.philus
The pizza was sad. The bread was soggy and not fully baked. The cheese and meat slide off the bread. I love meat so I ate the sausages. But one thing I didnt expect was the pizza being made out of sourdough, my unculture tongue thought I was served expired food ha. But the ambiance was nice and very different from other restaurant. And the live music was amazing and interesting.
SO
Sound & Power lima
Best Italian Place in Mimi. Just had a amazing experience here with my Girl friend. We came from Dallas Texas, and we were looking for a authentic Italian place around. Im glad we did find Pizza Pazza. Staff very kind and helpful. food amazing. The owner came to our table and introduce us to this awesome wine. Just perfect. Thank you. Highly recommend
LI
Lindsey Bullins
Pizzas are always well-made and service is friendly and efficient. For this type of establishment, I have no complaints. We generally head here around 5 p.m. during the week but did stop by around the same time on a Saturday when it was packed, but again everything from the food to the service was excellent.
RA
Raed Alawadhi
Ordered a delivery last night, the pizzas and calzone arrived piping hot, they were made of good quality ingredients, fresh basil & fantastic buffalo mozzarella , the Doug/crust was above your average pizza dough it was excellent! I am impressed... Thank you Pizza Pazza.. So glad you are in downtown !
LA
Laurent Theard
Expensive for no reason. Everything i ordered including the pizza was covered in oil and lacked flavour. Decor is nice but this place definitely needs a new chef (the way they let the plates come out of the kitchen I doubt they have a chef at all). #kickshaw
MA
Marcos Cuellar
super casual atmosphere, genuinely pleasant staff. Salvatore is such a great server. he loves his job and making people smile and it shows. the pizza and nutellino were outstanding, fresh made and you can savor the quality in the ingredients.
TA
taj dukes
36 dollars for a limp "pizza" & some ok breadsticks. The cheese did a mudslide off the pizza. The sausage tasted like dog treats. Complained & they just told my girlfriend "this is real pizza, not dominos". Ill just go to dominos next time
JO
John Beckwith
Authentic Napolitano pizza! Salvatore is great and made us feel like we were back in Italy with his hospitality! Which is saying a lot since we lived there for 6 years. Living right across the street is awesome and we found our go to spot!
JO
Jorge Martinez
the best pizza in miami real italian gourmet style no bull and on fridays live music the band plays jazz music on fridays is the place to be great pizza amazing music if you want to have a nice friday night this is the place check it out
AB
Abir Rizvi
Lack of customer service. Waitress chatting away on cell phone for 15 minutes instead of allowing me to pay for my pickup order. Food was ready when I got there and it took am extra 20 minutes before I got out...would not go back.
MA
Matt
Best pizza in South Florida. They struggle with online orders though. They get my order wrong half the time. If youre going to order for pickup, call them. Lunch special is only Monday - Thursday. The menu doesnt state this.
AU
Austin Yarton
The best. Tasteful decor, beautiful food and an amazing crew. Very authentic, youd think youre in the old country. Couldnt say enough good things, owner was phenominal. Ps. Get the dessert with Nutella, youll LOVE IT!!!
DA
Darah Rainey
The pizza itself is delicious. The service and management FAILS every time. Our orders are ALWAYS wrong. I wish we could order from here but the horrible customer service outweighs the pizza. Too bad.
CA
Cassandra Hicks-Brown
I ordered two pizzas that were overcooked.on the bottom and undercooked on the top. The driver delivered it on a scooter with a cooler mounted to it and was sitting on the pizza. Unbelievable experience.
MI
Michaela Connors
The best experience, food is 100% authentic and fresh, service was unbelievable and the owner is a great guy. Youd think youre in Italy from the menu and culture to the food and crew. Loved it
JO
josh taylor
This place is awful because they wouldnt take my order at 11:20 when they close at midnight. If you dont want my business then you wont get it. Fake Italian anyways
TO
Tony Pirillo
La pizza de cebollas caramelizadas es espectacular. La recomiendo
JO
Jose De Diego
The worst ever, I ordered cheese med pizza and margarita med. it has no tomatos, hardly any chesse and the charge me more than 26..00 for bothNEVER AGAIN
ES
Esteban Zimmermann
I travel a lot to Italy and never thought I would find the best pizza of my life in Miami. Incredibly fresh ingredients and just perfect taste.