Address: | 7944 W Sample Rd, Margate, FL 33065, USA |
Phone: | +1 954-340-6500 |
Site: | restaurants.ihop.com |
Rating: | 3.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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voldermort1993
Food is okay. Service inside of restaurant is okay. Customer service over the telephone is the worst. They are supposed to be a 24 hour restaurant so you would think that someone would be available to answer the phone. Ive tried to call in an order for pick up on two different occasions one being around 6pm and the other around 9pm on both occasions nobody picked up the phone it just rang for a while and then went to some sort of voice message. I tried calling twice on the day I called at 6pm nobody answered so I went somewhere else. On the separate occasion when I called at 9pm nobody answered. I was annoyed so ordered something from somewhere else. While waiting for my order to arrive(from different restaurant) I decided to do an experiment to see how long it would take for someone to answer the phone while calling them back to back. I literally called them nine times in a row before somebody answered the phone. The lady that answered the phone had an attitude and asked what I wanted to order. I hung up the phone irritated that it took that long for somebody to answer and they had an attitude on top of it. So I wont be ordering from this branch ever again.
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Kimi Goddammit
This franchise is disgusting. I went here once a year ago and they nearly killed me because of cross contamination in their kitchen, even after I told the server of my food allergies before I ordered, the kitchen decided to blame me and told me I was faking! Then recently, for some ungodly reason, I received a gift card to this "restaurant". It has been a year so I thought I would give it a shot, maybe they have improved? Maybe the kitchen staff has had training on food allergies and how severe they are? NOPE. I was wrong, again my food came out as inedible. When I asked to see the manager, I was told that there wasnt a manager on duty at the time and that they cant be reached?!?! What the hell kind of restaurant doesnt have a manager on duty during business hours?! I have had enough. IHOP, the corporation, will also hear of this. They should be so ashamed of this franchise!!
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Patty Trigueros
Pésimo. Pasamos 10 mnts en la mesa o mas y nadie nos atendió, solo se nos quedaban viendo.nos levantamos a llamar a algún mesero y dijeron que ya irían y nadie aparecio Y cuando nos levantamos Para irnos un mesero dijo que que culpa d ellos que no nos hayan atendido.. Jodanse. Todos los Ihop dan un super servicio pero ustedes estan mal con esos meseros lentos y desatendidos.
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Jeremy Mcneill
Came here at 1am, took a bit to get seated, drinks came out one at a time, waitress had the worst attitude of not wanting to be there and basically took it out on my party. Rolled her eyes when we asked for another drink or condiments. Food, evidently this time on a Sunday they run out of 3/4 of their menu, and what does come out is half assed and took for ever. Barely anyone here, and service took too long for no one being here. Drama between the waitresses, they were immature and didnt keep it behind the counter. And at the end of our experience, our waitress had the audacity to be nice "thankyou very much guys, have a beautiful night, take care" like no, no tip for this place or waitress.
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nika sookoo
I went there this weekend with my husband and kids. All I can say is our waiter was so horrible. He barely acknowledged us or greeted us. He never answered any of my questions. Almost felt like we were bothering him. Served my 3 year olds drink in a coffee cup. I had to ask another waiter for cake kids cup. My bill was almost $50 an felt absolutely horrible spending any of my money it that disgusting unsanitary place. Never going to that location again.
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david bentley
Ive been a customer at this particular iHop for at least 8 years. Had one serious issue w a waiter, ( no longer there) in all that time. Food is consistently good, wait staff is transient over time but I have no complaints. I have other choices, but this is adequate for the price. Dont go on Mothers day, Sunday at noon or other obvious high volume days if you are in a hurry. Otherwise relax, smile a little and enjoy your meal. You get what you pay for.
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Eugene Chao
The worst restaurant, worst food, worst service!!! The cook even dont know how to cook the steak, Ive been there with my wife, I ordered 16 oz T-bone steak,cook medium. I am not picky person, I can accept medium well, medium rare, or well done. But the chef cook too well done to chew. They cook another steak for me, but it is rare, even have red blood on the surface of the steak, like raw. And asked me to pay the order,otherwise, they will call cap.
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Channing Brown
Bar was set pretty low. We only wanted hot food, it was late and its an IHOP, should be perfect. The managers and staff were completely out of sync. Arguing in front of customers, server and cook fighting and couldnt get the orders right. Over an hour waiting to be served, when the food arrived half the orders were wrong and remade one remade twice and "to go". The whole shift appeared off. Cannot recommend this place.
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Sade Hicks
IHOP FEELS LIKE AN AMERICAN TRADITION. BUT EMPLOYEES RARELY PUT CARE IN CUSTOMER CARE. I MAY ACTUALLY STOP GOING TO IHOP. MY LAST EXPERIENCE AT THIS PARTICULAR LOCATION I WAS SERVED MY HOT CHOCOLATE IN A MUG THAT HAD FOOD RESIDUE THAT ENDED UP IN MY MOUTH. I WAS SO GROSSED OUT.I WAS BROUGHT ANOTHE HOT CHOCOLATE THAT BY THEN I DID NOT WANT AND WAS STILL CHARGED FOR WHEN I CLEARLY TOLD MY SERVER I DID NOT WANT IT ANYMORE
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Nadja Brown
Currently sitting in the restaurant, its been almost two hours and I still havent gotten my food - 2 strips of bacon and a hashbrown. Staff is horrible. Even understanding that it is midnight, it gives no reason for them to be arguing and fighting in the kitchen. Screaming throughout the restaurant. One star because lower review isnt possible. The food was below average and burnt. Very dissapointed.
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Ryan DeMascolo
Terrible service. Waitress gave nothing but an attitude. Literally threw down the food at us and would walk away not ask if we needed anything else and when we would ask, she grunted, and in a rude manner what you want and then left it for another waiter to pick up the table.. never coming back, Ill take my money somewere else.
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Tie P
They had one waitress, a cook & no change to start!! Food came out a few orders at a time everyone was eating at our table & I was still waiting!! When I finally received my food i was missing ingredients when i ask for them i was told they didnt have them!! On top of that i found a hair in my childs food!!
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daniel rodriguez
The wait time was good only 15 mins for a group of 5, the only issue was the food. I ordered an original French toast which if you seen it has large lofts of bread. At this location seem to change that with regular slices of bread and just felt like I was paying for something that was not what I ordered.
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JOSEPH BUONACORE
Omg the cook is a skinny foul mouth sarcastic chuckle head with a tattoo on his neck and glasses. Hes fighting with the other cook and servers. He realy needs to be fired. He reminds me of a drug addict infact i think hes on drugs now. DO NOT GO HERE STAY AWAY IT WAS ABSOLUTELY DREADFUL