Chipotle Mexican Grill
| Address: | 4204 US Hwy 98 N, Lakeland, FL 33809, USA |
| Phone: | +1 863-858-6231 |
| Site: | chipotle.com |
| Rating: | 4.2 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 94
Reviews 20
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Leighann Edwards
This place was really hard to find...I spent the better part of an hour trying to find them because I didnt bring my phone. When I got in, I was relieved to find them! and got right down to ordering my burrito! But imagine my SHOCK when I got to the register and had my wallet ready and waiting, when the cashier tells me theyll take care of my meal! I couldnt believe my ears, and I actually didnt really believe it at first! I mean i had told some of the other employees I had spent a while trying to find the restuarant, but not at all in a complaining way. It was my own fault for not bringing my phone with me. But the cashier didnt even know I had spent so long searching! She said it was to give me a good experience so id come back! I was extremely touched, and almost cried. I still dont know why they were so nice, but Im grateful and theyve earned a lifelong customer! The burrito was extremely delicious and filling too! I think I might be a bit addicted to their white rice,mmmm! Very excellent ingredients and the employees were great! very friendly and easy going, I felt immediately comfortable talking to them. Keep up the REALLY great work guys at Chipotles!
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Jennifer Hershey
I cant understand what everyone is raving about. These restaurants have so little to choose from as far as toppings and sides. All the meats taste the same. The tea and water at this location tastes just like chlorine. The hickey on the cashiers neck is an added touch. Most restaurants make you wear a bandage to cover that sort of thing up. My favorite was the their lack of ability to process credit/debit cards electronically. Just what I want to do - leave a couple of paper copies with my debit card info lying around for all employees to see. Every other restaurant/place of business has upgraded for a reason. Get with the program and current age of technology!!!
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Allie Nielson
Im pretty sure this is literally the best chipotle in the country. We were super done with chipotle when we lived in Louisiana but came to this location and were blown away. The food is exactly how its supposed to be, fresh and yummy. And the service is absolutely outstanding, it blows our mind every time we walk in the door....which now is like everyday. One time they dropped my extra tortillas so I had to wait MAYBE 30 seconds longer for my Meal and they comped it without hesitation. And today we told them how awesome this location is and they comped it again!! Best restaurant ever!
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A. Cushman
I went 15 minutes before closing thinking itd be not busy at all, I was wrong, turns out a whole soccer team decided to show up, without calling ahead, anyway long story short they were out of sofritas and one of the employees heard me ask for it, she whipped up a serving size just for me. I really appreciated it, me being a vegetarian. They were out of a few more things but thats understandable considered they were bombarded 20 minutes before closing. I go to this Chipotle ALL THE TIME and never once have I been disappointed.
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Nelson Martinez
Service is always speedy and the hot food hoot and cold food cold. Staff is always so sweet. Every single one. The place is also always very clean and they play great music. Enough so, that many customers are always putting their phones on sound hound and holding them up to the speakers. The food quality is great and tasty. This ismexican-american food. Far from authentic but still good. Tortillas taste store bought. Average price for two is approximately $21. :-)
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kimberly taylor
The rice was almost crunchy (I got brown and I realize its not as soft as white but in my opinion the brown rice was undercooked) the barbacoa was very salty. The portions of everything but the rice were small until they dropped a huge glob of sour cream on. The guac was almost 2 dollars extra! I skipped it because I thought that was too high. My co workers love it, but I wont be going back. Also, I dont care for onions and they are in everything!
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IsItLegDayYet
Ive been to this location a few times and it seems pretty consistent with crappy service...this past Saturday 7/08/17 being the worst. Very greedy on meat even when paying for extra..4 bags of stale chips...both tea pots empty...2 of the fountain dispensers empty. Myself and the party of 8 will not be returning here. #GetItTogetherChipotle
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Amy Ramirez
I came in to eat at about 6:15 pm for dinner. The line to order went quickly and the presentation of the food looked neat and fresh. The staff were helpful and friendly and efficient. The food tasted amazing. The drink station and tables were well kept and clean, definitely the best Chipotle restaurant Ive ever eaten at. Thank you!
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Jay Zengotita
Place is horrible. I use to come here daily and the quality of food went down the drain. The employees are always disorganized. There can be a line out the door and theres always employees just standing there looking lost. Id rather drive to another location in a neighboring town, before I come here.
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Paul Gumienny
I must have come at a bad time because this was a disappointing meal. Had a burrito bowl with tortilla on the side (never received the tortilla). The steak wasnt very fresh and the portion was very lacking. Dont recommend going there when the close shift is working.
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Jaime Cruz
Love the food and stood by then when the scandal was going around. One of the staff, in particular, Katie, is very attentive, and helpful to all her customers. GM Nick is also very helpful. Overall, great experience! Interesting notes on our order items..... Love it.
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David Acevedo
Want delicious fast food without the guilt? I love the fresh tasting ingredients used to Chipotles. The chicken and chorizo rice bowl is a must try. Surprisingly, pricing is reasonable and portions are generous. Its my new after workout routine.
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Kati Hatfield
This location is always clean, friendly and quick service, plus extremely great with handling gluten allergies and preparing food I feel safe eating. I cant say this about every location and certainly not other "fast food"place.
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Umar O
they have good food but they dont serve the un-sweet tea, only sweet tea. I hope they changed it by now. They give it to me from the back if I ask for it but its a real annoyance so I do not go to this location.
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prettyellow holzhauser
Its really a great place to hangout with friends and socialize. The food there is amazing, really great deals there and the people there are also so friendly, I highly recommend this place.
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Karine Cencebaugh
The General Manager (You rock!) the head cook (visited our table to check on us) and the rest of the staff at the 4204 US Highway 98 Chipotle you guys are awesome!!! Best Chipotle Ever!!!
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Omi Sanju
It was my first time here. Good food! But I was uneasy seeing every employee without hairnets or beard nets. Isnt a code of health for restaurants? Either way, nice and fast attention.
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C. David Mathers
The food is okay, if you dont like raw onions dont put any salsa on your food! The genre of music they were playing was not at all music that I think is nice for a restaurant!
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Josh Prescott
This location is very small. The food quality is good, but there is limited seating so it can be tough to find a table. It feels more crowded than other locations.
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Shannon Massey
Dark parking lot. Staff are snobby. The food made me sick the last time I had a rice bowl. The staff is pretty much always in a bad mood. I may never go back
