Address: | 4179 NW Federal Hwy, Jensen Beach, FL 34957, USA |
Phone: | +1 772-934-6581 |
Site: | osakajensenbeach.com |
Rating: | 4 |
Working: | 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 11:30AM–2:30PM 1–9:30PM |
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Kim Gesell
This place is ridiculous! My first time there today and I order takeout hibachi. I called it in 20 minutes prior, walked in at 5:45 pm on a Friday night, stood alone at front entrance for nearly 10 minutes before an employee even bothered to greet me. Then he got another employee (assuming a hostess). At that moment, another customer walked in behind me. Employee sees next person and gets their takeout order without acknowledging me or asking me what I needed. Apparently they have "favorite" customers and are just RUDE to others that patiently wait. She literally took the womans credit card, gave her the food, and then said to me, "Well she called in an order". Yeah? So did I. 20 minutes ago. And waited another 10 at the door ALONE. Never coming back here again. Rude!!!!! The food is mediocre anyway. Not worth the poor customer service.
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Momma0F 4
Been here twice now. Once a little over a year ago when it was newer and then today. Big difference between the two visits. We waited a long time for the chef to arrive to the cooktop. People that came after us got served and left before our chef came... High chairs were broken and not tall enough to see over the countertops. Food was subpar for the price plus the waiting made it miserable. Our chef was like going to the circus and getting the sad clown instead of the happy one. We had him a year ago and he was amazing but today he had sadness in his spirit while he cooked for us. My kids were barely amused... Next time for the price were just going to go to the real Benihana. Sorry Osaka but youve lost your touch.
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Stella Love
I can only explain my experience with the regular dining. I have not had the hibachi experience here *yet*. As for the environment, its stunning. Relaxed and new. Its really beautiful. But as for their sushi, Ill pass. The rolls arent very full and they fall apart. They almost seem unfresh. The miso soup and water also taste like dish soap. The few times Ive been the wait staff seem miserable and unwelcoming. But as Ive said this is only regular dining that I know of. Ive yet to experience the hibachi portion. Although regular dining was a drag the atmosphere made up for it and I look forward to trying the habachi some time in the future.
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Khory Lion
Best freaking experience ever. The service was top notch, the food had great portions, the food was evenly spaced out giving me enough time to enjoy the food but not waiting for the next part, the prices were cheap for the quality of food, and the atmosphere was nice as well. I got the chefs choice sushi containing 5 large sushi pieces, the house saki, and the chicken teriyaki which comes with soup and salad. For $30 bucks you can not beat that amount of food and it tasted very delicious to boot. I could have probably shared the meal with someone else and still been delightfully full. I would highly recommend trying this place.
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Crystelmarie Garcia
The service was nice but the quality of the sushi was so bad I couldnt finish eating it. I have never eaten worst sushi in my life, I would rather eat Publix sushi than this garbage sorry to say but rice isnt supposed to look see through or salty and the ginger tasted vinegary and putrid for some reason maybe fermented? Im not sure and the size or the roll was so tiny. Im not a picky eater but this was actually not even edible... I had the tuna roll if anybody is wondering, and why was it ground raw tuna? I was truly dissatisfied.
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Cindy Zou
We had dine in here a few times while in Florida visiting family and friends. The servers here are just wonderful and have great memories it seems. We come in during their happy hours they got buy one get one free house wine and the new hibachi dish name surf and turf which had lobster scallop and steak all my favorite seafood on a plate with hibachi yum yum sauce thats the best sauce I have ever tried before Looking forward to staying with you in the future. What a great place!
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Sgt. NaCl
Sushi is sub-par at best, appetizers are decent, dessert was pretty terrible. My party and I were waiting upwards of 20+ minutes after our dessert was delivered, finally flagged down a waiter that wasnt ours, and were told that our waiter John had "gone to Publix". Based on the level of service Ive received tonight I can not recommend this place. Im only giving it 2 stars because the appetizers were okay.
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al jay
I went to dinner with my wife Saturday night 7pm. We were seated as soon as we walked in. We ordered the dinner for 2. and some Saki. the chef was fun and the food was very well prepared and very tasty. the prices were reasonable and the portions were good. the only thing is the soup is empty of onion with 2 mushroom slices all in all very good we will return
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Travis Haag
We arrived at 7:30pm and was told we would be seated in 20 mins. We were a party of 4 with 2 kids and the waiting room cleared out twice. We didnt sit down until 8:50pm and at 9:15 we still didnt order our food yet. We just got up and left. I would have to say this is the worst customer experience ever. I will never go back.
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Erica Tranbarger
The food quality was amazing, but I didnt even get half of the food I ordered. I ordered a salad and two rolls of sushi. when the food got brought, my boyfriend got all the food he ordered and I only got one roll. No salad and no second roll of sushi. They werent even rang in.
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Godfather Kustom Bernie
Went for dinner with my wife yesterday 2/18/16. The food tasted good but I have been sick with food poisoning since. I have narrowed it down to the scallops or the shrimp. Thats the only 2 items my wife didnt eat. The scallops consistency wasnt right. Dont think Ill be back.
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Jonathan Jeffs
Food is always super fresh and wait staff is very friendly. We had the Hidden Dragon roll, Sashimi roll, and the Met roll. All delicious. Also had their Surf N Turf special. A lot of food! Will be back with more for more
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Mike Thornton
The food is amazing! The presentation is awesome! The service in fantastic! And the price is reasonable! This place is all around a great establishment, I have made this place a regular stop. And try to go once a week.
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Pamela Dooley
We were die hard Bennihanas fans but after tonight we will be heading to Osaka for our hibachi! Excellent food and proportions. Excellent service and prices are better. Overall great experience! 5 stars!!!
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Stephanie harper
I think the food is great and sushi is fresh ..big portions...definitely cheaper then bennihanas and bigger portions love the sauces its a real hibachi bennihanas isnt..the staff were all pleasant ..love it
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Sandra Cutts
Started of really well great food when they first opened. 2nd and 3rd visit food arrived at differant Times so one member Of the party had no food while others were finished,probabely not going to try again
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Timothy Patton
My wife and I have been there twice and have not been disappointed with the food, and only slightly disappointed with the service. The Sushi Sashimi for two is more than generous, fresh, and YUMMY!
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normylin
Best hibachi ever around great service never disappointed "-" they have happy hours from 4:30-6:30 Monday thru sat Sunday all day only 4$ magarita amazing place for a party huge habachi room