Address: | 1100 N Ocean Dr, Hollywood, FL 33019, USA |
Phone: | +1 954-921-9425 |
Site: | theletub.com |
Rating: | 3.5 |
Working: | 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 11AM–1AM 12PM–2AM 12PM–2AM |
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Brian Machan
DIRTY, BAD BURGERS, OVERPRICED DRINKS, RUDE STAFF. I am a local, and due SOLELY to OPRAHs raving review of this place, I so wanted to have one of this famous burgers. Today is the second time I tried this restaurant. The first time was 2 years ago, and it was not a good experience. But, I still wanted to try again. I love a good burger and these people are supposed to make one. So we went today... the place was still pretty dirty, but we were able to get seated, and because they were pretty slow we actually were waited on pretty quickly. We ordered our drinks (got a warm can of coke for $3 and a warm can of Coors for $3.75), and 2 burgers: one medium rare and one medium well. While waiting for our burgers, our waiter brought the condiment basket out. The ketchup and mustard containers were disgustingly grungy as if they had not been cleaned in some time. Or ever. Just refilled and left dirty. After waiting almost 45 minutes, our burgers came, and we had our server bring condiment containers that were less grungy (but still not clean). Then we bit into our burgers: one was completely raw (not even rare - bloody raw), and the other was a total hockey puck, cooked far beyond well done. The buns also seemed stale. A $13 burger should be perfection, and these were anything but. It took several minutes to get our waiters attention... at first I was willing to pay for our drinks (I only drank a few sips of my soda), but the server tried to tell me that we ate most of our burger, which was absolutely not true and I was offended that he would respond to a valid customer complaint in such a fashion, so I asked for the manager. The manager acknowledged that the burgers were both prepared badly and did not charge us, but he didnt address the dirtiness, the attitude of his server, or the fact that both times we tried this place the burgers - their signature item - sucked. Whomever they have in their kitchen apparently doesnt even know how to use a meat thermometer. All he could say was weve been in business for 41 years so we are doing something right. I believe that they must have someone posting fake positive reviews, because nobody I know has had a positive experience there either. and they depend on first-time tourist business, not repeat business. Horrible, not worth the time or the money. Just plain disappointing. Go anywhere else for a burger.
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Jessica Henson Brewer
This restaurant came highly recommended. After reading the reviews I knew to expect a wait, but I had no idea how long that would be. We waited approximately 2.5 hours to receive our meal. Also: - limited seating, no room to stand if a table is not open and none of the staff felt the need to direct new customers regarding the seat yourself policy - once locating a table, it took several minutes for anyone to greet us. The servers wouldnt even make eye contact so we sat, waited and had nothing to drink. - we finally had the opportunity to order our food and asked for beer, an appetizer, burgers and fries. We eventually received one beer each. An hour later, thirsty and still no appetizer (fish dip that requires no cooking) we asked about our appetizer. We were told we still had to wait. We said we would rather skip the appetizer as the goal was to eat the dip while we waited for our burger. - an hour later someone threw one order of fries onto our table. 30 minutes later, our burgers came out... followed by our appetizer. We had the pleasure of cold fries with a basic hamburger followed by an appetizer we had canceled an hour before. We tried to refuse the appetizer and the server came up with a sob story about having to eat the cost and guilted my father into accepting it “to go.” All in all, our burger was ok - nothing special and especially not worth the wait. The food was expensive, customer service was non existent and the beer list was very lacking. I would not recommend this restaurant to anyone and was embarrassed by bringing a guest here.
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Clayton M
Great view of the inter-coastal! The interior design is odd but charming. Le Tub means toilet in French, so youll see actual toilets everywhere. I felt some of the wooden planks on the boardwalk flexed a little too much as I stepped on it. I see a future law suite if they dont replace all the rotten wood and theres a lot. The surface of the tables are uneven and hard to clean due to the aged wood. This presents an opportunity for insects to feed on any food particles wedged in the crevices. The aged wood concept gives the place authenticity, but also feels grungy. The menu was very simple and good. The burger was cooked to my liking a bit pricey. They also started charging $2 for parking so prices are going up because of Margaritaville across the street. The parking attendant said people parked in their parking stalls then cross over to Margaritaville. The only thing I absolutely did not like was the set up of the sink. Id see the chef walk from the grill around my table to wash up in a sink that was located on the outside dock. Id see the chef carry a cutting board and chefs knife back and forth. The knife was pointed outward. Id hate to see a little kid run around and bump into the chef. The service was junk. They were not welcoming, nor hospitable, and the food took a while. Overall its okay, because of the view. Id like to see Chef Irvine do Restaurant Impossible there.
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Michael Pacheco
WORST EXPERIENCE EVER. I have never written a review before, but this HORRENDOUS place cannot be ignored. The appearance of this restaurant is appealing, but CUSTOMER BEWARE. The waitress that we had seemed to be on another planet, was rude, and tried to refuse to take back drinks that were NOT WHAT WE ORDERED. We could hear her and the bartender yelling and arguing multiple times. She wasn’t able to tell us what sides the restaurant offered. She told us to just read the menu. They were out of various foods…no salads (out of lettuce), no burgers (that’s what they’re famous for), etc…By the time we were served the 3rd wrong drink, we asked to speak to the manager and she tried to refuse that, also. A big bearded man dressed like an average employee arrived and was the BIGGEST JERK! We are not convinced that he was the manager because he was SO RUDE AND UNPROFESSIONAL. He was not willing to even listen to what we had to say and continued to walk away from us. That was the last straw and we asked for the check to pay for the one drink that we received that was right (bottle of beer). We told him when we were leaving that this was a horrible experience and he replied “Then don’t come back.” Now after reading the reviews, I see that this is common at Le Tub. I can’t believe that they are still in business, but CUSTOMERS BEWARE…LE TUB is LE WORST!
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Nathan Swartz
As far as the food goes, massive burgers that were tasty. We were told to order them medium well because "their medium" is more like medium rare. I always find that stuff ridiculous. Why not do it the way we all have agreed to refer to it? Anyway, fries were thick, very good. And I had the gumbo which was absolutely outstanding. I enjoy craft beers, but like most places in Hollywood, their beer selection is Bud, Miller, etc. I went for the Yuengling. As to atmosphere, yeah, thats where this place shines. Just about every table is tucked away into some corner, draped in leaves and shade while still providing views of the intracoastal (not the ocean, as another reviewer thought). Its funky, eclectic, its fun. It does feel kind of dirty though. Grackles are jumping around in the palms and canopy above any table with food, theres bird poop on the seats and I didnt get the feeling the cooks first priority was his customers sanitary well being. We went here as three adults, my teenage son and two younger sons (2 and 3) and the service was spectacular. Our server checked on us regularly and the kids were treated very nicely as well. Id recommend it as a place to check out, too bad it wasnt just a little cleaner.