Address: | 3030 Holiday Dr, Fort Lauderdale, FL 33316, USA |
Phone: | +1 954-765-3041 |
Site: | marriott.com |
Rating: | 4 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM |
MI
Michael Rozinsky
A couple of friends and I recently went to sea level for an anniversary. When we go to the restaurant I should have known that something was going to go wrong when it took "20 MINUTES TO GET WATER" delivered by our very distracted waiter "CRAIG". How can I describe Craig... He was completely uninterested in our needs, let alone offering any type of good quality service. I would like to also mention we were his only table inside the actual restaurant the entirety of our meal. By the time we got our food I really wanted to say something to the manager but it was not my anniversary so I was trying to let everything go and try to enjoy the night... But it KEEPS GETTING WORSE. We finished eating and ordered dessert. At that point all that needed to be done was to CLEAR THE TABLE. After being asked twice to clear our plates, he cleared only half the table and left the rest. I mean how rude it that? Did I mention Craig hardly came to our table to see how we were doing the whole meal?? By the time we got our check I made a decision not to leave a tip which I usually dont ever do. I go out to eat to enjoy food and service and the SERVICE WAS THE WORST I HAVE EVER EXPERIENCED. But we were a party of 6 and gratuity was added automatically... I paid my check by credit card, with the tip and never asked for the manager and tried to call it a night. The next day I checked my bank account and saw Craig charged me an extra $6 (totaling $46 per person) to my bill!!! Which was more than a 40% tip!!! What nerve of this guy. So I call the restaurant and asked for the manager "Richard" I told him what happened to both me AND my fiancé and he said he would investigate what happened. He called me back 20min later to confirm that our bill had in fact been changed to an amount different than we wrote, and told me we would be reimbursed for the Full amount of the bill. I checked my bank account a few days later and they reversed the amount and still charged us the $40 we initially paid. The waiter stole from me and my fiancé then afterward the manager went back on his word to reimburse our dinner in full. The waiter is a THIEF and the manager is a LIAR. I would never come back to this Sea Level and will tell all our friends about our experience. DONT EAT HERE
JE
Jeanne M.
We came here for a party for some friends who were leaving town. There was a good size group, so we were just doing appetizers and drinks. Located at the Marriott, there was a gorgeous view with both indoor and outdoor seating. Oh my gosh! Just bring me a plate of the rellenos and shrimp tacos, and I can die a happy camper! Everything was great, but these were spectacular! On reconsidering, Ill also take a tray of those scallops (I could eat the sauce like a soup).....and the tuna. The drinks were delicious, albeit a bit pricey. There were several different desserts, but the peanut butter mousse was the best. :)
PI
Pingchien Neo
I went in for lunch. Was seated and handed the menu. Unfortunately, thats the only good part. I sat and waited for 15 minutes with no acknowledgement from any servers, wasnt given water. Nobody asked for my drink or food order. I finally walked out and left.
JO
Jonny Newburgh
I love coming here. Their drinks (Rum Runner, Miami Vice, etc.) are awesome, and I love their Southwestern Burger, Cobb Salad, and Simply Roasted Turkey. Damn, I look forward to the Simply Roasted Turkey every year.
EZ
Ezra Lopez
Great happy hour!! The jerk wings with mango pineapple sauce were amazing!! The BBQ chicken flatbread was delicious. Not to mention the view!! This is definitely a place to check out
JO
Josh Adams
Service was awful!! Received food then nothing until the check. Then instead of asking how was everything they just walk away. No one seems to smile... Food not worth the price!
AK
Akm Rahman
Nice atmosphere. You must visit the restaurant at night to see their LED lighted menu! The food was tasty but little bit on the pricey side.
AR
Arlene Miranda
The food was really good just not worth the money. Great service and awesome decorations but the prices are steep
A
A Private User
Yes it is pricey but worth it for the atmosphere. Service is very good and the food is great.
A
A Private User
Great food. Great service. Highly recommended. Chef special is great for important occasion.
DA
Danielle Claude
Great food and excellent service. See Victoria or Fanni when you go. They are such a pleasure.
BI
Bill Molfetto
Delicious wonderful view and fantastic food and service. We left totally satisfied.
BR
Brian Beno
Customer service very friendly food is ok bar is good location very close to beach
AN
Ana Lucia Palacios
Excellent attention, beautiful place and nice food. I highly recommend this place
FE
Felix Aizpurua
Esto es Vida....
A
A Private User
Burger was great, of course its expensive its a hotel on the beach
AR
arron miller
Great service and awesome decorations but the prices are steep.
MI
Michael Oster
Love ordering the entire menu one item at a time
AN
Andreano Lanusse
Great place for a romantic dinner, fantastic view
GI
Gilmartin McGarraghy
The ultimate restaurant location on the beach
CA
Carolyn Ray
Salad was good but lacked flavor
KS
KSALLP Cellular34
Excellent. Lovely experience.