Address: | 1237 Churchmans Rd, Newark, DE 19713, USA |
Phone: | +1 302-294-1108 |
Site: | authenticmex.com |
Rating: | 3.8 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–9:30PM |
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Redonia Adamek
This restaurant has amazing food!!! Their problem is terrible service! Terrible is not even the right word! Its down right pitiful! Do you know I have never left a bad review before? I have been to this restaurant 6 times!!! I have given them chance after chance! We have been left w no silverware, no drinks, theyve forgotten our kids meals, no beef on our nachos, over charged for meals, forgot to bring EVERYTHING we have requested (refills, ketchup, more chips etc.) Weve had to wait almost an hour for our food, we had to wait 20 min for our check & then 10 more min for a bag. My husband had to get up & get silverware himself because my food was getting cold! We were only given one menu & there was 6 of us! I could go on & on! When you mention to them theyve made a mistake they do not seem to care! They dont mind you having to wait! If they get mad they start speaking in Spanish to each other... and I know spanish! Just leave it at that! I will never go back! I hope people dont go here! The food is still good... really good... but its not worth the hassle!
JO
johanna seda
My experience was first time here trying to celebrate my son bday we wait for 1hr went people was passing by to us getting sitting quick. ..them we wait to attend ....we ask for fork and spoon .....we ask for someone to take our desert orden for the kids ..serve the desert with not spoon for ice cream . Them I ask again for utensil they give the boy a fork for the ice cream .....I ask again is ice cream he need a spoon. ....first and last never again the only thing I can said the serve was a girl she was very attend went she could but ...again first time and last ..
RI
Ricardo Bravo
Fui a comer el día del padre y la mesa olía que la limpiaron con un trapo sucio, pasaron 10 minutos y nadie nos ofreció ni bebidas ni nada, así que nos salimos fue a Texas Road House y el servicio ahí es excelente, la verdad no regresó a ese lugar.
MA
Marcrese McDaniel
Maybe they were too busy. I came and asked for a menu, prepared to order take out and a drink at the bar. Sat at the bar for nearly 10 min and no one ever even acknowledged my presence (Im not easy to miss). They didnt even acknowledge me as I returned the menu to them at the hostess station and walked out of the door. .....again, maybe they were too busy? Hopefully this was not a common theme. Im in town visiting for the week, so this was my first experience.
AM
Amar C
I have never seen fish tacos can served with wrapping in aluminum foil and ingredients in plastic bowls similar to what you get in take out place. Chicken fingers in kids meal, burned and so dry. My 5 years old said, one of the worst chicken fingers he ever had. We left the place without eating our lunch.
PA
Paul Curtis
The atmosphere took this to the next level. Fluke or planning, who knows, but a mariachi band came out and serenaded the dining room for a few hours. The tables and chairs were Spanish heritage with bright colors and carvings. Food and drinks were above standard - homemade sauces and great combos.
DE
Dean Lamarre
The service sucked!!! My order was messed up.. The checks werent divided correctly.. The waitress was the worst!!! She never checked on us after the food was brought to our table!!! She was never around!! I had to flag her down for napkins, drink refills, and the check!!
PA
Paul Johnson
We come here a couple times a month because of the limited number of Mexican restaurants around. The service is very inconsistent and can be slow and inattentive. The chimichangas and frozen margaritas are quite good.
J
J L
Food at the location is mediocre. Customer Service has been horrible the two times I have visited. I will continue to patronize the concord pike and Talleyville locations, they know how to treat customers.
JO
Joshua Dyal
Service was excellent, attentive and friendly. Food arrived quickly, unfortunately the warmest part of the dish was the plate itself! Probably would not revisit, sad to say.
MI
Michael Howell
I have eaten here a lot, then they changed menus and tweaked their food and raised their prices. Got to expensive for a work lunch and the food it to heavy on the onions.
MO
Mo A
Good food delivered in a timely fashion. Can get crazy at dinner but off hours are fine. Nice selection of Mexican beers but the usual big beers like Bud after that.
CH
Christine Kohler
Always a good lunch spot. Pretty quick food service. Had one bad customer service issue. Waiter was grumpy as heck but came around near the end of our meal.
TY
Tyler Bailey
All I can say is watch out where you place your foot under the table. There was a fork underneath facing up and stabbed the person I was with in her foot.
BR
Bria Monet
Well lets just say Rubi, the manager, helped correct an error in my order. Rubi made my night easier. Thanks Rubi and the La Tonalteca family! :)
PE
Peter Green
Service was good. The food was amazing. Best mexican food Ive had in a while and Im from the south. When they say authentic, they mean authentic.
HI
Hisenu Segu
Los mejores camorones al ojo toda la comida es muy vuena
DO
Douglas Stanish
The food was good, and we were served free chips and salsa. I was in a large group (~30), and we were all served within 20 minutes.
RA
randy Escobar
The staff is AWSOME, the service SUPER! Even my kids love to there. Fun for the whole family. The Food is the BEST i have tasted.
JU
Judy Durante
Excellent food, excellent service, delicious food, nice atmosphere, clean, and reasonably priced. Will definitely return!!
RA
ragecagegroves
Excellent food, the perfect draught beer, well mixed drinks.. What more could you ask for? Will always come back!!
JO
Joe Jacobs
Always great food. Our goto place for quick tasty Mexican food. Nice atmosphere and good salsa with fresh chips.
JA
Jade Chavuan
Best experience...stopped by for Mexican after getting my nails done next door. The best ME day period! ;-)
NI
Nicholas Sheets
The food is nice because it isnt as greasy as other Mexican restaurants. Really good $6 lunch specials too.
MI
Mitul Rana
Excellent restaurant and very friendly staff. Order the pechuga borracha.. Absolutely delicious chicken dish
PH
Phinon Woodside
Not a fan of the food or the slow service. Our food arrived cold and missing items. Would not recommend.
VI
Victor Elia
This is a tonalteca to go to. A good option for Mexican if in the area. Clean food and good service.
MA
Mark Poston
I had to ask for refill 3 times and ask for silverware. Food was decent but service was horrible....
ME
Merle Doughten
Had lunch with my wife, service was quick, very pleasant and the food was really good.
LU
Lucky Weaver
Food was fresh, everything made to order and didnt taste like it cane our of a can.
GE
George Heckert
Good is great as always, service was fast and the waitress was on top of her job.
SH
Shashi Ranjan
Good place for a family dinner. Ambience is very good and they have a bar also.
AL
Al Dean CM-BIM
Wow is all I can say! Great Mexican food! Plus very "festive" decor :)
MO
Monica Curry
Great food and great service. Its like we are extended family...
LU
Luis Tafoya
Exelente lugar
RI
Richard Wisk
Inexpensive, good food and service. Margaritas are awesome.
AN
Angie Vargas
Muy bueno!!!
MI
Michael Cowley
Great food, the server, Juan, is great! Never disappointed!