Address: | 115 Bridge St, Naugatuck, CT 06770, USA |
Phone: | +1 203-720-7445 |
Site: | kfc.com |
Rating: | 3.1 |
Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11PM 10:30AM–11PM 10:30AM–10:30PM |
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John Carlson
I WAS ALWAYS VERY HAPPY, NOW IM NOT. IF YOU CHECK YOUR CELL PHONE FOR THERE HOURS IT SAYS 10:30 TO 10:30. IT ALSO SAYS THAT ON THE ENTRANCE DOOR. LAST TIME I GOT THERE AT 9:15 A WAITRESS WAS WAVING ME AWAY FROM THE DOOR AND POI TING TO THE DRIVE THRU. I THOUGHT THERE WAS A PROBLEM AND GLADLY WENT TO THE DRIVE THRU. WHEN I ASKED IF ALL WAS O.K., I WAS TOLD YES THAT THEY CHANGED THERE HOURS AND WERE CLOSING THE INSIDE AT 9:00. I CALLED AND SPOJE TO THE MANAGER AND TOLD HIM WHAT HAPPENED ( I REALLY WANTED TO SIT INSIDE AND EAT) AND HE SAID YES WR CHANGED. I BROUGHT UP BOTH MY CELL AND TBE DOOR STILL SHOWING THE 10:30 TO 10:30 HOURS AND IT NEEDS TO BE CHANGED, HE JUST SGRUGGED THAT OFF. NOW OVER THREE WEEKS HAVE GONE BY AND NOT HOUR CHANGE ON CELL OR DOOR BUT, THEY LOCK THE INSIDE AT 9:00 !!!! THIS IS WRONG !!!!!!! THEY KNOW ME THERE BECAUSE I COME DO MUCH BUT, NO APOLIGY OR ANYTHING. ITS THIS IS WHAT WE ARE GOING TO DO AND SO WHAT IF WE DONT OFFICIALLY CHANGE THE HOURS SO THE PUBLIC KNOWS WHAT TO EXPECT.
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lisa a.
Ive lived in Naugatuck for 11 years.....this KFC has the absolute worst customer service Ive experienced in a long time! And Ive given them the benefit of the doubt over 11 years. I will NEVER get food from them again. And they are SOOOOOO slow! People are always waiting around way too long to get their food. I mean, if you have a DRIVE THRU, you should have enough food prepared to service your customers in a timely manner......it IS supposed to be fast food, after all. I tried to give it 0 stars but this site doesnt allow it....so to post this review, I had no choice but to give it 1 star.
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Tina Ennis
Tonights meal was horrendous! We buy maybe once every 4 months and have lived in Naugatuck for 17 years. Asked for thighs and legs and recd all legs and 1 thigh for a 10 piece. Very, very dry and dark texture (bad oil?). We will no longer ever buy KFC again. Threw everything out.
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Alfonso Demagistris
Besides the fly in my soda cup, and the soggy chicken, it was bad. Every time I go there its either a long wait in drive through or food is terrible, well the mashed potatoes and coleslaw was great, but the uncrispy chicken nor so much.
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Joseph DeLuise
Its the same exact food in every other KFC, except this one is clean, in a spot that is well lit, easily accesible and it is in a nice area.
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Mithout Gomez
This facility is clean and the staff courteous...the food is typical of any other Kentucky fried chicken... plenty of parking available.
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Ted Gallucci
If you plan on dining in its hit or miss that the dining room will be clean, other than that this is a KFC like any other.
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Fairfax Felix
Foods Good. Customer service is horrible. Simple 16pc meal to go took 30 minutes from payment to hand. Rude additudes.
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Charles Cudlipp
Food was good but service was bad no one to wait on us and we were the only ones there
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Angelina Melendez
A lot better then Waterbury. People are really nice here and always get my food quick.
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sabrina sharp
Awesome crew ! Juicy chicken & they always get my order right !
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Jesse Valentin
Great food always a great place to eat with the family
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Troy Williams
Never have grilled chicken. Prices to expensive.
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Dave Cyr
Only good chicken place in the tuck
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Chris Lokis
Fast service great happy employees
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Patrick Walsh
Very good, quick service!
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Jennifer Kennedy
They ran out of chicken
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A A
Service is really slow.
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william gordon
The food is always hot
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Marilyn Rodriguez
Friendly and fast..
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Jodi-Ann Superstar Mudfish
Loved their wings.
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Ashley Odonnell
Good service
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Kenneth Bernard
Bad service
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David Bromley
I love it
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Ruben Torres
Its food
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Xiang Wang
Good
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Antonio Velez
Okay
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trevor weinberg
Im