Address: | 95 Rio Grande Dr, Castle Rock, CO 80104, USA |
Phone: | +1 720-379-7215 |
Site: | locator.tacobell.com |
Rating: | 3.3 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM |
MI
Michael Myers
The manager there is extremely rude. She messed my order up and her employees from her side never hired there theyre all there because of the manager and the people she goes will with. The other employees that were there before were nicer than the employees now. The other employees that were there either moved to a different store or quit because of the new manager from a different store. Someone do something about it. Owners, District Managers, Supervisors, or something? Get the other people who were there before them back and get ride of the new employees. Please.
RE
Renfro Huggins
Got to the window and they greeted me and said order whenever. I put my order in and had no response, I proceeded to ask if anyone was there and their response was "yeah" never repeated my order back to me so I had to ask them if they got my order. I get to the window and theyre too busy talking, I finally get my food and my drink and I had to ask for a straw because they didnt give me one and they were annoyed that I had to ask for something. Finally get home and my burrito is cold. Horrible service. Should really look into hiring new employees.
JO
Joy Otey
This place was horribly crappy. I ordered two double chicken chalupas and a hard taco, I got two steak chalupas with the cheese, lettuce and tomatos gone bad and the shell not cooked, I got a soft taco and when I went to them to get it fixed they took 10+ minutes to redo and there drinks tasted watered down. The place wasnt clean at all I had to clean off a high chair for my son that had good stains and food all over it. Staff wasnt friendly at all. Bad crappy place I wouldnt go there again if my life depended on it.
JA
Jaya Narsai
I stopped at this taco bell not expecting anything special. It was just a quick stop during my day. I was pleasantly surprised when an employee by the name of Alex took my order and served me. He had a smile on his face and was very friendly. As a restaurant owner, I was very impressed with the level of service provided to me by Alex. The restaurant itself was also very clean - including the bathroom! This may very well become a regular spot for me to stop and grab a quick meal.
CH
Christian Fonseca
Everyone here is horribly rude and obnoxious. One employee insists on talking on her phone and texting completely out in the open. Very unprofessional. The orders are never correct and when you ask it to be fixed they are very rude. No one took our order while we were waiting. The same employee was on her phone while we were waiting. Absolutely F****** terrible. Never coming here again.
DA
Dasha Virgo
The staff here are not only rude, they go out of their way to make a pest of themselves while eating. This fake blonde Rachel Cleveland was the most annoying nuisance I had ever met talking real loud on her phone supposedly working. I saw her take a shot from a customer at drive thru and drink it! Worst Taco Bell ever. I will never eat here again.
JE
Jericho Aulet
Absolutely horrible. management is extremely rude. They have no idea what they are doing, how to treat customers, and extremely slow. When I asked her if she had an attitude, her response was, "yeah, maybe", from the manager! Are you kidding me. Because of this, no more Taco Bell.
AM
Amber Patrick
Ok i just spent 15 min at the window waiting for my food. Finally i got home and as im eating my burrito there is a hard piece of plastic or something the size of a nickel! Every time i go to this location i have horrible service and im never pleased
CA
Casey Tallant
Visited about two weeks ago. We came in late and I am in the service industry so I know how much it sucks when customers come in 10 to close but we were traveling and everything around was closed. So thanks for your patience and service
MA
Makenzie Richey
Its ridiculous when you order side nachos or the taquitos with sour cream and they fill the container 1/4 of the way like one or two more squirts is going to kill the bank account. The quality has gone to crap at both locations
A
A Private User
good during the day but at night in drivethru old food, stale fractions of whole chips from who knows when (horrible aftertaste). didnt get my moneys worth, threw three items right in the trash
E
E O
Food is okay and usually fresh...but sometimes its not and half the time my potatoes are cold. Also...nearly everytime i go through the drive through...they mess up my order.
CO
Cody Imel
Who doesnt like Taco Bell? The food here is good and the restaurant Disney. Its only been built about a year-and-a-half ago so its still clean and not in shambles.
JA
Jason Marner
The kid who took my order was very friendly and knew what he was doing. My food came out in less than 3 minutes. The place was pretty clean, even the restrooms.
PA
paul Stephenson
Cleanest taco bell ive ever been in, production at night is slower because theres not as many customers so it is understandable. But food still tastes fresh
MA
Mario Najera
They messed up my order, incompetent management and rude. I ordered two items. Only got one n had to wait ridiculously long. Psshhh what a joke
GA
Gary Thompson
Just like every other taco bell Ive ever been to, same food, same prices, same service, its almost like its a chain restaurant or something.
MA
Marianne Hartner-Godown
I dont understand how "Veggie" gets translated to "Chicken" EVERY TIME I order from this location. No longer wasting my money here.
RO
Rogelio Mares
Buen trato, hablan español, esta bueno el lugar
HE
Hernan Gonzalez
The cashier lady trippin bruh she mad cause me and my squad came hungry from a soccer game and flipping us off. Fat ass tho
KR
Kris Blanchette
They were busy but the food was still fast and tasted good. The place was even clean. Cant really ask for more than that
JO
josiph welton
Poorly managed location. Id rather drive to the other side of town to the other location than go to this piss poor one.
JA
Jan Comstock
I stop at this Taco Bell drive through almost every week. They have never made my order incorrectly. Great service!
JU
Justin Roden
Usually good but sometimes i get my food and all my tacos are broken. My chulupas are only half filled half the time
CH
Christy Potocki
Great experience. Nice young gentleman took our order and everything was perfectly made. Nice, nice people there.
WY
Wyatt Anderson
I got there 30 minutes after the lobby closed and they took my order anyway! The food is always good here!
TE
Teri R
Pretty good food and I like that they have taco bell, kfc, and pizza hut all in 1 place
ER
Erik Powers
Better quality than the north store, and they havent messed up my order in a long time
JO
Jose Torres
We came in as a team and as we left a cashier flicked us off, please fire that b***h
AN
angel cardoza
Comida muy accesible
JO
John Hurst
I was the only customer in the store and my order took forever (9am)
GI
Giulianna Julianna
5 stars for a Taco Bell location. Very clean! Very nice employees.
SU
Supervegito01
Hella ripped them off I guess you can call me the finess god
JU
Julian Sanchez
The food was not very good, but then again I am a Mexican.
MI
Michael Diaz
Fast service and clean. One of the nicer Taco Bells
BR
Bruce Scheiber
Good food great services very clean place to eat.
KY
Kyle Glover
Good experience. Quick service. Friendly staff.
SC
Scott LiCausi
Prepare for your order to be wrong, everytime!
JI
Jimmy Grover
Taco bell is always good for a quick bite.
MA
Mario Soto
Mo
AD
Adan Garcia
Big booty girl flipped me off when i left