Baskin-Robbins
| Address: | 1155 S Havana St #63, Aurora, CO 80012, USA |
| Phone: | +1 303-368-9000 |
| Site: | baskinrobbins.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 23
Reviews 29
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Joshua Curtner
Writing a review for a Baskin Robbins is a lot like writing a review for McDonalds. Something would have to be really great or really awful to justify a review simply because expectations arent exactly super high. That being said, our visit to this Baskin Robbins was awesome! We were greeted by Nate, who later mentioned hes the new manager. I was super indecisive on what I wanted and he nothing but patient. He was also training a new employee who was having her first day. After stating I wanted a medium milkshake, Nate said that it comes with four scoops and that since I was indecisive, I could mix and match flavors. What made this visit so nice was the overall positive attitude of Nate and his new employee. They answered all of our questions, sometimes multiple times, and offered samples when noticing we werent sure of our flavors. Nate even asked if i liked my shake to be thick or not, which was awesome. My shake was perfect and Im looking forward to going back for another. Thanks!
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Dustin James
Trashy management/rude staff. Please, drive farther to a different branch instead of supporting this poorly-run establishment. The staff here is rude, and the manager was nowhere to be found when they totally missed my order! After placing an online order for a custom wedding anniversary cake, the staff at this location responded with a dumb founded look when I showed them the receipt which said the cake would be ready at 4pm. At 7pm, NO CAKE, No refund, just a dissimilar, non-customized pre-made cake which was available from their fridge. This stores management is pitiful. They obviously dont value their customers. This is THE WORST Baskin Robbins Ive ever been to, in any state. But then again, it fits right in with the neighborHOOD its in.
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Erika Grossaint
One of The worst customer service Ive ever experienced here!!! Do not go to this terrible establishment because they wont even greet you or smile at you when you walk in. Then they yell at you multiple times "what do you want and is that it I said is that it!?" Your treated as an assembly line here and Id rather go to a welcoming friendly joint like Dairy Queen instead.
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Biridiana Plascencia
Dont come here if you want a banana split. They lied that they didnt have any bananas when in reality they did because I SAW THEM HIDE IT UNDER THE CLUNTER. On top of that they were very rude to my family. Horrible customer service and it makes me sad because I have been a loyal customer of baskin robins for about 10 years. Dont think Im coming back to this place
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Jonathan Molina
I love the ice cream here. Many flavors to choose from. I also like how they sell other things such as ice cream cakes. The staff is super friendly and welcoming. The girl who scooped my ice cream and rang me up was a doll. She was very kind to me and beyond gorgeous!!
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devildrgn89
We will not be going back to this establishment. We will drive further just so we dont have to deal with these employees attitudes especially Ashley. If you dont like your job quit. Management needs a rehaul and so do the employees! Lazy dont do their job
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bari warfa
I used to get my ice cream from this place for 8 years and I loved every bit of its taste, but now that I moved to MPLS Minnesota I didnt have an ice cream for 2 years. Dairy Queen is the BR of MN and it sucks. Would be nice if we had BR in Minneapolis.
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Delany Skaarer
Wow! Being that this is a large franchise, it feels more personal and welcoming thanks to the extrodinarily friendly manager Lauren who was knowledgable about their stock. Its definitely good ice cream to treat you self on with a budget.
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Steveo evo
Never eat here if u like big daddy pizza an there shakes baskin Robbins off Havana an Mississippi are telling big daddys they cant serve shakes any more because people like theirs better I gess u decide
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Lena Lane
The Service was Terrible... the Employees are ALL young females. One female was on the back counter auguring with someone on the phone so inappropriate. It was Free Poplar Pizza
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Mark Kuehn
Service is great. I had a birthday ice cream cake emergency and they helped me track down exactly what I needed. Surpassed my expectations.
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David López
If you want to let yourself go, come on in...everything is delicious and loaded with calories. ...yum yum.
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Jeremy David Sandock
Been there 3 times in the last month, and they are always out of the flavor that I want. Very expensive!
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Paul luppes
I love there variety of ice cream. The ice cream cakes are awsome also.
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Lisa Lane
I love Baskin Robbins ice cream especially cookies and cream shakes.
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Cassie Miller
Fast service, knowledgeable staff, good treats, clean facilities.
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Lanna Hernandez
Their ice crewm is the bae and youll fall in love with it 24/7!
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Shaun McHalffey
Very small store but they are never too busy so its ok.
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Kathy Vik
Write next to a beer shop always pack offers beer
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Robel Araya
Customer service zero!! Never come back again!
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ahmed nagi
Best ice cream with the best friendly team
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Cindy Prado
Love the variety of ice cream flavors
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Adrianne Nickles
Quick service and good ice cream :)
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Edward Augustine
Great clean nice environment
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Elisha White
Love this place !!!!
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Nikita razumovskiy
Its a great place
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Andrew Austin
Great Vibe!!!!
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Lidia Serrano
Good store
*J
*Jamie *
Loved it
