Baskin-Robbins
| Address: | 3944 E 120th Ave, Denver, CO 80233, USA |
| Phone: | +1 720-872-8373 |
| Site: | baskinrobbins.com |
| Rating: | 3.5 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 46
Reviews 9
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Rob Walker
Truly one of the worst ice crime establishments I have been too in my life. As a child I had such fond memories of this place but with a recant visit I can hardly bring my self go eat ice crime again. I went in Wendsday night and was greeted by an extreamly friendly young man who was currently with another family. But when the "manager" came over to help all happy feelings left. I couldnt help but feel that she attacked me solely due to my race as an Asian American. She was down right rude, not wanting to serve me a double scoop due to my race. I wish that in todays world these racist feelings werent present when a man just wants to go get a treat. As a former employee of BR I happen to know that there is a pinky spoon pledge that is required by employees. However not once did Sje asked me if I wanted a sample. Then instead of leaving I did not get a have a nice day, happy holidays or anything of the sorts. Not even the have a 31derful day that is expected. But instead I got nothing just felt kicked aside due to her racist intent. I feel as though she is like this with most people who arent white. Im sure she is like this with the LGBT community, Spanish and Mexican decent and in my case Asians. I hope this young man is one day in charge instead of her because then I would feel welcomed to enjoy a treat.
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George Pappas
We took the family in for ice cream on Saturday night 8/19/17. We were charges I believe $2.75 each for a single scoop on a cone. We were very disappointed with the size of the scoop it looked like a kids size scoop. My wife asked the server if she was giving us kids scoops and the server replied no thats a normal size. Now when you go to an ice cream parlor you expect to get a scoop thats bigger then the base of the cone. These scoops looked like the small scoops you make at home. If people are going to go out and give you their money for a product you need to make sure that the product you are giving is something they cant easily do at home, and these scoops we were served fell short of that. I could have got a bigger cone across the parking lot at McDonalds or Dairy Queen. Too boot there were some teenagers who came in and they seemed to draw the attention of the server who kept offering them samples of different ice creams along with conversation. Having teenagers run a business like this is not a good idea they are going to, you have lost 5 customers who will not go back, word of mouth spreads. I would rather make the trip to Nuggs Ice Cream Parlor on Clinton and Colfax then to go back to this Baskin Robbins. At least I will get my moneys worth. Should be no start but I had to put 1.
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Liz Reyes
Horrible experience today! I went in with my family and immediately as we are walking in you can feel the "Bad" vibe from the guy behind the counter. He asked my son what he wanted and my son answered his flavor of ice cream in a cone. The guy (Michael) grabbed a vibe and started to add the ice cream when my son noticed it was not the cone he wanted and asked him politely "oh sorry I wanted a waffle cone" the guy with a mean look at my son turned and slammed it with such strength into the garbage can. After that he had such an attitude towards us that when my husband asked me what I wanted I had lost my appetite because of his attitude. I feel like it may be a racial thing also as the previous person wrote because I have gone in before and when he helps us out its always the same thing. So sad because we have lots of family and friends around the area and school and we have been spreading the word of the behavior from this guy and we heard same feed back from other races from friends. Its sad because you are going in thinking you are going to go enjoy some ice cream and have a good time with your family and someone like this just ruins that moment.
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Neth Truong
The initial visit was good. The girl serving me was very nice. The reason for the one star, is because 10 minutes before closing, I got up to get ready to leave when one of the girls behind the counter decides she was going to tell me to leave because my child was crawling under the table and it was hazardous. Ok, understandable. I didnt think anything of it. After leaving, I stood out front for a little and this same girl decides she was gonna follow me out and with a really bad attitude tells me, she threw away my napkin. PMS much?! I continue to watch this girl from the outside as she loses herself, obviously complaining about me to her coworkers because I can see them all glaring out at me with the dirtiest look. Could it be because Im ASIAN? My boyfriend was there with me, might I add he was Caucasian and his daughter was running around with my daughter, not one word or attitude towards him. Sad this location has people like this representing them. Then again its 120th and Colorado. Im not surprise with the racism in this area.
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Sheree Rodriguez
Arrived at this location at 9:45pm with my kids and asked for an Oreo Preimum Sundae and was told that the Sundae machine was closed for the night. The hours of operation are posted 10:00 pm close time. It is a shame that this location is more worried about closing than fulfilling a loyal customers order. We drove to Dairy Queen that is in the same parking lot and they were more than happy to take our order. I will now be going to Dairy Queen for our ice cream and would recommend people do the same.
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Lawrence Valdez
This place has potential. We went on a busy sunday afternoon... 1 person working. I get places have food cost goals. But schedule the staff correctly. Whoever manages this place clearly has no idea what that means. Its sad because this guy was working hard but I assume nothing got done. So the closer(s) had to come in an do extra. I ran a business for a decade an know bad management when I see it. 1 person on Sunday evening. 70 plus degrees outside... what a waste
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Daniel Kim
Terrible service and attitudes. A friend and I ordered what we assumed were iced coffees. When we took our first sip we couldnt taste anything remotely close to coffee. It was all syrup. When we asked the employees about it they said that was the way the drink was made and neither offered a remake or refund. I do not recommend anyone come here.
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Edna Rincones
While I LOVE Baskin Robbins ice cream, I HATE going into this one. The kids they have working could care less if they lose customers. I have had 2 horrible experiences at this one and suffice it to say lesson learned. I will NOT go back to this Baskin Robbins AGAIN!!!!!
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Brandon Arndt
Some of the best ice cream around with new flavors arriving on a weekly basis you can hardly get bored of this delicious ice cream. My favorites are the Gold Metal Ribbon and Moms Making Cookies. I highly recommend these flavors next time you go in!
