Address: | 755 N East St, Woodland, CA 95776, USA |
Phone: | +1 530-723-6885 |
Site: | velocityislandpark.com |
Rating: | 4.7 |
CO
Corina Soliven
A HORRIBLE EXPERIENCE. Yesterday I took my grandson to the park to learn how to wakeboard. I informed the staff this was his first time and asked what was available. The young man suggested a private lesson which was $90 dollars. I explained my grandson was athletic snow skies, etc. I asked if they had anything else and he said they had a 2.0 cable which was slower for beginners. The price was $61 for an hour so I purchased. He instructed me to go to the far end of park after getting equipment. As we walked I didnt see no one at the far end cable so we stopped as the main cable. My grandson got in line. As he moved up to cable operator I asked if this was the 2.0 cable and he said no. I told him I purchased the 2.0 cable. He said it was not being operated today as they were short staff. He asked another gentlemen to assist me. As I waited we met up with the young man and the owner I presume. The owner asked who assisted me with sale and I described the young man. He explained he was short staffed but would try to get someone else to assist with a private lesson. I told him I didnt want a private lesson. He said that is all that is available. He asked me to give him 5 minutes so we waited in the office and he found someone to assist us. Now we were paying for a private lesson which was another $29. We walked out to 2.0 cable with the long hair young man. I sat nearby as he gave a few instructions. He operated the cable and after a few tries my grandson was able to get up. At one point he had fallen off and I looked at the cable operator who was on his cell phone. I told him my grandson fell off and asked if he can send the cable back to get him? So he sent cable back and my grandson tried again. The operator then asked me to ask grandson if he needed a break and the response was no. After another try he was ready for a break. As we were on break, the operator asked my grandson to grab the rope as we was going to take him across the lake which he did. About 3/4 of the way his shorts fell off. My grandson starts swimming towards his shorts which sunk before he could get to them. I looked at the cable operator who once again was on the phone. The operator finally gets off the phone and sent the cable to bring him in. My grandson wouldnt get out of the water and the operator asked you dont have your shorts? Had he been off his phone he would of noticed as I did that the shorts had sunk. After a few minutes of just sitting there I asked if they sold shorts in the store and he didnt know. So I walked to the store and found some expensive shorts. When I got back to cable with shorts the cable operator said he only had a few tries left. So my grandson puts on the equipment and tries again. About half way thru he falls and is yelling. I look back at operator who is on his cell phone. I soon notice that his board came off and was floating away from cable area. My grandson swam to get wakeboard then back to shore and said I had enough. The cable operator was quick to look away from his phone and say "did he say he had enough"? He went to turn off cable and we walked towards exit upset that this was not what we paid for. On the way out I looked for the gentlemen who I presumed was the owner. I looked in the office as I was going to complain. I didnt see him and at this point I wasnt going to wait for them to find him. We paid for an hour private lesson and we got a 40 minute lesson with an interrupting cell phone present. By far not a private lesson. Also, I dont think the drag across the lake is part of the private lesson. Had the operator been paying attention he could of sent the cable back in time to retrieve the shorts. Parent/grandparents dont make the mistake I did. Spend a little more gas and go to neighboring cities to do water sports. You will be glad you did! And by the way this is the first time I have taken the time to do a review as I felt it was necessary to inform others on what to expect.
JA
Jacqui Farnham
This activity was brilliant fun. My daughter said that all the obstacles were very bouncy and fun. From swings and slides to bouncy airbags, my husband felt as if he had become a child again. It was my daughter’s favourite place in the whole of California. The activity was well organised and safe but exciting at the same time. It’s pricey but worth it. Would highly recommend
JA
James Yaney
Horrible experience at this park DO NOT plan party events at velocity park. The staff is unhelpful. And there water is unclean and died to stay blue 3 of the 7 kids got nose bleeds from swimming in there water. All who thinks about going to velocity park should read reviews and be warned..... Horrible place
JO
John Schutzman
Had lots of fun at the Water Park side of Velocity Park. A unique experience that you cant have, just anywhere. ADVICE: If you are middle-aged, opt for only 1 50min session rather than 2. They DO NOT offer refunds or vouchers. Snack bar/food service is slow and condiments were MIA.
AE
Aec1959 carleson
Best place ever has great people and feels on stuff. And has lessons that make you OK to ride a wake board. And if you dont want to ride a wake bored you can do the jumpy place and have Evan more fun, also has beach to swm and sit and relax.
DU
dustin caldwell
Other than a little slow on slushies everything was perfect a great time and the slushies did not take that long about 10 min and they mentioned it upon ordering so overall absolutely great would recommend cant wait to go back with the kids
AI
Aimee Aughenbaugh
This place is awesome! Great way to the beat the heat,get some exercise,have a blast, and spend a day with family and friends! Well worth the money. Cant wait to go back!
BE
Ben Kochendorfer
I love this place I wait for it every week and when I get to the weekend 2 hours is an enough I wish I didnt have a job and I could be here all day every day
JA
Jacob Muñoz
Park is super clean and operators are extremely nice and helpful. Park is a little small but a great place to learn to board.
AI
Aine Atkinson
Fun experience. Water is cool anf warm at same time. 1 fun for family to just have fun in water reccomend
BE
Ben Gorham
I got up my 4th time. Didnt stay up for long. Staff is super friendly and helpful. I will be going back
JA
Jasen Herr
Wonderful place. A lot of fun! Everyone should try this. Great place to go with your family
TO
Tosha Coats
Fun place but Nasty water no filters no chemicals nothing! Its just a dirty pond!
JE
Jer Paiz
Fun fun very professional. Everyone needs to try this great water park ....
MI
Michelle Henry
Great place to come and bring your kids. Good food and adult drinks.