Address: | 9238 Old Redwood Hwy, Windsor, CA 95492, USA |
Phone: | +1 707-620-0745 |
Site: | originalsuperburger.com |
Rating: | 3.9 |
Working: | 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–8:30PM 11AM–9PM 11AM–9PM 11AM–8:30PM |
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Ronald Taylor
Arrived 12.23pm Writing this review as I continue to wait. Waited 10 minutes to be seated, no server for another 7 minutes, I had to flag one down to take my order. The inside was very cold they kept opening the door to go in and out to the patio side of the restaurant. Its now 12.40pm when I ordered.When I get my food I will continue the review, I am sure it will be cold or overcooked or under cooked. It arrived fast 12.48pm. It was undercooked. Ordered medium well got medium rare. Waitress was very nice thought I had said medium rare. I am getting another one prepared. Oh, fries are great.its now 12.56 great burger, just has to wait too long. If this place is going to be successful for the long term they will need to improve the wait time for busy people like me.
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KRISTON WEAVER
Every time I come here, my food is made incorrectly. When I came here tonight, they messed up my order yet again. She said I will credit you, or make a new burger. I told her, since this is my dinner, Id like a new one. She told me it would be 15 minutes. I stood there, in front of the register for 35 minutes before I said forget this, I want a refund. This place never makes a correct order, the service is beyond slow and I am done patronizing this establishment.
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Nelson Ramos
Bad service, order 4 burgers, fries and tots. I was told it would be ready in an hour. Arrived an hour later the food wasnt ready waited another 20 minutes. The tots were over cooked. This was the second time I came to this location both times the service was bad. I would suggest going to the Santa Rosa location this location is awful. Inexperienced cooks and staff.
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Jens Shurk
Super friendly staff. Burgers are excellent. Ive always received my burgers exactly like I ordered (med-rare). If you have room for dessert, the shakes are awesome. Made the "old_school" way. If I had a complaint, it would be that they dont offer a single serving of French fries. Their small $4 basket is more than enough for two.
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Tom Hogland
Been here twice this week while on vacation. Both times the service was outstanding - they really make me feel like theyre happy to see me. Great burgers - good quality meat, cooked just right. Lots of bacon, guacamole etc on there. Root beer floats are good too. Ill be coming back when I crave a burger done right.
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Todd Gervais
Best burgers all the way around. Great service, we got there 15 minutes before closing and the waitress was kind enough to allow us a take-out order. Watch out when ordering the fries. A large is about the size of a full lunch bag. Youre never going to walk away hungry.
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Danger Peaches
Great food! the fries are my fave, at some point you need to order a shake too and the burgers are just so good every time, I feel like I dont even need to mention them because they are the standard for burgers in the bay area.
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DEE M
The food is delicious and I absolutely love the customer service in Santa Rosa. Unfortunately the same cant be said for this place. We ordered ahead of time and the cashier Trinity was incredibly rude. Cant say wed be back.
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Doug Chiu
Tasty burgers. But i go to a burger place like this so i can order my burger cook to a certain wellness. Everytime I go it is a hit or miss. The miss is they over cook the burger.
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daisy cuevas
Such a great look to the place. The shakes are delicious but the burgers may be a little dry. Has a big menu to choose from. Overall pretty good place for burgers.
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doug reynolds
Great selection of IPAs (hard to beat Racer 5 on tap). Good service, and Wifi too! The burgers are an order of magnitude better than a drive thru.
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Daniel Campbell
My favorite burger joint. Same great quality at every location. Highly recommend the custom milkshakes. Mocha butterscotch is my favorite.
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Amanda Harrington
Great service and friendly staff, always accomendating and good food served in a timely manner. Emily, Faye, and Jesse rock
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Nikolas Lemenager
It was a little cold, and we had some missing shakes, but overall the food was pretty good, especially the milkshakes
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John Rector
Great new location. Same great food and ingredients as the others. Milkshake was perfect. Onion rings are to die for.
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Walter Kegerreis
This restaurant is new to the area but it is a welcome addition, very good and unique burgers. Fries are also a must
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Stewart Savage
Delicious bacon cheeseburger. Cooked to order and with all the fixins. Be prepared to wait during dinner time.
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Dave Dierking
Only place I know where I can get a rear Burger and Kathy can get a very well done Burger.
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Melanie Peters
Sure aint like santa rosa !!! Staff doesnt know menu and act like its my problem !!!
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Gail Fadenrecht
Fantastic, friendly, attentive service. And of course the burgers are the best!
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Todd Binder
Great burger and onions rings. A great addition to Windsor!
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armando cortez
Best burgers Ive had. Friendly staff. Onion rings are
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Jack Glenn Sr
Wonderful menu..great fries..(Im not a frie person )
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Chris Stewart
Great burgers, friendly staff and a great atmosphere
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beth taylor
Good food, good service. Will definitely go back.
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Faye Hale
Amazing burgers, great selection of beers on tap.
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Carl Walker
Great food, friendly staff, this place is great!
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Jake T
Staff was friendly and the food was amazing!
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Chase Nance
Service was great, and food was too!
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mark graves
Good burgers,awesome onion rings.
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Mom of 5
food and service were both great
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Chris Carpenito
Great burgers, clean, and fast
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.. Greco
Mmmmm. Vegan imposter burger!
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Carl Clark
Great place for a good burger
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Jahaziel Reyes
Great food and great service
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Clara McNamara
Nice staff, amazing food
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Jeff Jackson
Best. Burger. Ever.
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Ben Hough
Good burgers
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Hervé KLEBANOWSKI
Great !