L & L Hawaiian Barbecue
| Address: | 137 S Las Posas Rd # 152, San Marcos, CA 92078, USA |
| Phone: | +1 760-290-3036 |
| Site: | hawaiianbarbecue.com |
| Rating: | 3.5 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM |
Location
Photos 95
Reviews 12
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Christina Doilez
We went to L&Ls today. Ordered 1. Seafood Platter and 1. Chicken Katsu Curry. The fried fish looked funky stale and day old looking. I orderd The CKC and the girl rang me up for the Chicken Katsu only. My bf went up to ask for napkins and she handed him someone elses order. We asked her about the fish and she said "thats the way it looks after fried". I guess there was a shift change because after she left the second girl came up to our table apologized and offered to make it right by redoing the order (just the fish). I asked her about the CKC and the sauce or absent of, she looked up my order and came to find out the 1st girl rang me up wrong. She aplogized and offered me curry sauce. When we arrived there the 1st girl was very unprofessional, she acted like a baffon goofing off with the cooks. Noted- when she left L&Ls she stinched of weed. Go figure. The second girl who took over- I have to give props to. She had amazing customer service satifaction- communcation skill- and she kept busy wiping down tables, sweeping the floor ect. I did tell her thank you and that she had great work ethics. Sadly tho the 1st girl left such a sour taste in our mouths we will not be going back. The 2nd girl Letty rocked and is an example of how people should work.
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A Private User
GOT FOOD POISONING!!!! I was a loyal customer, I work in the same shopping center as L&L. I liked going there on my lunch break because they are quick and usually pretty good. Well, about a week ago, I went in, ordered the Hawaiian BBQ chicken. This comes with rice and a side of macaroni salad. I went back to work to eat and became ill almost instantly. I could feel the food churning in my stomach. My vision became blurred and I started to sweat. I spent the rest of the day vomiting uncontrollably. It was so bad that I had to leave work, which is quite an inconvenience considering that I am a retail manager and I was closing. I had to call another manager to come close the store for me. The worst part is that when I did get home, I had my mom call to let them know that there was something wrong with the food they were serving. The girl that answered the phone was not concerned and said that the manager wouldnt be in til the next day. She said MAYBE the manager would call me back the following day. Of course I never received that call. I wonder who else got sick that night?! Virtually everyone Ive talked to has a story about getting sick from this place. YUCK!
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Luisa Rosales
This place has horrible customer service! Be careful because they use low quality meat that is very close to expiring, be ready to have a stomach ache if youre going to eat here. Do your research. I ordered two bbq mix plates to go for my bf and I . When I opened up the plates at home a disgusting smell slapped me in the face, I literally gagged. The meat was bad, very old! I called and spoke to Evelyn who said that the manager will not be there for the next three months and there was nothing she can do for me, she refused to refund me. The cooks knew the meat was bad and still gave it me, They obviously dont care about their customers nor their well being. I will NEVER visit this place again, which sucks because I was a loyal customer.
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Joseph Montoya
Yea....i usually really like L&L but the food the day i was there was pretty bad. They got my girlfriends order wrong. Also the combo plate the fish looked old and dry and like it was dropped on the floor i dont know. I know quality when i see it, it was bad. The staff was nice enough. And accomodating but young and seemed to be more interested in their phones and giggling. Also it was wierd when the manager manager had random people going in and out of the back room. Gave it a shady type of vibe. The place was only marginally clean had to wipe our own table before we ate. Anyway i wont be going back. All in all a strange eating experience
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Ashley Benard
3 Stars for the server I ordered food on my night lunch break. Staff was extremely friendly which was a plus. I arrived in a much longer time frame than expected just to give them a extra 10 minutes and I still ended up waiting. The issue was that there was only one other customer. He waited a long time as well. The cook seemed to be moving with no since of urgency. Also the food while easy on the eye was very salty! I had a mini chicken bowl. The macaroni salad also tasted as if it may have been recycled or the mayor had gone bad.
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Liv Owl
Upon arrival things looked normal. We ordered 3 items off of the menu. As we waited, one of the cashiers - she had long black hair - came from the kitchen in the back of the establishment to the entrance with a cat in her arms. I dont think cats are approved in health inspections. This makes me wonder "if the cat was back there the whole time upon my arrival, who is it working in that kitchen taking care of this "cat". I feel very uneasy about this. I would not recomend anyone esle coming here, unless you want cat hair in your food.
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Allen Che
I used to love this place the food here used to be awesome and the place is clean. But recently the place is no longer maintained. The staff put the bathroom mat at the top of the kids high chair to dry(so terrible)! The floor and tables are so dirty and two girls whos working there are just busy using their cellphone at the counter. They dont even bother to wipe the table and arrange the chairs. The food looks like a recycled food. The worst L&L for me so far. Never go back here anymore!
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Y Virliy
I love L&L BBQ and have been going there for a while, so I "know" that the regular plate comes with "3" pieces of BBQ chicken. I came to this location and they cut each piece of chicken into halves, giving me a small portion for paying a full price. Thats horrible. Will not be going back to this location again!
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Jackie T
Delicious & filling food & fun staff! Not shy on the meet!oh My husband and i share a mix bbq plate because its all so good, and we can rarely finish it all! Pluss their fruit drinks are all so unique. I never tried the breakfast but if i was ever around at that time i totlay would! :)
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Angel Ortiz
I love the food here great staff I know the managers personally they are all nice people and a pleasant atmosphere. They take care of you and make sure everything tastes just right. Portions are decent with the price you pay as well
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Erin Hann
I wont be coming back to this location again. I usually have no issues and love L & L but the cook did a poor job this time. The chicken was not cooked all the way. Half of the chicken was still raw.
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Jessica Velivis
Decent food but just tried to call to place an order and no one picked up. Sunday July 30th, 7:45 pm 15 minutes before close, if management cares to know.
