Address: | 10061 Magnolia Ave, Riverside, CA 92503, USA |
Phone: | +1 951-689-0573 |
Site: | kfc.com |
Rating: | 3.1 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
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A Private User
I went through the Drive Thru to order a bucket of chicken just to come home & find my order incorrect . I called the unit to let them know my order was completed incorrectly & a team, possibly shift, member, MARIA, argued with me advising that SHE knows exactly what I ordered & that I was Wrong. This is not customer service. I was not looking for free food, I would of gladly returned the incorrect item for the correct item so they could track it as waste. I used to work for Yum Brands, Inc & know policies . I didnt know arguing with customers was condoned. She gave me her unit managers name and advised that I could reach her tomorrow. Not a good way to start the new year.
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Ms. Espinoza
This BlACK man, well dressed came in, and asked for the restroom key and the lady denied it saying it was for "paying customers only" the man said "ok thanks" and walk out. 3 min later 2 girls come in for the same reason and the same lady gave them the key without gestation. Like really?? This is discrimination. I was so mad never coming back to this KFC you guys dont deserve my money !!! its also super DIRTY !!!! Tables and floor are completely disgusting
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Joseph Garcia
We came today for our first time and i wiped down the table for my 1 year old daughter the napkin turned brown from all the dirt so disgusting! I noticed the floors have foot prints as if they never mop, theres trash everywhere. I cant believe how they can run a business like this, also their customer service is terrible, we walked in and they didnt say a word to us. I WOULD NEVER COME HERE AGAIN DO NOT RECOMMEND!
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Keosha Marshall
They cook the 20 piece hot wings fresh out the grease per order. The staff is very knowledgeable, friendly, and professional. Kind, considerate, and professional staff has been hard for me to come by since moving to Riverside from Irvine, but this KFC delivered to my expectations and my usual/normal standards. Thank you!
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Dan Wortley
Allways have to wait for food thats not cooked. Then I get home and its cold! Called Chelsea the manager and she just wanted to argue that my food could not have been cold. "Impossible" she said. Then when I complained she was argueing with a customer she said "yes so. Youre complaining of course Im argueing with you"
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Renwick Bonker
Ordered a family 12 piece meal got home no biscuits. Tried to call them at 6pm no answer. They were not able to answer the phone so I guess no biscuits for me since it is a 25 minute drive back to the kfc. Oh well maybe I might go back and the chicken was tough also.
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B H
Ive exclusively used the drive thru at this location on numerous occasions, & have yet to encounter any issues. Food comes out hot & fast. Mashed potatoes are always piping hot. Cant beat those 5 dollar boxes!
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Darius Johnson
this place SUCKS they are closed down now we have had to call corpret on them almost 3 times they gave us like 2 fries in the go cup and a piece of chicken that looked like it had been nibbled off of
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Uriel Carrillo
Since 1991 i was a regular costumer for KFC.. today or tonigh i have the worts chicken sucks its terrible. The chicken wasnt cook inside. And stink.. really bad i trow away..
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Jose Baltodano
Felt completely ignore when i walked in. And the restroom always broken. But is all in manager in charge fault people not employes.
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A Private User
April did a great job with serving us. Fast and friendly service with a smile. Thanks, April!
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Hamza Royale
Just another KFC with good food but bad management and rude employees
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Ozie Martin
Nice people behind the counter; and they get my orders right too.
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Tad G
Offers what you would expect from KFC. Pretty middle of the pack
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Chris Tian
Stuff friendly, even though theres were short in personnel
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Stanley Yang
The flavor is just off compare to other kfc places
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Andy Nguyen
good fried chicken, just like any other kfc
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Anthony Fellows
Good food but horrible customer service!!!
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Emilio Hernandez
Good food but had to wait a bit to order
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Kyle Maddas
The service here sucks....
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The Captain
Decent crispy chicken
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Shaun Belcher
pretty good KFC
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Iliana Rodriguez
Tasty and fast.
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Manuel Va
Place sucks :(
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mario brooks
Wrong orders!
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Jeanette Ramirez
Great place!
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Juliana Montes
Expensive
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Kristin Montejano
Good food
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rose 10232002
Chicken