Address: | 6634 Clay St, Riverside, CA 92509, USA |
Phone: | +1 800-786-1000 |
Site: | locations.in-n-out.com |
Rating: | 4.4 |
Working: | 10:30AM–1AM 10:30AM–1AM 10:30AM–1AM 10:30AM–1AM 10:30AM–1:30AM 10:30AM–1:30AM 10:30AM–1AM |
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Mourin Hanania
The place nice and the food taste great but I really dont see any safety for the drive threw it has two side one of theme in right and the other one in the left. The one in the right side for the drive threw not safe because people and workers can cut from there get their stuff and people cut from their to get there food... Maybe some people said its safe but not really if really small baby cutting and he or she really short more than you car or truck ...what you think gonna happen I think they should close one drive threw I know maybe gonna be slow to get the food but more safety for the people and kids .... because I know some people they are crazy about in in out and might get their food and push the gas and go fast thats not safe for drivers or people!!! Thats place is great but not safe at all
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Raul Gonzalez
Screw their soda cups. They need to improve on better material cups or lids or both. The soda spilt all over my shorts when one of the workers handed the drink to me. I grabbed it from the employee and as soon as I brought in my car it bent from the top of the cup making the lid come off and the employee saw that it spilt all over me and did not say one word to me. Not even some napkins to clean myself up. 2 weeks later on come back to get food and this time the soda made a huge mess on my bed. I simply grappled the drink from my desk and as soon as I was gonna take a sip, the cup folded from the top again and came off the lid and made a mess all over my bed. Im not sure if this all me but I havent had any bad experiences with other fast food places about their Soda cups.
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Mourin Hanania
Everything is perfect the food fresh good service but the only two things they dont have the first one is the inside eating only outside and that sucks the second thing the drive-through its ok big enough but the only thing not safe when the people cutting between the drive through is hard to see the Little kids if we drive the truck .... They have to open another line. For the people wanna eat outside !!! And For people to order their food safety and the drivers be safe also ! If in in out care about safety and other people they have to do something I dont see any safety I well gave theme only 4stars
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Mauro Gutierrez
First off came to this location because my local In N Out is under construction. Ordered a grilled cheese with grilled onions and fries. I received a double double that looked undercooked and french fries just thrown in the bag without a tray. Didnt check my bag until I got home and called customer service which will mail me a voucher for a free meal. Worst experience at In N Out ever. Will use my voucher at the location in Loma Linda when I get off work.
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Alejandra Ordonez
I love In-N-Out but the wait is ridiculous from the drive through to ordering at the window. Ive been to this location twice and honestly the second time will be the last.The wait is way to long and for them to get your order wrong and have to wait again for them to redo your burger while fries are getting cold is ridiculous.
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Areli Moncada
They suck I left 10 min ago took forever in the drive t and I did not even get to order. Because no one was answering to get my order. Then when I got to the front I told the guy and he did not even apologize. So my husband did not want nothing no more so he just rolled his eyes like a little teenage girl.
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Alesia Anne
This location is great most of the time, hot, fresh, fast, and friendly service. Some times the service could be friendlier. Twice out of the nine months of us living in the area they messed up our order, with us eating at this In-N-Out on average one to two times a month. Id recommend it, but not the BEST.
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justin braasch
The service is alright and there is always a huge line! I guess my biggest complaint is I feel in in out has gone downhill. You order a burger and expect to have crisp fresh lettuce and tomatoes and all you get is white soggy lettuce and limp tomatoes. Definitely changes my mind about in in out .
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fabstyles q
I waited for about thirty minutes for my order that wasnt even being made. Never coming back. And the cashier saw me going back and forth and didnt even mention a thing. Yeah I get that its busy but I was the only one waiting for a while (that wasnt drive thru) and watched people come and go.
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Veronica S
The burgers and french fries are made fresh to order. They have a secret menu. The employees are very nice, as busy as they are they stop to see your needs are being met. The restroom is always clean. They have a shaded patio seating area to enjoy your food. Prices are great.
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Kyle Canova
The food is always good, but this particular in n out is the out of date version, with a tiny kitchen and no indoor seating. Severely needs a remodel to handle the amount of customers as average wait time is 30 mins via drive thru or walk up.
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Edgar Lamas
Great burgers, dont know why people complain about pink in the burger, they cook em medium so a little pink is ok. This keeps the burgers juicy. If you want a dry overcooked burger ask for your burger well done or extra well done.
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Joseph Egbule
Always enjoy the food here when I come with my girlfriend. The food does not take a long time to get to you. Im only giving this In n out 4 stars because I wish they had inside seating. I guess they give off the 50s feel though.
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Jonathan Furdui
Good food but the slowest service ever. The drive thru lane is a nightmare and takes a year to get your food. Im sure theyre doing their best but its clear that they cant meet customer demand with the small workspace they have.
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Juan Gomez
Thanks to dax , he the man! Someone got in to my bank and took my money, I go to pay and my card gets declined and I wasnt able to pay but fax pages for my order thank you man saved my lunch break there are real good people!!
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A Private User
Longest line ever!!!! On a Tuesday I waited over 20 mins in drive thru for my food! Horrible!!!! Rather go to Five Guys then wait in this line. Everyday of the week the line is insane. Worst In N Out I ever been to!
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A Private User
Longest line ever!!!! On a Tuesday I waited over 20 mins in drive thru for my food! Horrible!!!! Rather go to Five Guys then wait in this line. Everyday of the week the line is insane. Worst In N Out I ever been to!
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Candice Winzen
Only been to this location twice. First time took almost 45 minutes through drive through. Second time all food was wrong and cold. Asked for no onions and they put a lot of grilled onions on all the food.
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Clay Custer
Never in almost 30 years have I EVER had a bad burger or experience at in@ out.....THE BEST. congrats to the staff, corporate suits and everyone in between....ITS A HIT.....KEEP SWINGING THE SUCSESS