Address: | 9744 Lower Azusa Rd, El Monte, CA 91731, USA |
Phone: | +1 626-450-0562 |
Site: | locations.popeyes.com |
Rating: | 3.7 |
CI
cindi g
food is tasty, but customer service is poor. and dont even think of asking for a little packet of sauce....they charge for it. every time i go there, the girl at the drive through window asks me to pull up and park my car and theyll bring it out to me in just a few minutes. i have NEVER gotten my food in under 15-20 minutes. usually i have to get out of the car and walk in and remind them that im still waiting. good thing they have such good food or id never go there. 5 stars for food taste.....1 star for customer service.
AL
Alyssa Vidales
Worst experience here! Ordered my food they had me park in the front because the cashier said the tenders werent ready, waited about 14 minutes for my meal. I had came home and they didnt give me by biscuits so I had to drive back, waited another 10 minutes for the biscuits! I wanted to purchase a soda and the manager Elisabeth said her soda machine was broken! These ignorant people need to get fired.
A
A Private User
Food was good but the drive thru operator lacked good customer service. She sounded eager on the intercom as if her shift was almost over and she wanted to leave right away. When I went up to the window to pay, she was giving me my food without even looking because she was busy getting the next drive thru order. The food was dynamite, especially the biscuits!
ED
Edwin Morales
WORST CUSTOMER SERVICE! DONT GO! First off, of I can rate them 0 star I definitely would. The service here is horrendous. If you like to be served by rude employees then this is the place to visit. I would suggest everyone to stay away from this dump. The Popeyes in Pasadena on Lake is way better both customer service and food quality.
JA
James B.
I havent been to a Popeyes in some time. So I decided to give it a try. This was a Wendys location and like them offers little in the way of seating. The food though is pretty good and the service was okay. Their spicy variety of chicken is the best choice in my opinion. All in all Id recommended it if your picking up to take home.
AB
Abner Camarena
Drive thru service sucks... second bad experience there. First was a few weeks ago. On the first occasion the employee (took my order), pulled up to the window to pay and tells me she forgot to take my order. Wtf, seriously! Incompetence at its best. Second occasion, i was told 4 mins for the chicken. Waited 15 mins!!!
JE
Jessie Celaya
I love to have lunch at Popeyes because their food is delicious and it comes with a lot of extras. I would love it a whole lot more if they had more tables inside for the clients to sit and eat in relaxation. But, till they are able to do this I will continue visiting them at least once a week.
CR
Cristina Getten
Worst visit ever. They served 5 tickets ahead of ours and it turned out they misplaced ours somewhere in the back. Wait time 30 minutes. If not for my in-laws waiting at home for the food, I would have canceled this order. So, nope. Skip and go somewhere else.
CH
Chris Aldama
This has been my favorite Popeyes since i moved to the area. Its quite clean and i love Popeyes, however its super small, thank God for the drive through, but that can sometimes get packed, too
WI
wilfrido ubillus
It was my first time I order 2 pc of chicken mild and it wasnt bad I could say almost the same taste as KFC.
BR
Brandon Austin
Inconsistent product. Long wait every time. Not up to the standards of other Popeyes Ive been too.
DO
Dora Gutierrez
Very quick service and friendly workers just need more tables and chairs eating area way to small
VA
vanessa estrada
Yummy, love Popeyes Louisiana Kitchen. Great meal deals for $4 and great buffalo sauce.
DA
David Lopez
Good prices & chicken spices make Popeyes a great place to eat at any time of the day
KA
KANEM graves
Cant go anymore they have Jerry Rice looking like a COON in their advertising....
GR
greg Price
The food and service is very good. They have good deals all the time.
MA
Martin Corona
Quick,tasty,friendly service. Clean and enjoyable to sit and eat!
SI
Silvestre Gomez
Very nice service,its clean and the chicken is delicious.
LI
Linda Martinez
Chicken is rubbery. More coating then chicken as well
MI
Mike Fung
Pretty good fast food chicken. Better than KFC
AL
Albert Wong
Staffs are friendly. Seating area is small.
VI
Vivian Lam
Friendly and Serve good I like this place.
PR
Priscilla Cobb
Best chicken ever way better than Popeyes
JA
Janell Burns
Always good chicken and delicious fries!
BO
Bob B
Good , inexpensive fried chicken.
JO
Jose Renteria
Great service and good food.
PH
Phillip Castaneda
just the best chicken ever
CH
Chan Hanson
small place .good service
JA
Javi Hernandez
Best chicken ever!!!!!
AR
ARNOLD WELCH
Great food and service
JO
Jorge Enderi
Too many dark people
CH
Chris Rico
I love to eat there
FL
Flarry Henry
Good place to eat
DA
David Corrigan
Its the Shiz-nit
RA
Raquel McTarsney
Delicious
JO
Johnny Hernandez
Love it
RE
Rene Del Rio
Ok