Frostbites Crepes & Frozen Delights
| Address: | 9111 Valley View St #103, Cypress, CA 90630, USA |
| Phone: | +1 714-484-1577 |
| Site: | frostbites.net |
| Rating: | 4.8 |
| Working: | 12–11PM 12–11PM 12–11PM 12–11PM 12PM–12AM 12PM–12AM 12–11PM |
Location
Photos 100
Reviews 7
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Guadalupe Gomez
Frostbites is a small chain which sells various flavors of italian ice along with chocolate or vanilla ice cream, and whom also sells crepes with various combinations of fillings. I first came across the Frostbites on 9111 Valley View St., Suite 103 Cypress, CA 90630 because of my friends who encouraged me to go there with them to try their “amazing italian ice”, even though I went during the winter time I completely fell in love with not only the taste of their products but also their customer service and convenient location. The taste of their products not only drew me in but also all their endless combinations that can be created with their sorbet creams and sorbet chills. The sorbet creams are served with the smoothest italian ice cream in either choice of chocolate or vanilla, which adds the right amount of creaminess to their italian ice without taking too much away from the italian ice, also there could be as many flavors added to the sorbet cream and sorbet chill as wanted. They have many flavors which complement each other very well, suitable for every individual with different taste preference. For example the workers give certain suggestions such as the chocolate ice cream with strawberry italian ice which tastes like a chocolate covered strawberry. Which brings me to my next point about their excellent customer service. Not only as soon as you walk through the door do these employees greet you with a smile on their face, but they actually seem happy to be serving you. Aside from informing their customers about their products, they also provide samples of some of their most popular flavors which gives you an idea of how the flavors could be pared, and they also take their time to ask what kind of flavors the customer is into in order to provide a custom sample due to taste preference. Even if the customer has been a customer there before they still offer to sample new combinations or flavors to the customer without any complaint, they never neglect you the opportunity of trying their products. I am also a fan of their location, because it is very conveniently located. They are located right next to a pizza place with can provide the meal and Frostbites could provide the dessert. Aside from that, they are located next to a coffee/ tea shop which helps provide a variation incase someone would like icecream but other people want a different treat. Also they are located right across from Cypress Community College which I see as a plus because this location is within a walking radius of the campus for students. I have never been completely upset with this particular Frostbites because of their excellent customer service, except for one time when the crepe I had ordered was a bit overdone to the point where it was crunchy rather than soft, I just dont like that the employee did not know better to make a new one than to just give it to the customer they way it was given to me. I know this employee was a new a employee which is why I did not make a big deal of the situation because I was understanding that this employee was still learning. The only suggestion I would have for this place is to have an experienced employee to make sure the the products the new employees are making are given correctly to the customer. Overall I feel like this Frostbites has the best customer service I have ever experienced in an ice cream shop of any sort.I completely recommend this location because of their great customer service, but overall I recommend any Frostbites because of their excellent choice in flavors and great tasting products. Bottom line I give this particular Frostbites a thumbs up and an overall grade of A because of the outstanding customer service, great tasting products, and convenient location, this place is of great value because the price is reasonable compared to amount of product given to the consumer.
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Rodney S
Q:Rodney, Im looking for something frozen & sweet. Any recommendations? A:Well, Rodney, I suggest you go to Frostbites in Cypress. Q:Frostbites? Why do you recommend it? A:Its all about the sorbet cream, Rodney. The friendly employees give out unlimited samples so you can decide just what flavor/flavor combination you want. I have, on occasion, just come in for the samples ;p But, always with others buying their sorbet creams. Q:What flavors does Frostbites offer? A:Frostbites has more common flavors such as cherry, but they also have more unique flavors like passionfruit & pumpkin pie. To top that off, Frostbites also has many flavor combinations. To name a few - Cactus Cooler, Almond Joy & one I recently tried, Sour Gummy Worm! Just ask the employees about their flavor combos and theyll hook you up. Sour Gummy Worm is OMG cray cray amazeballs, to use my internet chick slang ;p Frostbites also offers fresh, made to order crepes. I cant give an opinion on them, since sorbet creams are usually whats on my mind when I arrive, but Im sure theyre delicious. Q:Is there plenty of seating? How about the parking? A:Seating was available when I was there, with booths and small tables including outdoor seating. Frostbites is conveniently located across Cypress College, so I imagine it can get packed with lines during the warmer months. Parking is in a shared private lot. Q:Thanks, Rodney! I think Im gonna head over there now. A:No problem, Rodney! Dont forget to write a review of the place after ;p Cheers! NOMNOMNOMNOMNOMNOMNOMNOMNOMNOMNOMNOM
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Donovan M
Robert is love, Robert is life. The day Robert spares his last breath, i too, will see the light that Robert sees. Its Robert or bust, as if Robert isnt there neither is my appetite. I was on suicide watch until i met Robert, he talked me off the dock. If Robert leaves this lovely establishment named frostbites, my will to live will also banish. There is no meaning of struggling through this beautiful maze called life without Robert and his free samples every step of the way. Frostbites, never acknowledge the fact that Robert loses thousands of dollars a year with his endless free samples, as he is our ultimate savior. Roberts recommendations never lie, one that appreciates Robert shall never die.
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Courtney Hardy
Tonight was my first experience with Frostbites. My cheery dessert-expert, Robert, helped me navigate the menu and had me sample several tasty combinations to help to make up my mind. I got a pineapple-coconut mixture of Italian ice atop soft-serve vanilla ice cream, per Roberts recommendation, and I havent been this happy about a bowl of ice cream since I was ten! The store was neat, the counters were clean, and the astounding customer service made the visit wonderful.
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Micah Madru
The staff is very helpful and friendly and are ready to get you the treat that you will enjoy. The Ice Cream is better than the crepes, they arent bad, but they arent "Wow." Theyre pretty cheap, but theyre just average, unlike the ice cream which is a 5 star. The only thing I would have them change is make the crepes better. Cool geeky note is that they do their payments through an iPad with square payments. Nifty technology. :)
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Ivan Bravo
The workers are amazing, they let customers try as many combinations of flavors and possible. the Custard is amazing. It is an unbelievable add-on to whatever flavors you choose. the crepes are, well.... not that good... the sweet crepes are good, decent but nothing special. i generally dont like the steak crepes because they made the crepe super crispy. it just didnt feel like a crepe.
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McAndrew DeCastro
Its a good place for desserts. I used to come here a lot but not as often as before. I like how they have new flavors now and also the fact that they are really helpful in choosing what to get. They offer as many samples and mixes as you want to the right flavor that you want. I have yet to try the crepes but I will soon!
