Kneaders Bakery & Cafe

Reviews 7

ZS

Zsuzsanna Anderson

I have been to this "Kneaders Bakery and Cafe" twice, and both experiences were terrible. The first time I went was not too long after they opened, during a more busy time of day (about 11 am). Since I had never been there before, I parked and walked in so as to be able to look at the food rather than ordering off their drive-through menu. However, since the line went all the way to the entrance, and didnt seem to be moving, I changed my mind and decided to do the drive-through, after all. Sure enough, it moved much faster. Ordering off their complicated menu, however, proved to be nothing but a major source of frustration. I will not include all the boring details of why sandwich X cannot be combined with combo Y, until your server is trying to sell you anything but the sandwich you originally wanted, but the interaction ended in me becoming so frustrated that I told the girl taking my order to just cancel it altogether, and that Id be back after I had a chance to study their menu and earn my PhD in ordering off of it. Normally, one such negative experience would have been enough for me never to go back to a restaurant a second time, but I figured the place is new and these were growing pains, plus there was that long line out the door so maybe the food was worth the trouble. My second time around, I chose a more off time (very late morning, but not to close to lunch) and headed straight for the drive-through, after having already completely familiarized myself with the breakfast options and making my selection ahead of time. Such careful preparation paid off, and I was able to get my order in without my head spinning. The moment I looked at the food, I regretted coming back a second time. I had ordered the "American omelet" (eggs, broccoli, ham, cheese), but without trying to be graphic or offensive, I must say it looked and smelled like something that had been previously eaten and then regurgitated. Clearly, the "eggs" were egg product of the lowest quality, the omelet was a big sloppy mess with discolored cheese product oozing fat puddles all over it. Even the broccoli tasted awful (really? how do you do that??). On the side, the "omelet" was served with toast, which was basically bread that was toasted on one side only, and overly soggy with some fake "buttery" spread on the other. It must be an art form to create overdone toast on one side, and soggy, greasy bread on the other - but the taste was disgusting. As the visual enhancement, the meal was further accompanied by 2 slices of orange, one of which was only orange peel, with zero actual orange in it. I guess they figured to freshen your palate after such an array of fake and distasteful foods, chewing on an orange rind would be the only thing to freshen your palate. In addition to the omelet, I had also ordered a hot chocolate, as well as a half dozen chocolate croissants for the kids. The croissants were so stale and dry that I am almost certain they were day-old. The hot chocolate was simply disgusting (again, how can you mess up chocolate milk???). I tried to choke it down, remembering how much Id just paid for it, but just couldnt. If this had been IHOP, Dennys, or Waffle House, I wouldnt have been surprised. Heck, if it had been McDonalds, the food would have been just as fake, but at least it would have tasted better (not that I eat there). But for a place that passes itself off as a European style bakery, something more along the lines of Panera Bread or Wildflower Bread Company, and charges prices accordingly, this was simply ridiculous. Just to emphasize how terrible I think this place is, let me add that as far as I can remember, this is the first review I have ever left on Google. I want to spare others the experience. If I could give it zero stars, I would.

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OL

Olivier Carlos

Come on people I give 4 stars for decor but one star I had a Parmesan sausage kale Soupe. Well I am still looking a sousage , I had a Caesar salad well I did testing because if it is like the sandwich French dip on baguette. Well baguette not good ,dip juice tested nothing ,really a plan sandwich with no character. Again come one people put some love to you food even it is franchise type of businesse you are suck. The Napoleon,really it is a piece soggy unbaked piece of puff Pastry with some disgusting whip topping . A encourage you customer to support more the locals cafe bakery trip to bake really product thy taste right , If they is on in Phoenix. Thanks for you time .

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SH

Shani Browning

Let me first say the sandwich I had (club on country white) was so delicious because of the bread, all the ingredients really tasted fresh. BUT I am a stickler for good customer service and the team that served me fell very short, including the manager who took my order. Not one smile by any of the workers. This was my first visit so I was unsure of the menu...its very cluttered. I asked what kind of bread options they had as I wasnt sure what the country white actually meant and the manager pointed to the dangling sign that was below the main menu. Will be less likely to return unless I really had a taste for their specific sandwich.

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JA

Jason E. Lee

I have been here a couple of times. It is similar to a Panera or Paradise Bakery. I have enjoyed the selection of breads here much more, 5 star. Every time I have been here the service is exceptional, 5 star. I have been in line 10 orders deep and I have walked in and only had one in front. Either way service is quick and very friendly. The dinning area is always kept clean. Exterior is attractive. I like the soups but they nothing to write home to mom about. Example, the Tomato Basil Ravioli reminds me of "Chef Boyardee." Minor improvement can be made, but what they have going is a money maker for sure.

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BO

Bobby Silva

This was my first visit after rave reviews from family about breakfast. The good. My Sandwich was good, The pie was good but not any better than Village Inn Pie. Then the Bad! On a Friday at a soup salad bakery food establishment, no soup of the day is listed anywhere. I needed it repeated 3 times and gave up after No Clam Chowder!!! On a Friday Even??? The recommended soup was Loaded potato! sounded good in a bread bowl. Then I got home, poured it in the awesome sourdough roll, only to have it ruined by BURNT soup!!!! Seriously???? I guess breakfast is better.....DO NOT USE Drive Thru. Go In!!!

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FA

Farinaz Parsay

It was great to have an afternoon break at this spacious cafe which has a relaxing and pleasant atmosphere with soothing music and a perfect menu using natural and wholesome ingredients. They serve breakfast, soups and gourmet salads, pastries, varieties of breads, hot and cold drinks and they also have kids menu. The cafe was created following the tradition of European family-owned bakeries and they also have catering services. One could watch the mountains and the nature from the windows and have an enjoyable experience.

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KA

Katie Murray

This place is never consistent. We have ordered the cream of broccoli soup several times thru the drive through. When we get home we have found it to be extremely runny and inedible more times than not. We spoke to the manager Josh who said our next meal will be taken care of so we came in to eat and mentioned we it and all he did was take 4 dollars off of our 24 dollar meal. We are extremely dissapointed with the inconsistency and the way the "management" handled the issue. We will definitely not be dining here again.

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