Address: | 1229 E McKellips Rd #102, Mesa, AZ 85203, USA |
Phone: | +1 480-833-0056 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 4:30AM–9:30PM 4:30AM–9:30PM 4:30AM–9:30PM 4:30AM–9:30PM 4:30AM–9:30PM 5AM–9:30PM 5AM–9:30PM |
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Anna Howard
Best staff ever................................Worst customer experience ever. Not customer service...the customer was the most horrible human being ever. After berating the staff several times and making the entire customer population uncomfortable, I asked her if I could maybe help out and pay for her drinks. Her response: "I am a Trump supporter and if you dont like that then I am going vote for Hillary." YIKES....I think she was going off the rails and we were getting to watch. I finished my meeting a couple hours later and the staff looked wiped out. I went behind the counter and hugged each of them. Sometimes there are no words to express and nothing to be said to make it better. Be nice....or at least take your meds.
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Mary Watson
My friend and I came in around 7 when they started preclosing so I understand they were busy. Finally after waiting for about 5 minutes to order, we were waiting for our names to be called because the barista said he would call our names. After about 10 minutes we checked and our drinks were just sitting on the end. He did not even call out names. He was just getting back to his closing stuff while we were clearly sitting waiting for our drinks. Not a huge deal but annoyed enough to write a review.
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Davis Brown
As a Starbucks partner, I really appreciated this store. I work at a store about 30 minutes away. Had to take my dog to a vet nearby and needed to kill time while they looked at him. Store definitely embodies the caring and nurturing nature that is expected of Starbucks store. Barista with bluish hair and tattoos on register was super kind and other barista with a beard doing a coffee tasting in the lobby was super friendly and more than happy to chat. Would heavily recommend
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Kiley M
Some of the ladies here arent always the nicest, they have their days. Forgot her name but there is a lady who used to work early morning, usually had a flower or something in her hair shes ALWAYS nice! My favorite is Khari (hope i spelled that right) he is awesome! No matter how busy he always has AWESOME CUSTOMER SERVICE, and my drink is always perfect! THANK YOU KHARI, I APPRECIATE YOUR SERVICE!
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Jessica Zito
Says they open at 5am got there at 5:33 and no one took my order. When I got to the window the guy said we open in 30ish minutes.... I dont normally even drink coffee but really could have used one today. I guess Ill just stick with Dutch Bros and there are yummy iced tea. They are always open on time
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Rick Sherrod
I ordered a white hot chocolate mocha and it tasted like just a hot coffee. I took it back to the guy that made it and he said no its a hot chocolate mocha and just ignored me after i stood there for a few minutes so i threw it away and left the place. Bad customer service. Very disappointed.
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Jeff H
First time here and the staff is so nice the ladies are very polite the store is immaculately clean the drinks are moving really fast and everybody gets a goodbye and a thank you top quality customer service and my drink tastes amazing highly recommend
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April
Even though in this Frys plaza there is a Starbucks inside the Frys as well as at the corner of the Plaza it is nice. The one at the corner is always crazy busy so I skip on over to the one inside Frys that seems to never be busy.
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April Raimonde
This is the best Starbucks in the valley and 1 of the only Starbucks open on all major holidays, even Christmas! They staff is awesome and always remember your name and usual drink. I just love how accommodating they are.
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wendy ellis
Not going back to this place.. Sam was completely rude and condescending (B**)! Where as the blond and the Latin girl were so sweet, she just pissed me off and ruined my experience. Left mad instead of enjoying my coffee.
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Mary Kaminsky
I appreciate the manager and her staff. The friendliness and service are equal to the quality of coffee: excellent! I suggest a local artist ic touch to the decor to avoid the chain-look. Thanks, Sandy
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Ursula Brock
This place is as great at the people behind every great cup of coffee they serve. I typically get a coffee in the afternoon and it is a perfect place to take a time for yourself before heading home.
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A Private User
Best Starbucks around! All employees, from barristas to shifts, treat you like a true friend. They take the time to get to know you and seem to truly care. Best service of any coffee shop in town!
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Sarah Jean Kutzler
This location does a better job than one inside of Frys take the extra few minutes to go to this location instead. They always get my order right - the location inside of Frys never does :/
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Maverick Jones
Quite clean and pleasant to be in. There are plenty of places to sit and chat whilst you had one of their many delicious menu items and scroll through the Internet endlessly :)
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Reine Temple
Shout out to the adorable girl working the counter. Didnt get her name but she was amazingly nice and efficient. You guys are doing Gods work in that starbucks lol.
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Gary S.
Every time I go here, the staff is very friendly, and they even call me by name when I go in. They have the best Java Chip Frappucino of any nearby Starbucks.
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Karl Dutson
Great starbucks, been dropping in and out for years. Friendly staff, always space to sit or work, and AC is super cold in the summer!!
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Shannon R
Ignored while they swept floors and chatted with customers that were already served. Hope it improves. Super slow
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B H
Its exactly what youd expect unless youve been under a rock and have never been to Starbucks.
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Sheila Goslee
I always have a good experience here because the staff is nice and the drinks are made right
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Patricia Briones
They are amazing and if the do make a mistake its because they are only human. Great store.
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Andrew Colvin
I love my little local Starbucks! Great customer service and great drinks!
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curt thos
Ive been to a lot of Starbucks and Ive never seen such snobby Baristas
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Mary Fry
They are so sweet and attentive! Its a comfortable place to hang!
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Michael Huynh
This starbucks always messes up my orders on the weekends.
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Alexa Rene
Love this STARBUCKS so quiet and very clean friendly staff
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William Lents
Always a pleasant experience, never disappointed.
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Isis Navidad
Love this place!! Great coffee, silence....
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Chrislov3 Bigniggy
No I will never ever go to starbucks .ever
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Keegan Choffat
The evening staff here are so friendly!
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michael marshall
Ive always had good experiences here.
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Lj McLaws
Friendly and it always tastes good.
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Sharayah Gorke
Always fast and friendly service!
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Kevin Myers
Good location, nothing special...
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brian stewart
Nice place for coffee
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Jessie Marshall
Nice atmosphere.
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A Private User
Love this place
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benjamin beltran
Great service
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Rob Rader
Great service
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Brandy Brown
Under staffed
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RJ Bohartz III
Great staff.