Address: | 1325 Montclair Rd, Birmingham, AL 35210, USA |
Phone: | +1 205-951-6626 |
Site: | publix.com |
Rating: | 4.1 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM |
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Lynn Duvall
Slow, slow, slow to restock some items I buy weekly, even when I tell the cashier the things I couldnt find. But by far THE WORST PROBLEM is getting home to find lve bought SPOILED FISH !!! This has happened at least 14X in the past year !!! So aggravating, esp. When Im planning on a tasty fish dinner and instead I have to drive all the way to another store, usually Whole Foods, to buy fresh and much more expensive. SMELL before you buy seafood. Citrus is consistently poor quality, so weigh one and eat it before you buy a bag. Also, I notice that more than half the high reviews have no details about why Publix rates 4-5 stars. Padding reviews for an overall high score?
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Madison Jones
I shop at publix because usually they have the most friendly, helpful staff. I worked at publix for years in college and know this isnt how the company wants their stores to function. Often, cashiers dont speak-at all, even if you do. Ive had a split ticket charged to one card because of cashier was busy arguing with a coworker. If you order sandwiches online, it may or may not be made. Also, they are often completely out of basic items. I cant wait for the new downtown location to open this winter so I will have another option.
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Jessica Mclane
Very disappointed in this Publix. I much rather go to Irondale Walmart then here. The quality of customer service is very very low. I have further details about my experience with this location which I have brought it up to a manager before. Obviously with my last visit nothing is changed.
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Katrina Nakhjavan
Frequently have just 2 checkout lanes open and of course most of their customers are old ladies with coupons, so I am prepared to wait in a long checkout line most every time. If publix wants to be customer service oriented, they need to open additional lanes.
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Rex McDonald
This location has been very helpful every time Ive been there, the staff frequently asked if I need help if I appear to be looking for something, and administrative staff has always been eager to assist when I have had any sort of issue with a purchase.
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David W Spivey
Its Publix so what can you say no real bad experience to speak of I went at a busy time thats not their fault so I had to wait a little while but other than that great place to shop!
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Rebecca Ferguson
Cake was a disaster . Spent almost $60 on and was falling apart. Called and was told to bring back. Cake was clearly not done right and I had no time to bring back. I wont be back.
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Oceana Cal
I have noticed Publix staff is blessed whom offers the best courtesy with respected in character serving their customers with best quality on all their products!
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Angela Davidson
Very helpful staff. Asked for a certain product and one of the gentlemen from the meat department walked me all the way down to where it was. Excellent service.
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Valetia Hammond
Fast and friendly service. Cant get any better than this. Publix has best customer care and service!!
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Jeralyn Taylor
Great variety of food and always fresh; Delivery superb for me; Very accommodating to my needs.
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David Mack
I like it very much it great nice people and they try to make sure you get what you want
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Mel Chapman
very high prices, walked the whole store and no one spoke to me. l will not return.
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Nancy Gravlee
Have helpful employees before check out instead of at end of check out lanes
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RAMESH PATEL
Well stocked store. Friendly My favorite grocery store
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Rosa Morales
Great place very friendly staff store nice and clean
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Kelly Osburne
Publix always has a super friendly and helpful staff.
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John Nelson
You cant beat the customer service Publix provides.
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Tom Brander
Excellent service, selection and prices..
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Javier Perez
Good service. Just like every Publix.
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Diane Hicks
Great sushi, when youre on a budget.
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Micheal Mccalpine
Very nice service and picturesque
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Carol Alford
Good found just what I needed.
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Brandon Mullins
Easy access and helpful staff
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Laura White
Customer service great
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Randy Sturgeon
People are friendly
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Kevin Nelson
Love this place
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Vlad Prelipcean
I love publix.
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Barbara Gardner
Very helpful
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Ira Walton
Very good.
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Brandy Moore
Awesome